I have been shopping with Gemporia since 2010. I have bought candles,diffusers,scarves ,beauty products,handbags but best of all because of your split pay option -I have been able to buy diamond r... See more
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I've been a Gemporia customer for 11 years. They have fast delivery and good quality gemstones.
I have shopped with Gemporia for years and have always had excellent service. The price and quality of all their products is second to none and their no quibble money back guarentee means you can buy and try with no worries. Quick delvery and only 1 P&P for all purchases between midnight to midnight
My husband bought this Ruby Ring for my birthday on 21st of this month.
& it's my Birthstone it's just lovely .have had Quite a few pieces from Gem's .all great Value. Quality. Xxx
clear speaking person from call centre
quite prompt delivery
my ruby studs from madagasca were everything l wanted
lovely backs to the earrings
The lady from customer service who rang to ask if I'd still like the Type A Lavender Jadeite necklace was really helpful. I couldn't remember which one it was as I'm currently returning one as it didn't match the bracelet I already have. The lady kindly checked that I hadn't ordered that particular necklace before which i hadn't and she put the order through for me - she was really helpful - thank you 😊
Gemporia's live presentations of their jewellery is always informative and I like the fact that they tells us about the mines that they buy their gemstones from and give information about the same. I have bought quite a bit of jewellery from them over the last 2 months and have always found them very efficient and the quality of the jewellery is always good.
Quick delivery. Well packaged. Very, very smart, and stunning product. Smell from candel is fab - and not even lit it yet!!!! Thank you gems xx

Reply from GEMPORIA
Everything was easy from a large collection of beautiful jewelry to great prices! It was a great experience.

Reply from GEMPORIA
You always have what I am looking for , With moor choices at a price I can afford , fitting well, & different than Anywhere else. I get lots of comments on different Item's I like to match pieces.
Thank you , GEMPORIA

Reply from GEMPORIA
Beautiful jewellery at reasonable prices. Quick delivery service. 😊

Reply from GEMPORIA
Still waiting for my two orders to arrive. Despatched 2/7 so I cannot comment on my purchase.

Reply from GEMPORIA
I have purchased various products from Gemporia and have loved every piece whether it has been jewellery, household or personal care. They are a great friendly team from presenters production and call handlers. Delivery is second to none always arrives safely and well packaged. The prices are amazing something for everyone. Very happy returning customer here.

Reply from GEMPORIA
Beautiful Jewellery , great prices and delivery was quick to Australia. Beautifully packaged and I also like the Authenticity cards. Very Happy

Reply from GEMPORIA
No quibble return when size wasn't right and I got my money back within a week

Reply from GEMPORIA
I'm always satisfied with every purchase ,for my jewellery collection also from visage for my holiday products .dispatch and delivery very quick .the prices are very good also quality of items I encourage all my friends to use your company .

Reply from GEMPORIA
Took so long to refund ALL the money owing to my Gemporia account, i.e. shipping when you sent the wrong size order in the first place!!
that i missed out on the item I wanted for my birthday!!!!!!!!
STILL WAITING FOR THE POSTAGE TO BE REFUNDED ON WRONG SIZE SENT. £4.95

Reply from GEMPORIA
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