Excellent product. More powerful than three other brands that I have. Smaller and lighter which allows for more applications. I have used it for yard, garage, patio, and vehicle tasks. I use with... See more
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You’re here to see if this is real. Fair. Here’s the scoreboard: 21,961 units shipped, 4.6★ on Trustpilot, and most of these reviews are from people just like you who were skeptical first. What makes us different is simple: small tool, serious power, runs on the Makita / Milwaukee / DeWalt batteries you already own, 90‑Day One‑Pull Test Drive, and a support team (Diane, Marielle, Kerbie) that actually fixes things fast. Read a few reviews below and you’ll see the pattern.
Contact info
United States
- info@vortexhaus.com
- vortexhaus.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent product
Excellent product. I use it to blow out my garage. I had a problem that customer service resolved very quickly. Highly recommend Vortex Haus!
I'm shocked by the power of the blower
I'm shocked by the power of the blower! There was an issue with the shipper, but vortex customer service to care of everything. I couldn't be more pleased with both the product and the service!
Best customer service ever!
Best customer service ever!
I accidently broke a part on my blower
I asked to buy a replacement part via email and they told me to send a picture of my blower to get the correct one. Fast response from the customer service department.
1 week later, I received my parts, but when I opened up the box, they sent me a whole new blower.
I have been praising them from the get go.
I actually own 2 of the blowers....great product!
lots of customer support.
Vortex Haus has been just amazing.
Vortex Haus has been just amazing to deal with.
I had a warranty claim a Diane was just so helpful in dealing with my issue.
I could not be happier in my experience.
Great experience with customer service
Great experience with customer service. Quick response and very friendly.
Couldn't ask for more.
Convenient Tool for Everyday Cleanup
I use my Turbo Jet almost daily for cleaning off my patio, around my air conditioner, blowing dog hair from my truck, in my garage, and for quick cleanup jobs inside the house. Before I had it, I was constantly reaching for a broom, vacuum, or my large leaf blower. The Turbo Jet makes those smaller jobs much faster and more convenient.
I run it with my DeWalt battery, and it’s been a great fit for the types of cleanup tasks I use it for. I recently had an issue with my blower, but VortexHaus customer service was responsive and quickly shipped a replacement, which I appreciated.
Overall, it’s become a tool I use regularly because it’s lightweight, convenient, and saves me time.
Easy to deal with
They replaced my blower very quickly
We used the blower to blow off windows and clean out cabs of our agricultural equipment
Customer Service
What made this experience great. There was an unusual malfunction with my blower, and I contacted Vortex Haus and showed them a video of it; without hesitation, Vortex Haus is taking care of it. The blower is amazing, and it blows my mind (no pun intended) how a small handheld can move debris as it does. Their customer service is amazing. Most companies should take a lesson from this company on customer service.
Excellent product - Excellent service
Excellent product. More powerful than three other brands that I have. Smaller and lighter which allows for more applications. I have used it for yard, garage, patio, and vehicle tasks. I use with DeWalt battery and get good run time. Power out demands significant airflow into fan apparatus. I had an issue with minor damage to fan blade due to material sucked past grill. Company acknowledged and immediately replaced the whole unit although I was only looking for a replacement blade. I now own three.
Good product and excellent customer…
Good product and excellent customer service.
Bias
Easy experience. Product works,just feels cheap for what price is, and has plastic blades. Almost like it was 3D printed in garage.
Amazing product but also just as…
Amazing product but also just as amazing customer service. Truly incredible product, I use a makita battery and am. Ery meticulous on drying my vehicle and it does it without any trouble.
Great product it was what I was…
Great product it was what I was expecting on more. I really recommend this.
Product is excellent
Product is excellent. High power airflow in the hand. I use it primarily to dry my cars. Works great and easy to use. The first unit failed and was replaced. Customer service is competent and efficient. Diane was very helpful and responsive.
Worth the heavy price!
I had purchased 2 other brands (that were a total waste of money) before finally deciding to try out VH a try. It is not cheap for sure but worth the money. The key advantage is that it can get water out quickly and effectively from areas that even the best drying clothes can’t reach. It is also great for a quick dry after a heavy rain.
Just made a purchase today and had a…
Just made a purchase today and had a question for customer service. They are extremely quick and response and very friendly. So far so good!! I hope the blower works as well as the Customer Service team does!
Communication with the team about my…
Communication with the team about my order was great.
The Vortex has tremendous power .I work on detailing cars so the Vortex being compact really helps .
I I
Enjoy it over all
So light weight and so much power
I was intrigued by the amount of power this little handheld claims, and it lived up to it! It’s so much lighter than my other one so my arm doesn’t get tired anymore. We keep the battery fully charged and use it almost daily. It even handles wet leaves. My husband and I are both impressed!
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