Hoxton Macs Reviews 5,535

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often noting that refurbished items arrive in pristine, like-new condition, exceeding expectations for their grade. The delivery service is frequently highlighted for its speed, secure packaging, and clear tracking, making the purchase process smooth and reassuring. Many also appreciate the competitive pricing, finding excellent value for high-quality Apple technology, and commend the helpful and responsive customer service. However, some customers also noted minor cosmetic issues like fingerprints or dust accumulation on certain products, or small dents on the undercarriage. A few other people also felt that despite paying for top-tier refurbishment, they experienced serious screen defects within a few months, suggesting potential hardware issues.

What people talk about most

Product

People report positive experiences with product, often describing them as being in immaculate or pristine... See more

Quality

Customers consistently note positive experiences with quality, often receiving products in pristine or... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and promptness.... See more

Price

Users describe positive interactions with price, often noting that products are well-priced, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was straight forward. The macbook air was packaged really well and arrived super quickly. I haven't had the laptop very long yet but it's working fine so far. I love the midnight colour but... See more

Rated 5 out of 5 stars

Hoxton Macs are just really good at what they do. I’ve bought MacBooks from them, which have been delivered in pristine condition, feel like new. The experience of searching, selecting and buying is r... See more

Rated 5 out of 5 stars

Quick, efficient and easy. A simple process resulting in the delivery of a laptop that looks and performs like brand new. Only one hiccup, which was my fault for not reading the description properly,... See more

Rated 5 out of 5 stars

Absolutely love my Mac Studio purchased from Hoxton Macs. Buying refurbished as I did can sometimes feel a bit risky but let me tell you - what I received was essentially a new Mac Studio, at a killer... See more


Company details

  1. Computer Store
  2. Used Computer Store

About Hoxton Macs

Written by the company

Hello, we're Hoxton Macs and we're here to provide the most trusted source of refurbished Apple products, at great prices, with an unrivalled personal and professional service.

Free Shipping, 1-Year Warranties, and No-Hassle Returns

📦 Fast & Free UK Delivery Free UK Next Day Delivery with same day dispatch on orders before 1pm. 1 hour time slot and inflight options.

👩‍🔧 1 Year Warranty All machines are supplied with our 1 Year Return to Base Hardware Warranty and 14 day returns period.

👨‍💻Expert Guidance and Assistance If you need help selecting a machine right for your budget or requirements then get in touch!


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brilliant advice and service

Brilliant advice and service, including delivery queries They even personally tracked the item for me to keep me up to date. Very fast response to any query. And most of all, the mac is fantastic.

June 2, 2026
Rated 5 out of 5 stars

Going above and beyond

I can highly recommend Hoxton Macs. They really do care about their customers. I ordered a laptop from them, and when the courier didn't turn up on time, Benjamin made it his personal mission to follow it up with the courier make sure it gets sorted and I get the laptop as soon as possible.

It's rare to see someone take personal responsibility for something that is beyond their control, but Benjamin definitely went the extra mile. I can say that I am really impressed.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent website

Excellent website. Great delivery and the product was just as described. Nothing to complain or be unhappy about. Would recommend Hoxton to anyone thinking of buying a reused device.

June 8, 2026
Rated 4 out of 5 stars

Pretty Impressed

Super quick delivery. Nice quality, probably better than expected. Battery isn't great but maybe that's to be expected on a refurb.

June 5, 2026
Rated 5 out of 5 stars

Great products and service

Hoxton Macs are just really good at what they do. I’ve bought MacBooks from them, which have been delivered in pristine condition, feel like new. The experience of searching, selecting and buying is really straightforward. Delivery is fast and the packaging is great. Excellent all round.

June 5, 2026
Rated 5 out of 5 stars

Like new

Like new, just cheaper. Places like Hoxton Macs are why I always buy refurbished.

June 3, 2026
Rated 5 out of 5 stars

An efficient, professional service

Quick, efficient and easy. A simple process resulting in the delivery of a laptop that looks and performs like brand new. Only one hiccup, which was my fault for not reading the description properly, it came with a US Qwerty keyboard which means the £ sign is hidden behind the 3 key and is not visibly represented on the keyboard. Not a biggie.

June 2, 2026
Rated 5 out of 5 stars

Great service from Hoxton Macs

Great service from Hoxton Macs, my Mac Air arrived promptly and looked like new so delighted with my purchase. I will definitely recommend Hoxton Macs to anyone looking for a great deal.

May 29, 2026
Rated 5 out of 5 stars

Happy so far

Ordering was straight forward. The macbook air was packaged really well and arrived super quickly.
I haven't had the laptop very long yet but it's working fine so far. I love the midnight colour but it does show fingerprints which I don't like and somehow there seem to be lots of bits of dust which accumulate between the keys which doesn't happen on my imac keyboard. Battery is 100% and charges quickly with the included charger / cable.

May 21, 2026
Rated 5 out of 5 stars

Got an M1 macbook air from them under…

Got an M1 macbook air from them under the "Excellent" Grade. The macbook I received could have been brand new for all I could tell, it even smelt new. The mac claims the battery was at 0 charge cycles and 100% health, when I got it. And from research online, the battery seems to last for about the same time. Only thing I wish I did was buy a 256GB drive model instead of the 128GB.

First time using any apple product and I'm really happy with it. I would buy from them again.

May 26, 2026

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