Mod Watches UK Reviews 88

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and build of the products, often noting that the watches exceed their expectations and feel premium. Many people are highly satisfied with the aesthetic and design, finding the watches beautiful and stunning, with some even comparing them favorably to luxury brands. The service is frequently highlighted as very good, with consumers appreciating being kept informed throughout the process and experiencing seamless interactions from start to finish. Delivery is generally excellent and often quicker than expected, though some reviewers noted that it can take a few weeks, which was within the promised timeframe. However, some customers also noted receiving faulty products, with issues such as loose crowns or cheap appearance, and expressed dissatisfaction with the company's willingness to address these defects.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing delight and satisfaction... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that their orders... See more

Service

Consumers find service to be positive, with many expressing delight and satisfaction. Customers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought two watches and both are really good quality. Especially compared to other ‘modders’ They take a few weeks to arrive but thus far very pleased. I’ll buy more when they add new models. I kn... See more

Company replied

Rated 5 out of 5 stars

I received my seiko mod blue submariner a few days ago. Really pleased with the quality of the watch and how it’s been put together. The build quality is excellent and no complaints or issues at all.... See more

Rated 5 out of 5 stars

I want to follow up to a previous, somewhat unhappy post. The watches arrived today and they are beautiful. My unhappiness was that it took about five weeks to get the watches, but on deeper readi... See more

Rated 5 out of 5 stars

Always a little suspicious of these type of watches but wow wow wow. Excellent looky-likey style with excellent quality straps and reasonable movement. I’m happy with purchase so bought more. I can’t... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Blue seiko mod submariner…

I received my seiko mod blue submariner a few days ago. Really pleased with the quality of the watch and how it’s been put together. The build quality is excellent and no complaints or issues at all. Based on my experience I would thoroughly recommend mod watches uk, and would definitely order again in the future.

9 June 2026
Rated 5 out of 5 stars

I recently purchased a watch and had a…

I recently purchased a watch and had a great experience from start to finish. From the moment I placed my order, the customer service was fantastic, quick to respond, helpful, and genuinely professional. The watch itself is even better than I expected. The build quality is outstanding, feels incredibly well made, and looks amazing on the wrist. What impressed me even more was that it arrived earlier than expected, which was a great surprise. Overall, a brilliant experience from start to finish, and I would definitely recommend them to anyone looking for a quality watch.

9 June 2026
Rated 5 out of 5 stars

Premium watch

Amazing product. I’ve been to multiple watch shops in Switzerland, UK etc and Mod watches watch’s feels so much more premium. Same materials you see in these luxury brand watches. I received good response times and felt really comfortable throughout the whole experience. The watch looks so much better in real life. I would recommend Mod watches again and again. Thank you! 🙏

3 May 2026
Rated 5 out of 5 stars

Delighted with my latest purchase

Delighted with my latest Seiko Mod build from Mod Watches, creating a superb homage to the Omega Speedmaster: looks good, excellent weight, skilfully made quality materials and - of course - a good time-keeper. Was kept up-to-date with delivery and it arrived exactly within the time parameters predicted, well-packaged, coming with zip-up case and tool. Certainly value for money. Extremely pleased and VERY happy to recommend them.

19 April 2026
Rated 5 out of 5 stars

I had nothing but a great experience…

I had nothing but a great experience with this company. Communication was easy and quick and was kept up to date on the status of my watches. Was sent videos and quality checks like stated on the website. The watches exceeded my expectations, couldn’t be more happier. I will be buying from them again.

14 April 2026
Rated 5 out of 5 stars

I have just completed a purchase from…

I have just completed a purchase from MW and have had the watch now for a few weeks.
I thoroughly recommend MW for a mod watch or homage. I had very specific requirements for the strap, bezel and watch face. They took time to confirm they had understood my requirements and gave me options to consider. Once ordered MW kept me up to date with the order status. Once they had received the watch they carried out a full quality check and a 24 hour test before sending me the watch.
They were clear about the delivery date checking back at each stage including making sure I had received the watch and was happy.
Two weeks later I’m still delighted with the watch and the service.
There are a lot of watch mod companies but I think it would be difficult to find one that cares more or has better customer service.

