Ivím Health Reviews 38,178

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 10,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their compassion, kindness, and professionalism, making them feel heard, valued, and cared for during their visits. Many highlight the exceptional customer service, noting that providers take the time to listen, answer questions thoroughly, and offer helpful advice without rushing the process. The user experience is often described as easy and efficient, with people appreciating the clear explanations and support provided for their health journeys, including product information and treatment plans. However, some customers experienced issues with medication dosages, receiving incorrect amounts or having side effects from a new pharmacy, which led to dissatisfaction and a lack of timely remedies. A few people also mentioned not feeling any impact from their medication, leading to concerns about the program's effectiveness and a feeling of being ignored when seeking help.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

People report positive experiences with customer service, highlighting that providers are helpful,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as quick, easy, and... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, knowledge, and... See more

Product

Reviewers mention positive feedback about the product, with many finding the medicine effective and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a bit off in my medication schedule and dosage. She explained how to use the dose correctly. I liked actually talking to the Dr. Directly. In our conversation we could addresses concerns . Thank... See more

Company replied

Rated 5 out of 5 stars

This provider seemed more interested and invested in me. Usually it’s just a quick check in (which is fine, I don’t want/need to talk long) which can feel impersonal and she made an effort to connect... See more

Company replied

Rated 5 out of 5 stars

Alyssa Majka NP was absolutely wonderful. She took the time to truly listen to my concerns and made me feel heard, valued, and cared for. Her compassion, kindness, and professionalism were evident thr... See more

Company replied

Rated 5 out of 5 stars

Courtney Goode, NP is amazing, she listened to my concerns and what I was scared of happening. By doing that, we worked out a plan to get me where I wanted to be to stay on my goal weight! I absolutel... See more

Company replied


Company details

  1. #1 of 68 best companies in Weight Loss Service

About Ivím Health

Written by the company

At Ivím Health, we’re transforming the way people approach personalized weight care. As the leading telehealth provider specializing in GLP-1 medications, we offer more than just a program—we deliver a truly unique and empowering experience designed to fit your lifestyle and goals. Here’s what sets Ivím apart:

  • A Team That’s Always by Your Side: Enjoy unlimited access to your dedicated team of expert practitioners who are committed to guiding you every step of the way. Whether it’s through one-on-one consultations or 24/7 support, we ensure you’re never alone in your journey.
  • Tailored Care, Just for You: No two weight loss journeys are the same, which is why we create fully customizable care plans that adapt to your individual needs, preferences, and progress.
  • Cutting-Edge Tools for Success: Our advanced mobile app makes tracking your progress simple and motivating, offering real-time insights and easy access to your personalized plan.
  • Convenience Delivered: With medications shipped directly to your door, functional nutritionist-crafted meal plans, and an engaging online community at your fingertips, we’ve eliminated the barriers to achieving your goals.
  • Expert Guidance at Your Fingertips: From weekly Live Q&A sessions with our specialists to 24/7 access to your care team, you’ll receive the guidance, accountability, and encouragement you need to succeed.
  • A Concierge Telemedicine Experience: Ivím offers more than just care—we provide an elevated, concierge-style experience designed to make your health and wellness journey seamless, supportive, and transformative.

Contact info

4.9

Excellent

TrustScore 5 out of 5

38K reviews

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Rated 5 out of 5 stars

The doctor explained the process very…

The doctor explained the process very detailed and in a way I fully understood. She didn't rush me through and listened to my questions and answered them thoroughly. Very polite, patient, and to the point!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Order Refill

I’ve had a great experience with Ivim. Their team truly cares about their patients and works with you to help you achieve your overall health and wellness goals. I recently needed to refill one of my prescriptions, and as always, the process was quick, seamless, and hassle-free. I highly recommend their services!

June 24, 2026
Rated 5 out of 5 stars

Thank you

Y’all answered any questions I had

June 24, 2026
Ivím Health logo

Reply from Ivím Health

Hello Melissa! We’re so glad to hear this! It’s completely normal to have questions, and our goal is to give you all the info you need to move forward with confidence. Thank you for trusting us — we’re excited to be by your side every step of the way!

Rated 5 out of 5 stars

Thank you Ivim for really paying…

Thank you Ivim for really paying attention to my updates. And Cole was super cool and nice. Very attentive.

June 22, 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Carolina! It brings us joy to hear your visit with Cole was exceptional. Our providers, including Cole, genuinely appreciate the opportunity to connect with our patients and offer information tailored to each individual’s goals, ensuring you feel confident moving forward. We’re excited to be part of your journey and can’t wait to cheer you on every step of the way!

Rated 5 out of 5 stars

Personalized care

Personalized, in depth access to and discussion with a medical provider.

June 24, 2026
Ivím Health logo

Reply from Ivím Health

Hello Marina! We are so glad to hear that your experience has been wonderful. Our team is committed to delivering compassionate, personalized care tailored to each patient. We are honored to be part of your wellness journey. Please remember, we are here whenever you need us!

Rated 5 out of 5 stars

Amazing appointment

Amazing appointment that put me completely at ease about some symptoms I was having. Abigail designed a plan to ease those symptoms and I will check back in 2 weeks from now.

Professional, kind and a great listener which made me feel seen and heard and I really appreciate it.

June 23, 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Rhonda! Your thoughtful words are incredibly appreciated! It's excited to hear you had the chance to connect with Abigail. That she listened to your needs and helped create a plan to feel confident moving forward. It brings us great joy to know that Abigail provided you with the additional guidance and support necessary for you to feel your best on your wellness journey. Your health journey is very important to us, and we want you to always feel assured and at ease throughout the process. You got this!

Rated 5 out of 5 stars

Extremely helpful and very easy to…

Extremely helpful and very easy to understand her explanations

June 24, 2026
Unprompted review
Ivím Health logo

Reply from Ivím Health

Hello Melanie! That's wonderful! Our providers are dedicated to ensuring a comfortable experience and delivering clear information so that our patients feel confident in their wellness programs. We’re thrilled to be part of your wellness journey and to support you as you take steps toward your goals. You've got this, and we’re cheering you on every step of the way!

Rated 5 out of 5 stars

The one on one consultation with Chance…

The one on one consultation with Chance was unlike other GLP-1 companies I've used, he answered my questions and also informed me that there is a weekly check in and I can reach out anytime I need it.

June 24, 2026
Ivím Health logo

Reply from Ivím Health

Hello Amy! It’s great to hear that Cole went above and beyond and provided you with the compassionate care we aim for and that our patients truly deserve. Our team is dedicated to empowering you with the knowledge and support you need to be successful on your wellness journey. We are excited to be part of this journey with you and will be here for you every step of the way so don't hesitate to reach out with any questions.

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