Personal shoppers usually very good although on one occasion I gave bedding order number and was sent wrong set. But I rang and spoke to someone else and it was sorted out I received correct bedding.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TJC is a no quibble company who appreciate their customers You get value for money items in gemstones and household items. brilliant customer service who are 100 per cent on top of their game an... See more
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Products are very varied, good quality and value. Delivery is fast and so are refunds when required. Customer Services including Personal Shopper are excellent. They are extremely helpful and friendl... See more
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Now this ring I got for Marylin Monroe a True love is something really brilliantly special!! Shhhh this infinity ring I got should be in her private collection to be given only to those who are her... See more
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Company details
About TJC
Written by the company
TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Contact info
PO BOX 443, Feltham, TW13 9DU, United Kingdom
- 0800 260 6666 Option 3
- contactus@tjc.co.uk
- tjc.co.uk
4.3
Excellent
46K reviews
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Great customer service
There was a fault with my item bit tjc sorted it out really quickly and a full refund was given,first class service
July 4, 2026
Really pleased with my new ring really…
Really pleased with my new ring really pretty, good quick delivery and a good win at the auction.Thank you TJC
July 4, 2026
Mix up sorted
Mix up sorted, everything now as it should be so l have resumed shopping with TJC.
Nice quality goods at affordable prices and delivered on time, what everyone hopes for when shopping on line.
June 30, 2026
Terrible company
The stone fell out of my ring at the beginning of may so I contacted them,I had to wait for a return label for nearly to weeks (why couldn't they send me a QR code?)sent my ring back to be repaired,waited another 3wks for my ring to be sent back,guess what they sent me the wrong ring back,had to wait again for a return label and they wouldn't send my repaired ring back until they got the wrong item back,iv only just got my repaired ring back (11/07/26)absolutely ridiculous,will not purchase anything from them again.
July 3, 2026
Good service and good product
June 30, 2026
Excellent service as always
June 29, 2026
Easy to order
Easy to order. Fast delivery. Lovely dress. Perfect for our weather at the moment. Light and airy and super cool light cotton fabric. Definitely recommend.
July 3, 2026
OMG PLEASE STAY CLEAR
OMG PLEASE STAY CLEAR
I have a 29 email exchangeswith customer service disputing my purchase. my purchase was promoted as a lab grown diamond however 2 separate jewellers, on testing, confirmed the stone is moissanite. Moissanite is a lab-created gemstone made of silicon carbide. other jeweller on testing confirmed CZ. TJC customer service are in receipt of my order number, my payment details, the registered email address of my purchase but yet still fail to provide me with confirmation that my purchase is a lab grown diamond. i have had 3 purchases from this site and am appalled by how i am being treated, they are totally deflecting. i have lodged a formal complaint, asked to speak to their head office and they keep coming back asking for the same information x 29 email exchanges!!!!
Please if you have made any purchases stating lab grown diamonds please pop into a jewellers to have these checked by
a Diamond and moissanite tester (dual tester) which Measures: Both thermal and electrical conductivity.
* Good for: Differentiating:
* ✅ Natural diamond
* ✅ Lab-grown diamond
* ✅ Moissanite
* ✅ Cubic zirconia
July 10, 2026
Unprompted review
As usual excellent service and quick…
As usual excellent service and quick delivery. Lovely products. Always happy to shop with TJC.
July 3, 2026
I m very happy with all my purchases…
I m very happy with all my purchases from tjc the staff are great very knowledgeable and explain how products work and are very helpful and understanding and the prices are great too
June 29, 2026
As always with TJC the customer service…
As always with TJC the customer service is second to none delivery is first class the the items great quality my experience as always been positive
July 3, 2026
Product was lovely, packaging fabulous !
Lots of choice in your price range. Good communication and beautiful packaged.
July 3, 2026
Purchases are always good value and…
Purchases are always good value and quality, speedy delivery too
July 3, 2026
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Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
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