DH

Dhep

United Kingdom

Reviews

Review of Must Have Ideas


Rated 1 out of 5 stars

I really like Must Have Ideas but

I really like Must Have Ideas but , I bought the Tin Tastic, 1 word, Junk! It never worked so I contacted them and it was replaced with another piece of junk that never worked!

March 21, 2026
Unprompted review

Reply from Must Have Ideas

Hello Dhep, thanks for your honest feedback.
I'm really sorry to hear that your experience this time was less than good. We always try to do our best but occasionally things go wrong.
Please don't hesitate to contact our excellent customer services team who will be able to provide you with a refund under our 100 day 'no quibble' money back guarantee.
Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 6am and midnight seven days a week.
Again, please accept my apologies. We look forward to making this right for you.

Review of Mcdonalds


Rated 1 out of 5 stars

Went to McDonald's Shipley for the last…

Went to McDonald's Shipley for the last time, teenagers inside screaming, shouting, swearing and throwing food, riding electric scooters inside, doing "wheelies" and smoking vapes, outside we were nearly hit by 2 idiots on bikes doing wheelies in the car park, laughing screaming and shouting and swearing, who will pay for the cars they hit, not them, I blame the management for constantly allowing these idiots, so many people I speak to say the no longer go to this McDonald's because of this reason!

June 13, 2026
Unprompted review

Review of Barclaycard


Rated 1 out of 5 stars

Absolutely disgraceful

Absolutely disgraceful
My card was scammed so they canceled my card with no explanation I phoned 3 times and after being transferred another 3 times they then cut me off! I have sent 2 messages via their app both ignored, they are encouraging FRAUD!

July 27, 2025
Unprompted review

Review of IMEDicare - Pelvic Health Naturally


Rated 1 out of 5 stars

This comany ignores warranty claims

This company totally ignores warranty claims for their very poor quality and very expensive product's i have had 2 separate warranty claims ignored!
I will now contact my GP, Urologist and local Hospital Trust advising them about the inferior xpensive product's that they are recommending.

April 4, 2025
Unprompted review

Reply from IMEDicare - Pelvic Health Naturally

Thank you for reaching out to us, and I’m truly sorry to hear about your experience. We completely understand how frustrating it can be to feel that your concerns haven’t been addressed.
Upon checking our records, we haven’t found any unresolved claims under your details. As we don’t have your full information, we’re unable to review this further. Could you please provide your full name, address, and email so we can investigate promptly?
Please rest assured that we do accept and honour all valid warranty claims, and where necessary, we provide free replacements. Once we receive your details, we’ll be happy to look into this and resolve the matter as quickly as possible.

Review of PayPal UK


Rated 1 out of 5 stars

Watch Out!

Watch these!
Paid for product with PayPal, they changed my address to an address I haven't had for over 3 years and is NOT in my address folder, I know many people this has happened to, but as expected paypal refuse to accept fault!

April 22, 2025
Unprompted review

Review of Lulutox


Rated 1 out of 5 stars

Absolute SCAM.

Absolute SCAM.
My wife ordered detox foot patches! (I know", anyway she checked her bank account next day, there were 4 separate payments! 1 for £10 for the patches then another £55 for 1 pack of detox tea, which would not have been ordered as she was sick and poorly with last lot, the 2 separate payments for sleep tea, £22 and £19 for same product? Also would not be ordered as she can sleep stood up! Tried to cancel but reply was, as with others, too late sent! LIE it took.over 2 weeks to come also ddl told us 2 different dates then came 1 week.later!
Just look at their replies! Also never got a order number.
YOU HAVE BEEN WARNED SCAMMRRS!

April 22, 2025
Unprompted review

Reply from Lulutox

Hi David,

Thank you for your feedback — we truly appreciate you taking the time to share your experience.

We wanted to let you know that our support team has sent you an email to help resolve the issue you mentioned. Please check your inbox (and your spam folder just in case), as we’re eager to assist you further.

If you haven’t received the email or need help right away, feel free to reach out to us directly at:
📧 customercare@lulutox.com

We’re here for you and ready to help!

Warm regards,
Lulutox Team

Review of TopCashback


Rated 1 out of 5 stars

Bunch of crooks

Bunch of crooks, I bought a £285 phone through their site to currys.
I then paid an extra £10 for my home insurance bought again through topcashback, to get the £38 they advertised I even have the email, but they have refused both!!!
Tried that!

December 6, 2024
Unprompted review

Reply from TopCashback

Hi David,

If we have been declined for cashback, we should be able to go through the missing cashback claims process to dispute for a resolution.

If we have been declined through this process we would advise that we would be provided all of the information from the retailer affiliate network within the resolution and our team would provide help and advice within this to assist with avoiding a decline in future.

