Michelle K.

I attempted to cancel my free trial before the 14-day period ended. However, whenever I logged into my Adobe account, the subscription did not appear and I received messages indicating that no active membership was registered under my account. Because of this, I was unable to access the cancellation option.

Now that the 14-day period has passed, the subscription has suddenly become visible in my account, and I am being charged a cancellation fee.

Seems like a scam....