Banner for Fridays Health

Fridays Health Reviews 4,490

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,018 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the exceptional customer service, highlighting the helpfulness and supportive guidance from the team members and providers. The service is consistently described as professional, efficient, and easy to use, with many appreciating the quick responses to questions and concerns. People also value the affordability and practicality of the offerings, along with the consistent care and timely delivery of products. However, some reviewers were not happy with the customer service, citing issues with slow replies, unhelpful agents, or being auto-billed without consent. A few other people also felt that the product was ineffective for weight loss or that the company did not disclose important information about the medication's efficacy.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick and effective resolution of issues... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the team's quick responses,... See more

Staff

Reviewers highlight positive aspects of staff, with many feeling supported and heard throughout their... See more

Product

Clients share ambiguous opinions on product effectiveness, with many reviewers reporting positive results... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of signing up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fridays hands down is the best telehealth company I’ve worked with. They truly treat their patients with the upmost support and guidance! Any time I have questions, I get answers almost immediately. I... See more

Rated 5 out of 5 stars

I joined Friday's almost a year ago since my insurance did not cover my RX. Through Friday's Health I've been able to keep my insulin level at bay and afford the RX out of pocket. Great service withou... See more

Company replied

Rated 5 out of 5 stars

Fridays has truly changed my life! They have given me hope with my WL journey! My insurance wouldn’t cover my meds but Fridays stepped in and has helped guided me through my journey! I’m down 67lbs an... See more

Company replied

Rated 5 out of 5 stars

Had a great experience. They helped me with my flex account and responded right away to any questions or concerns I had. Their resources for meetings, menu ideas, and medical support were very helpful... See more

Company replied


Company details

  1. #35 of 68 best companies in Weight Loss Service
  2. #32 of 83 best companies in Fitness and Nutrition Service
  3. #23 of 31 best companies in Medical Clinic
  4. #5 of 5 best companies in Medical Spa
  5. #20 of 46 best companies in Online Prescription Medication Vendor

About Fridays Health

Written by the company


At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs.

Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement.

Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners.

With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible company, do not use them

They not only lost my order and made me jump through so many hoops to get a new order sent, their cancellation process does not adhere to the FTC regulations called Negative Option Rule and thus I was charged for another full subscription with no email notice that I was going to be renewed, no confirmation when I originally tried to cancel, and they refused to refund my subscription despite being unable to continue the program.

June 20, 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Can, we’re truly sorry for the frustration you’ve experienced with your order and the cancellation process. It’s concerning to hear about these difficulties, and we want to ensure your concerns are addressed. Please reach out to us at support@joinfridays.com so we can look into your account and help find a resolution.
-Fridays Team

Rated 1 out of 5 stars

CON ARTIST

CON ARTIST. They supposedly start caring for you day one even though all I was trying to do is show proof of my last prescription approved I took my dosage every 2 weeks. They denied it. Then when I ask for my money back. They say no because they were “caring for me.” Talk about horrible customer service. That stealing!!! You provided nothing but inundated emails not accepting proof. That’s not caring. Scam artists!

June 20, 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Kelly, we’re sorry for the frustration you’ve had with your refund request and prescription verification. Our team is looking into your account to understand what happened. Please reach out to support@joinfridays.com so we can assist you personally and work toward a solution.

-Fridays Team

Rated 5 out of 5 stars

Fridays for the win!

I just joined Fridays and already feel so supported. Signing up was very easy. The medicine showed up two days after being approved and I met with my nutritionist for the first time today and got so many helpful tips and tricks. I’m so excited about what’s ahead!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

I love it

I love it, easy access and quick delivery. Everytime I have a question the team is quick with their response and it is very convenient

June 19, 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Yadi, thank you for sharing. It’s wonderful to hear you’re enjoying the quick delivery and our team's support. We’re committed to keeping your experience convenient and stress-free. We love seeing positive Fridays weight loss reviews like yours. We’re here to keep supporting your journey!
The MEDVi Team

Rated 5 out of 5 stars

PLEASE TAKE MY EXPERIENCE INTO…

PLEASE TAKE MY EXPERIENCE INTO CONSIDERATION..

As a male who has needed TRT & HRT

(TESTOSTERONE/HORMONE) REPLACEMENT THERAPY FOR 15+ years

Do to Dr’s retiring, I health insurance company changes, etc

I have worked with 4-5 different Dr’s / nurses / medical organizations over the years

Fridays has a specialist who’s first name is “Michell” who by far is the pinnacle / example of an individual who clearly takes customer service, integrity, follow up, and follow through too a level that I’ve never experienced before.

Not one of the best

Michell is the best

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

“I am very grateful to Dr Yaa Doakye

“I am very grateful to Dr. Yaa Boakye for her professionalism, kindness, and dedication. She takes the time to listen to my concerns and explains everything clearly. Her guidance and support have made a positive difference in my health journey. I highly recommend her to anyone looking for a knowledgeable and caring nutrition specialist.”

June 13, 2026
Unprompted review
Rated 4 out of 5 stars

It’s been 5 weeks

It’s been 5 weeks. I lost one lb. The food cravings aka food noise is less. I was hoping it would help with inflammation. So far I am not seeing any real difference i this semaglutide

June 13, 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Jackie, thank you for sharing your five-week update. We’re glad the food noise has decreased, though we understand wanting to see more progress with inflammation and weight. Every body responds to semaglutide differently. We’ll share your feedback with our team to ensure you’re getting the right support for your goals.
The Fridays Team

Rated 1 out of 5 stars

I filled out an application online…

I filled out an application online because I was just curious of what it would be like and then I got non stop telemarketing calls. After consulting with my primary care doctor and two other surgeons I knew they recommended trying weight lose on my own since we didnt fully know the long term impacts of glp-1. After repeatedly telling various people I was no longer interested in got a call from another woman who i told the same thing. To which her reply is, "so your happy with your weight"after telling her I was no longer interested again she said "enjoy your weight!" And hung up. I imagine that if this is how they treat people who dont want their services that none of them care about your health and what's best for you, just how to make a dime off you. I wouldn't trust them the number that called me was +1 864-393-3998

June 10, 2026
Unprompted review
Fridays Health logo

Reply from Fridays Health

Hi Mike, I’m truly sorry for the disrespectful and unprofessional experience you described. That behavior is unacceptable, and we’re escalating this to our leadership team immediately to ensure it's addressed. Please email us at support@joinfridays.com so we can follow up with you directly.
-The Fridays Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look