E.ON Next Energy Ltd Reviews 

I save so much with E.on they let me know when I should change tariff and it’s always less than I think it’s going to be

Easy to understand sales person. Helpful and courteous for elderly customers

The lady was so helpful

I’ve been really impressed with E.ON Next Energy Ltd and their approach to modern energy solutions. Everything from managing my account to understanding my energy usage feels simple and transparent. It’s refreshing to see an energy company focused on both savings and sustainability.

Keep putting prices up. I've been with them well over 10 years don't think I've spoken to any one since I joined. Valued customer I don't think so

The man I spoke to was extremely helpful and easy to understand

This company is excellent, treat customer very well and reasonable

Seemed fairly easy to change tariffs. But the recent bill notification (final for the previous tariff) on 10/7 seemed not to mention my new (correct) 24 month fixed tariff going into the future from 11/7 and the information box at the bottom of the bill suggested incorrect tariff info.
I’ll look forward to the next bill with the “right” information

I had a very positive experience with the E.ON customer service team. The conversation was friendly, constructive, and very helpful. The advisor took the time to answer all my questions clearly and made the whole process straightforward. Thank you for the excellent service!

Very helpfull and understanding

We've always had great service from Eon and have been with them many years. They have a good selection of tariffs and we feel our tariff is good value. The only niggle is their 'power up' offers of money back for usage at certain times. There is no consistency on which days or at what times. We get less than 24 hours notice of the next opportunity, so we can't plan to take the best advantage, very disappointing.

Everything. It should have been so easy to move my account to my new address. Instead you decided to give me another account & continue to take another monthly premium for my old account. Now all I want to do is cancel my original account & I can’t do that without answering a million questions. Your customer service has been rubbish.

Asked a question and it was not read correctly so then had to send another message to explain again! Do your advisors not understand a simple email?
Then still not answered as I asked. It shows im on s business tarif im not i want this changed please.

By checking details properly and not worrying old age pensioners

Have not been with your company for very long so can only comment on the changeover process which was very easy

Always happy to give advice. No problem is to big. They explain things in simple terms, and always advice if a tarrif might be better for you.🙂👍

Clear, functional, easy to navigate website.

AI runs the E.ON customer service counter I believe. If I am wrong then E.ON is only interested in gaining your custom. I do not recommend E.ON, they do not help people during hard times, they come across as not giving a hoot, cold hearted, and constantly increasing their tarrifs. Their chat service is dreadful. I have been with E.ON for a few years now because it is easier to stay put than it is to shop around. All of the 'nice' service providers are great until we sign up, after that its all downhill.

I have never used a comparison site,
I listen to other people with comparable usage, using their experiences of other providers I saw no reason to change from originally AMERADA to present day E.ON.

Being able to select a new tariff via the app.