I had an issue accessing my Stan Store account and wasn’t receiving the reset password emails. The support team was very patient, kind, and helpful throughout the whole process. Bradley and the t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A game changer in digital online shopping. I struggled at first and even gave up! But when a friend said she was crushing it using TikTok and Stan, I made a proper effort and my gosh did it deliver. O... See more
Company replied
Great customer service experience. I had a question I wasn't sure how to handle, and the support team got back to me quickly, explained things clearly, and made the whole thing easy. Friendly and genu... See more
Company replied
Stan has been solid for my business since I started using it. Although there have been some glitches in some products and pages on the user's end, everything has been smooth. I would be happy if... See more
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Company details
Written by the company
Stan is the ‘Shopify for Content Creators’, empowering anyone to make a living working for themselves on the internet. We're not just a link in bio site, with our all-in-one store you'll have the ability to sell digital products, offer group and coaching calls, sell recurring memberships and much more! Everyday, thousands of the Internet's biggest Creators, use Stan to build their "all-in-one" Creator Store and run their Creator Business so that they can work for themselves, doing what they love.
Contact info
United States
- friends@stanwith.me
- stan.store
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful support from Stan store
My experience with the support at Stan store has been exceptional. Nikki & Darrie got my issue resolved within a few hours. They were friendly and understood the problem I was facing. I am a happy customer of Stan store.
24 June 2026
Unprompted review
Reply from Stan
HI Farid, thank you so much for sharing your review here 💜 I'm really happy to hear Nikki and Darrie were able to step in quickly and get everything resolved for you. It means a lot that you felt supported and understood throughout the process!
Customer service was top notch
Customer service was top notch! My questions were answered fast and in detail, very impressed!
23 June 2026
Unprompted review
Reply from Stan
Hi there, yay, I'm delighted you feel this way! Thank you for sharing 💜
Got myself into a bit of a muddle
Got myself into a bit of a muddle, emailed asking for assistance and customer service, Darrie absolutely came through with a solution. All up and running again, brilliant service can’t thank you enough!
23 June 2026
Unprompted review
Reply from Stan
Hi Inge, I'm glad to hear that Darrie was able to help get everything sorted out and back up and running for you. She's the best! Thank you so much for sharing this 💜
One of the best things about the…1am customer service chat
One of the best things about the customer service at Stan is that if you are up at 1am so are they. They answer all your questions & provide samples. Don’t make you sound dumb and they are always so polite.
Today I tried out their AI product “Annie” who was very helpful but then we moved on to Elvin - 100% human. Both were great!
23 June 2026
Unprompted review
Reply from Stan
Hi Maria, thank you SO much for sharing your review 💜 I'm thrilled to hear you've had such a positive experience with our support team, no matter the hour! I'm also glad both Annie and Elvin were able to assist you and make the experience a great one.
Scammers had infiltrated my Stan store…
Scammers had infiltrated my Stan store and had sent a message to Stan to have my store cancelled. Rebecca was very quick to respond and calm my fears. She deleted the notice for cancellation and assured me my store was safe. Shout out to Rebecca for making me feel much better about the situation!
19 June 2026
Unprompted review
Reply from Stan
Hi Craig, I'm pleased to hear that Rebecca was able to quickly assist, address your concerns, and provide reassurance when you needed it most. We appreciate your feedback and your continued trust in Stan! 🫶
Terrific Customer Service
I am leaving this review because I needed help on Stan and the individual who helped me was Extremely helpful, kind, patient and she was very smart
21 June 2026
Unprompted review
Reply from Stan
Hi Casey, thank you for the kind words! I'm so happy to hear that our team could provide clear answers and support! 😊
I thought I ordered a DeWalt sprayer…
I thought I ordered a DeWalt sprayer kit from Menards for $95. It looked iffy from the onset because stan.store is not Menards. I got no confirmation number of order number on the emailed receipt. So I called my bank card company. Confirmed fraud. There is a pending charge of $95 to "misc schools educational services". That is not a sprayer.
20 June 2026
Unprompted review
Reply from Stan
Hi Mary,
Thank you for bringing this to our attention.
I'd love to clarify that Stan is a platform that hosts independent Creators, and it sounds like you may have purchased through one of our Creator's Stan Store. While we provide the platform for creators to sell their products, each Creator manages their own products, orders, and refund policies. Because of that, we're unable to process refunds on a Creator's behalf.
That being said, we'd be happy to help connect you with the Creator and review any information available. Please reach out directly to friends@stanwith.me, and we'll do our best to coordinate with the Creator on your behalf 💜
Blew it out of the water
Blew it out of the water! I had a minor heart attack when my store wasn’t reflecting things I needed to see and I contacted Stan Store Customer Service - they responded within 5 minutes, solved my problem & helped me proceed forward with pictures and super simple explanation. They are amazing! Highly recommend!!!!
