The process is seamless. I was doing well, but a month before my book launch, I lost my father and had to travel to him to plan, prepare and bury him. Which set me back financially about a month. Atticus Publishing (Sam Robinson) seemed understanding during the loss and expressed sympathy-the month following, when I got back to work- not so much now. Now it’s all about the money. Almost demanding payment. And expecting the full balance paid then and there as if I didn’t just lose my father, and my income for a month while in the throes of planning and burying him. I work a regular job-and money doesn’t grow on trees. But their care about this is lackluster and lacks basic understanding that we aren’t all made of money. Just because we can write, and want to punish, doesn’t mean we have money just laying around. IF I use this company for my second book, let’s hope that their care for my book comes before their care for my money. I was promised an about the author page, didn’t get it. I talked about the fact I do have a disability which sometimes makes things harder for me and I either overthink them or don’t notice things I should. Again-very understanding-at first. Once they have you locked in and make money off you-the level of care drops. Then (Daisy Brown) requested a review from me- I gave her 4 stars-because again, book isn’t published until the 13th so it could have changed in time-instead called and tried to convince me to give her 5 stars. I don’t just give 5 stars without reason. The company is currently leaving a really bad taste in my mouth.