Best wishes
Phil

Review of Verisure Alarms UK


Rated 1 out of 5 stars

Alex 4107

Alex 4107 has just repaired my doorbell and serviced the alarm system.
Unfortunately it only lasted 30 minutes then doorbell stopped working again! He insisted it was the fault of my router. I did question Alex on his diagnosis, this is either 3rd or 4th doorbellin 15 months, Remove the time they didn't work, prob2 months, so 13 months and on my 4the doorbel. ( not really doorbell as thry have no bell!). He told me after 40 minutes to get it working, he told me there was nothing wrong with this or the previous bells, it was my router!
He has been in the router settings, I don't know what he did but eventually got it working, I questioned his diagnosis, because the fact was 3 previous doorbells worked for several months before disconnecting from the internet and would not reconnect, all this without the router being touched!
He still insisted it was the router and left, the doorbell worked for 30 minutes then disconnected again!

October 5, 2024
Unprompted review

Reply from Verisure Alarms UK

Hello David hepworth,

Thank you for reaching out to us!

We always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you.

In order to help locate your account, we need some additional information. Please respond back to my email via Trust Pilot with some additional account information and we will be in touch.

Best regards,
Seb
Your Verisure Customer Support Team

UPDATE: I can see that this matter is being looked into by our Directors Office Team, I can see you've been in conversation with them over email and we will continue the conversation when you return home.

Should you need any further assistance in the meantime, please don't hesitate to get back in touch.

Review of Dormeo UK


Rated 1 out of 5 stars

They take your money but don't deliver.…

I ordered bed topper that never arrived, so I wrote several times asking for my money back, unfortunately they are just ignoring me!
I am having to start a complaint with paypal!
According to DX the parcel has been signed for, not by me, just cancel it would be easier to contact you if you didn't ignore my emails!
Obviously a bad company!

September 26, 2024
Unprompted review

Reply from Dormeo UK

Hello David

I sincerely apologise for the delay with your order. It has now been dispatched and is with our courier. We have provided you with the tracking information for your reference.

If you still wish to cancel the order, please refuse the delivery when it arrives. Once the item is returned to our warehouse, we will proceed with your refund.

Thanks
Dormeo UK

Review of Verisure Alarms UK


Rated 1 out of 5 stars

Do not get the Arlo doorbell.

If you get the verisure alarm system do not get the arlo doorbell they are absolutely useless, I had 2 in 8 months and eventually had to take it off, they are difficult to connect to Internet then they don't! so an engineer has to come out spends a long time before he can connect it then a couple of weeks later no connection again. Even a verisure engineer said they were absolutely rubbish, he was right!
Update:
Actually it is not resolved, the doorbell was supposed to be part of the deal, this is another example of either poor quality products or not being "straight" when the systems are purchased!
Also the engineer seems to have taken the doorbell away, that I paid for!
4th doorbell in 15 months has now "packed up", makes me wonder just how reliable their alarm systems are! 21.9.2024

May 25, 2024
Unprompted review

Reply from Verisure Alarms UK

Hello David Hepworth,

Thank you for getting in contact!

I'm sorry to hear about your experience with our Arlo Doorbell product, this is most certainly not what we want to hear.

We do appreciate your feedback nonetheless, I would like to further discuss this with you, to establish the exact issues you faced, as this is quite unusual. In order to help locate your account, we need some additional information. Please respond back to my email via Trust Pilot with some additional account information and we will be in touch.

Best regards,
Seb
Your Verisure Customer Support Team

UPDATE: I can see you have since spoken with our Customer Experience Team, who have discussed your feedback regarding this review, we do appreciate this feedback as it helps us move forward as a business, and I'm glad the issues have been resolved.

Should you need any further assistance, please don't hesitate to get back in touch.

Review of Arlo Security | United Kingdom


Rated 1 out of 5 stars

Do not buy

Do not buy! Arlo customer service NON EXISTANT!
They will not support any problems with their Useless products, and don't expect help from Verisure about Arlo products! Now my 4th doorbell in 15 months has "packed up"!

April 10, 2024
Unprompted review

Review of Emmamattresses


Rated 1 out of 5 stars

Avoid, no customer service

I ordered a mattress for my sister on 17th November they said delivery would be between 8th and 15th December I had tried to tell my sister this is a bad company, I have had major problems with them before, but she insisted!
My sister is disabled so I need to be there, so as expected when I tried to contact them they ignored me, and again as expected the mattress never arrived, last time I had to contact my credit card company for the refund!
Looks like I will have to do the same again!