20 June 2026
Unprompted review
Reply from Stan
Hi Magdalena, thank you for your feedback! I'm glad our team could quickly step in, provide visual guidance, and help resolve your concern so you could get back to focusing on your business! 💪
Returning user, glad to be back...
I am a returning user and I had a great response from Nikki R. regarding the different plan options. So glad to be back with Stan! And thank you, Nikki!
15 June 2026
Unprompted review
Reply from Stan
Hi Melissa, I'm so glad Nikki was able to help you explore the available plan options and find the best fit for your needs. We appreciate your feedback and are thrilled to have you back with Stan! 🎉
subscription being cancelled unable to login or reset password
Woke up to my subscription being cancelled and unable to login or reset my storefront password when I was charged twice for the $29 subscription fee and they went through so I am so confused to why I cannot access my account I have orders to ship out and my acciung just vanished. I contacted them via email two days ago multiple times and no response whatsoever just crickets. This is very upsetting I worked hard for my funds and it was all just taken away just like that with no assistance to get it back.
17 June 2026
Unprompted review
Reply from Stan
Hi Shaniya,
Thanks for sharing your experience. We understand how frustrating account access and subscription concerns can be, especially when you’re trying to manage active orders.
For privacy and security reasons, we’re not able to discuss account-specific details in a public review response. This matter was reviewed in line with Stan’s account security and platform policies, and we’ve communicated with you directly regarding this matter.
Our Support team remains available if anything in that communication is still unclear.
Stan store's AI is sooooo good
Stan store's AI is sooooo good! I emailed them and they responded back in less than 5 minutes. Then they hooked me up with a real person that works for them. It was amazing. They resolved it quickly 10/10!
19 June 2026
Unprompted review
Reply from Stan
Hi Ameerah, thank you for sharing your experience! It's great to hear that you received prompt assistance and were connected with the right team member for additional support. We truly appreciate you taking the time to share your feedback! 🙌
Reply from Stan
Thank you for sharing, Yves! 💜
Reply from Stan
Yay Rocio, thank you for sharing, and I'm happy you feel this way 🥰
I had an issue accessing my Stan Store…
I had an issue accessing my Stan Store account and wasn’t receiving the reset password emails. The support team was very patient, kind, and helpful throughout the whole process.
Bradley and the team helped verify my account safely and guided me step by step until I was able to log back in successfully. I really appreciated how quickly they responded and how supportive they were.
Thank you so much for helping me resolve the issue!
17 June 2026
Unprompted review
Reply from Stan
Hi Carrie, thank you for sharing your experience 💜 It's awesome to hear that the team was able to help you get back into your account safely and guide you through each step along the way. I'll also make sure Bradley and the team see your kind words — they're the best!
Having issues with receiving emails
Having issues with receiving emails. Support was very quick and chat friendly. Very happy.
16 June 2026
Unprompted review
Reply from Stan
Hi Susie, thank you so much for sharing your review 💜 I'm thrilled to hear that the team was able to jump in quickly and help resolve the email issue for you!
Reply from Stan
Hi Abi, thank you for sharing your review 🥰
I’ve been using Stan for over a year…
I’ve been using Stan for over a year now, and my experience has been really positive.
Of course, like with any platform, I’ve had a few issues along the way, but every single time their support team has helped me and solved everything properly.
The most important situation for me was a recent copyright claim. Oliver from the Trust & Safety team helped me manage the whole process, and Stan acted incredibly quickly and professionally. They handled my report with care, kept me updated, and made the whole situation feel much easier during a very stressful moment.
I’m honestly very grateful for the support I’ve received. Only good things to say about this platform and their team. Thank you!
17 June 2026
Unprompted review
Reply from Stan
Hi Clara, I'm delighted to hear your experience with Stan over the past year has been such a positive one, and that the support team has been there to help whenever issues came up. It's also cool to hear that Oliver from the Trust & Safety team was able to support you through such a stressful copyright situation and keep things handled quickly, clearly, and with care! Thank you for sharing your experience 💜
Very quick replies
Very quick replies. Always enjoy chatting with Stan customer service representatives
15 June 2026
Unprompted review
Reply from Stan
Hi Juliana, thank you for sharing your experience here 💜 I'm happy to hear you enjoy chatting with our team and that the quick responses have made a positive difference!
Reply from Stan
Thank you for sharing your review, Gulnaz 🥰 I'm SO glad you feel this way!
Stan customer support is impeccable
Stan customer support is impeccable! I'm actually really surprised by how quickly they respond at all hours. There's no comparison between Stan and Beacons - Stan wins every time on every front.
15 June 2026
Unprompted review
Reply from Stan
Hi Lexxie, thank you so much for sharing your review 💜 I'm thrilled to hear you've had such a positive experience with our support team. Providing fast, helpful, and human support is something we care deeply about, and it means a lot to hear that it stands out!
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