Ellen Jones

Went through the drive thru and waited 20-30 minutes. Once I got to the window to pay the woman was arguing with a customer over cheese. Then she came over and took along time to get the change out. When we got to the window for our food the woman tried blaming us about the apple pie being at the bottom of the bag but it wasn’t. We then asked for it and she said that she has put it in the bag even though we took it off her hands and opened it. Then she said that she would get another one and after 5 minutes of speaking to someone out the back she asked us to park up for 10 minutes. When asked for a refund she said NO! There was no offer for swapping for something else and we needed to go. Very poor service.

My brothers account was banned as he has been reported for no reason. I don’t find this very acceptable as there are people on Snapchat who send inappropriate pictures and videos to each other. Another thing is that I don’t find it quite fair as he hasn’t done anything wrong. Snapchat is really annoying and has removed him for no reason while people are sending inappropriate pictures and videos to each other. I hope this could be sorted out please