December 15, 2023
Unprompted review

Review of Brewers Fayre


Rated 1 out of 5 stars

Went to Brick works Drighlington

Went to Brick works Drighlington, Disgusting food dirty restaurant food all over floor, asked for 2 small roasts I was charged £11.50 each when I questioned it the stroppy rude cashier said only standard and large I explained we got 2 small the previous week at another Brewers, she just walked away! Beef like shoe leather potatoes rock hard and empty obviously been out too long carrots had a white film on them yuk, parsnips not cooked gravy coloured water we ate maybe 10% we complained to no avail I complained to Whitbread again they ignored me!
Avoid!

November 19, 2023
Unprompted review

Review of Verisure Alarms UK


Rated 1 out of 5 stars

Paid £460 for an alarm system with no…

Paid £460 for an alarm system with no outside box, no video cameras a stupid big smoke bomb and sensors on windows and front door but none on back door! Had to have them back for that. A doorbell that has no bell and rarely works properly, and £46 per month. I do not beleave as a pensioner that doesnt go out much this system is not really suitable.
I cannot think as a pensioner this system was right for me.
I am seriously thinking about going to Trading Standards.

August 11, 2023
Unprompted review

Reply from Verisure Alarms UK

Hello David hepworth,

Thank you for getting in touch!

I'm so sorry to hear of your disappointment in our products and services, this is most certainly not the first impression we want to give any of our customers and I would be more than happy to further delve into this matter, to see if there is anything else I can do for you.

In order to help locate your account, we need some additional information. Please respond back to my email via Trust Pilot with some additional account information and we will be in touch.

Best regards,
Seb
Your Verisure Customer Support Team

UPDATE: I am thrilled we had a chance to speak on the phone today and resolve these concerns for you, should you need any further assistance in the meantime, please don't hesitate to get back in touch.

Review of Arlo Security | United Kingdom


Rated 1 out of 5 stars

Got this as part of Verisure

Got this as part of Verisure, picture good but try adjust it, it is a nightmare "pinching" impossible circle just goes round and round, very annoying! Also a doorbell without a doorbell???
My son bought a cheap camera 1/4 price and much better.
Well they were supposed to come out to the door camera today, no one turned up! £46 for this kind of customer service!!

August 9, 2023
Unprompted review

Reply from Arlo Security | United Kingdom

Dear David,

We are sorry to read about the difficulties you have experienced with your Arlo device.

If your device was purchased through Verisure, we advise you to get in touch with Verisure support to receive the appropriate assistance. You can find all the avalable contact options on Verisure website: https://www.verisure.co.uk/contact-us

Regards,
Arlo Europe Support

Review of RugDoctor UK LTD


Rated 1 out of 5 stars

Very poor!

If you are thinking of buying a rug doctor flex clean, DONT!
Unless you are a 25 year old weight lifter, even then it is a problem, 1st it is so heavy and almost impossible to turn and push unless you push the head with your foot!
As far as how good it is, rubbish, it leaves the carpets very damp and only picks up a small amount of the solution in the carpet.
Before anyone says I don't know what I am talking about, I was a professional carpet cleaner with my own business for 20 years!
If Ideal World had not gone bust, they would have sent it straight back!

July 8, 2023
Unprompted review

Review of Weight Loss Riga


Rated 5 out of 5 stars

Excellent no complaints whatsoever …

Excellent no complaints whatsoever very friendly and professional I was looked after 100% from arriving to departing absolutely no problems at all
Fantastic The nhs could learn a lot from the Clinc, so professional and so friendly.

June 9, 2023

Review of RSA Insurance


Rated 1 out of 5 stars

Useless Avoid

Useless Avoid
I contacted them 1 week ago about an accident, still no reply it took a letter to managing director to get a reply 3 months after accident!!!

January 5, 2023
Unprompted review

Review of Sheilas' Wheels


Rated 1 out of 5 stars

Avoid!

They sent a renewal quote saying best quote, £146 I got it from Aviva for £80 I contacted them immediately telling them I would not be renewing, on 14th December they took the £146!!!
Still trying to get my money back!
AVOID!

December 14, 2022
Unprompted review

Reply from Sheilas' Wheels

Sorry to hear this David, you can contact the team directly - https://www.sheilaswheels.com/live-chat-connect and they can assist you further. Thank you for the feedback.

Review of Kia UK


Rated 1 out of 5 stars

Worst new car I have ever had

Worst new car I have ever had, poor fuel consumption rough ride passenger seat belt alarm goes off when nobody sat in it, like 1000s of others at 7 months old the engine packed up on fast lane of motorway 22 WEEKS to repair now handbrake stopped working still only 1 year old!!
Do not buy !!!!!! I will never have another Kia, everyday another problem.
Like others 1 star is too much.

June 13, 2022
Unprompted review