Easy communication - prompt replies to questions. Collection of current car and delivery of new vehicle arranged on the same day, which was very helpful. Car delivered with petrol on empty! I t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #1 of 24 best companies in Car rental company
- #3 of 36 best companies in Car rental service
- #4 of 35 best companies in Leasing service
Written by the company
LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.
Contact info
Central House, Trentham Business Quarter, Bellringer Road, Stoke-On-Trent, ST4 8GB, Staffordshire, United Kingdom
- 0344 745 1818
- sales@centralcontracts.com
- leasecar.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome as ever
Awesome as ever, Katy keeps everything running like clockwork. They also use a handy portal that keeps you informed as to where things are at all times. Fab service!
Stephen Turner of leasecar.uk has been…
Stephen Turner of leasecar.uk has been nothing short of friendly and supportive of anything I needed during the process of leasing a car during and after, thank you again.
Great Customer Service always available…
Great Customer Service always available to give info or advice! Thank You!!
Ed was great and the process was very…
Ed was great and the process was very easy!
Quote and application completed within a couple of hours, delivery date confirmed within a day or so. So easy !
This is our 3rd vehicle with the team, really happy with the service, couldn't be easier. Car is now here (only 2 week wait) and in use. Saving us lots of money vs the hire cars we used before
Smooth transition in changing vehicles
Smooth transition from changing my existing lease car to a new one. Katy, the account manager acted as the single point of contact and provide quotations for various vehicle within my budget to chose from, and guided throughout the process.
I am attempting to lease a KIA…
I am attempting to lease a KIA Sportage, was told I could have it in 3-4 weeks as it was "in the country" and it was "allocated". Turns out I won't be getting it until who knows when. Honesty doesn't seem to get in the way of sales it seems. I'm now without a car and cannot visit my clients. I should have known better.
Re CV26XRD Kia Sportage
Re CV26XRD Kia Sportage. This is my 2nd Lease car from them . Katy was my sales account manager and sorted my requirements. Kept me informed of progress from order to delivery. All the team at Central answer the phones quickly and will also assist if needed if their colleague is engaged. Communication is very good and will always ring back if requested. Karen in admin also very helpful in arranging the delivery of the car with plenty of notice to make arrangements.
I recently received my new vehicle…
I recently received my new vehicle through Leasecar, and I couldn't be happier with both the car and the service I received. A special thank you to Katy Barber Godwin, who made the entire process smooth, straightforward, and stress-free from beginning to end. Katy was always responsive, professional, and friendly, keeping me updated throughout and ensuring that any questions I had were answered quickly and clearly.
Highly recommended!
Outstanding Customer Service from Start to Finish
I had an excellent experience throughout the process of leasing my new Hyundai KONA.
Sarah Roberts was extremely helpful, professional, and responsive from start to finish. When an unexpected hailstorm at the dealer's location caused a delay to the original delivery schedule, both Sarah and the team worked hard to keep me updated and ensure the vehicle was delivered as quickly as possible.
The delivery process itself was smooth, and I am very pleased with the vehicle.
Thank you to Sarah and the team for providing such great customer service. I would happily recommend Central Contracts to others.
Excellent service from start to finish
Excellent service from start to finish. Very straightforward quoting. Tom Fielding was great, it was my first time leading and he explained excellently. Paperwork process was all digital and simple to do. Car was within the expected delivery window, delivery was perfect handover and service from everyone was great.
Excellent Service
From starting the process - choosing a car, agreeing price etc through to delivery of the new car was seamless and pain free.
Stephen Turner was very patient and…
Stephen Turner was very patient and helpful, knowing it was my first time to lease a car.
Katy Godwin is always the one I go to…
Katy Godwin is always the one I go to for my car. It’s easy she just notes what I’m looking for and price and she doesn’t fail to deliver. I have used Katy for 3 cars now so in total I have been using Katy and this company since 2019. Just got my new car and I will continue to use this company and go to Katy. Easy to use no stress at all.
Richard was very helpful with his…
Richard was very helpful with his knowledge choosing another car . This is the second time I have used Lease Car and would highly recommend them. Thanks Ann
Recommend
Stephen Turner was super helpful and informative. I had never leased a car before so needing some extra explanations and time to make a decision and Stephen was great.
Great Company to deal with.
I didn’t expect leasing a car to be so easy, great help and no pressure to signing up, Michelle is a star and kept me informed of preceding’s so I had no worries, definitely deal with them again
Great service from start to finish
Great service from start to finish. Cannot rate them highly enough !!!
From start to finish excellent service…
From start to finish excellent service especially when this was my first lease experience.
Friendly team kept me updated explained everything and was always there through this journey.
Will definately recommend this Company to everyone, well done Stephen Turner and team 👏
Good service behind a very good deal
I was in need of finding an in-stock EV to lease and on the leaseloco web site came across a very good deal on a suitable car. I submitted my interest on leaseloco and within half an hour had a call from Alan from Leasecar. He talked me through what was available, we agreed what I would like to go for and it was quickly and easily sorted. Delivery was offered even earlier than I had originally been told, which was great. Good service behind a very good deal, I'm a happy customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








