Alex assisted throughout to the end of my journey. Kept in touch with me frequent calls and kept me up to date when looked to settle. He was very supportive of circumstances and always very profession... See more
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Company details
- #10 of 17 best companies in Debt relief service
- #4 of 7 best companies in Credit Counselling Service
- #13 of 47 best companies in Financial advisor
Written by the company
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Contact info
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, United Kingdom
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
Asks customers to review
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Replied to 80% of negative reviews
Typically replies within 2 weeks
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Non judgemental staff
Non judgemental staff, a debt management plan that takes the stress off of you, whilst managing realistic payments.
They do all the ground work for you when negotiating payments that you can manage regularly.
Regular reviews and advice , yes you have to pay a monthly fee but if you are in a bit of a pickle and feeling overwhelmed it is worth every penny.
Excellent service
Very easy to talk to a person who is helpful and friendly. Offer good advice and make debt management simple and easy to understand.
Would definitely recommend this company
X months to go
I am paying as much as possible but it would be nice to know the expected cut off date on current payment plan
We have been with Fresh Start for a…
We have been with Fresh Start for a number of years and they have been amazing through out taking all the stress and worry from us
Alex assisted throughout to the end of…
Alex assisted throughout to the end of my journey. Kept in touch with me frequent calls and kept me up to date when looked to settle. He was very supportive of circumstances and always very professional with his communications. Thank you!
Great service from Ed who helped me…
Great service from Ed who helped me with everything needed and with the correct plan to sort my debt issue out
It was very good and everything was…
It was very good and everything was explained in a way I can understand. The staff are polite.
Excellent communication always I had…
Excellent communication always I had Amy who looked after my account she was amazing would recommend her and Freshstart anytime
Lovely people from start to finish
Lovely people from start to finish. Very helpful and explain every step carefully. I would recommend anyone who is struggling to give them a call
It gave me peace of mine and took all…
It gave me peace of mine and took all the worry away from me i was very pleased with the service you all gave me.thank you so much.
Brilliant Thanks!
⭐⭐⭐⭐⭐ Outstanding Support – Especially Tom!
I cannot thank Fresh Start UK enough for the outstanding support they have given me during one of the most challenging times of my life.
I was facing a financial crisis with debts totalling £10,386, and I felt completely overwhelmed. From the very beginning, the team made me feel comfortable, listened without judgement, and explained everything clearly.
I would especially like to thank Tom, who went above and beyond to support me throughout the entire process. He was patient, understanding, professional, and always took the time to answer my questions and reassure me. His kindness and genuine care made a difficult situation so much easier to deal with.
Thanks to Fresh Start UK, I now have a debt management plan in place where I’ll pay just £253 per month over the next 4 years and 5 months, with the option to pay it off sooner if my circumstances improve. Knowing I have an affordable plan in place has taken a huge weight off my shoulders and given me real hope for the future.
If you’re struggling with debt and don’t know where to turn, I wholeheartedly recommend Fresh Start UK. They have changed my outlook completely, and I am so grateful—especially to Tom—for helping me regain control of my finances.
Thank you again for your exceptional support.
excellent service from start to finish.
Helpful and supportive
Aron and his fellow staff members were very helpful, patient and supportive and answered any questions that I had.
Fantastic service
Fantastic service, you looked after me. Well you don’t need to do anything to improve your service.
Such a friendly service
Such a friendly, personal empathetic service. I have been very stressed following a dramatic change in circumstances but these guys have helped and put my mind at rest. I can't thank them enough
Safe and reliable hands
Friendly, helpful, knowledgeable people. Safe and reliable hands!
Fresh Start are amazing friendly team
Fantastic experience highly recommend Fresh Start a wonderful team very helpful and from the first call to the finish i cannot recommend them enough
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