6 April 2026
Rated 5 out of 5 stars

An absolutely brilliant company

An absolutely brilliant company! I’ve bought 2 watches, and they are both beautiful. Such a great idea! The communication was excellent, and the Customer Service was faultless. Delivery was excellent. I love that the watches arrived in a fantastic ‘travel case’ which is such a useful item, and a lovely touch from Mod Watches. Absolutely, highly recommended!

3 April 2026
Rated 5 out of 5 stars

Absolutely love my new watch—stunning…

Absolutely love my new watch—stunning design, flawless performance, and feels premium in every way. ModWatches service was just as impressive: fast, friendly, and genuinely helpful. A perfect experience from purchase to delivery.

22 March 2026
Rated 5 out of 5 stars

Great quality, service and product

Great watch - Wimbledon Datejust silver 36mm - responded quick to my queries and made the ordering process smooth. Will be ordering again - Watch takes around 4 weeks to arrive but well worth the wait.

13 March 2026
Rated 5 out of 5 stars

I posted an uphappy review-but feel differently now-here's why

I want to follow up to a previous, somewhat unhappy post. The watches arrived today and they are beautiful.
My unhappiness was that it took about five weeks to get the watches, but on deeper reading of their shipping disclosures, the delivery WAS within the window of what they promised.
My suggestion is that WatchMod display those expectations more prominently.
Once I raised my concerns, the company responded QUICKLY with a shipping update.
All the same, the watches are legit and I owe it to the company to set the record straight.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and well made.

Have bought two watches and both are really good quality. Especially compared to other ‘modders’ They take a few weeks to arrive but thus far very pleased. I’ll buy more when they add new models. I know you can buy better movements and better genuine watches but if you like the aesthetic/design of the original. This is good looking but not pretending to be the original.

30 December 2025
Mod Watches UK logo

Reply from Mod Watches UK

Hey Phillip, thank you so much for your reviews. You have ordered multiple times from us and we are glad to see you have enjoyed your watches every time.

If you are looking for a specific homage/design which we don't have on our website currently, you can contact us on WhatsApp and we can create it for you. We do a lot more designs which we don't get the chance to put on our website so do let us know and we can help get you what you want

We look forward to helping you on adding to your collection!

Rated 2 out of 5 stars

Purchased three watches

Purchased three watches. Two of them function well and look nice. The third watch, was defective. The crown was loose and will not wind the watch nor allow you to change the time and date. I contacted their customer line and received a reply. They replied with telling me to take the watch for local service at my local jeweler. A defective watch straight from their manufacturing site, and zero willingness to stand by the quality of their operations.

I would highly recommend not purchasing from them again, and if you do decide to order be aware that you may receive a defective watch with zero warranty assurance.

9 December 2025
Unprompted review
Mod Watches UK logo

Reply from Mod Watches UK

We take reviews and customer experience very seriously, but this review does not reflect any interaction we’ve had with a genuine customer.

All our watches are hand-built and fully inspected before dispatch. If an issue ever occurred during assembly, we would contact the customer directly and offer two clear options:

Wait while we re-build or resolve the issue, or
Receive a full refund.

Additionally, every watch comes with a 12-month warranty. If any customer had a problem after receiving their watch, we would simply ask for the watch to be returned to us so we could fix it and send it back. We have never suggested that a customer “take it to a local jeweller” for servicing.

We also have no record of anyone raising this issue with us, and no customer exists under the name used in this review. This strongly suggests the review is either not genuine or has been left for the wrong business.

False or misleading reviews can damage legitimate small businesses, so we have reported this to Trustpilot for investigation.

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