Review of Next


Rated 1 out of 5 stars

The delivery was diabolical.Delivery…

The delivery was diabolical.Delivery was suppose to be two man delivery , well it was except the 'other' delivery driver remained in the van ( even though I have parking ).
The delivery man's attitude was appalling , so I ended up taking the delivery up myself , without one bit of assistance.
Would never purchase anything from Next if it was bulky , truly appalling service.

August 5, 2023
Unprompted review

Reply from Next

Hi, I’m really sorry to hear what happened.
We’d really like the opportunity to discuss this further and put things right. Please give our Home customer services a call on 0333 777 8999 or drop them a email at customer_team@next.co.uk with 'Home Team' in the Subject field.