Review of E.ON Next Energy Ltd


Rated 1 out of 5 stars

Customer service has been very poor

Everything. It should have been so easy to move my account to my new address. Instead you decided to give me another account & continue to take another monthly premium for my old account. Now all I want to do is cancel my original account & I can’t do that without answering a million questions. Your customer service has been rubbish.

July 15, 2026

Reply from E.ON Next Energy Ltd

Good Morning

Thank you for getting in touch and for the feedback
I am so sorry it was not a simple and easy move, I will be in touch direct to discuss further

Thanks - Alia