Stitch Fix Reviews 37,417

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 29,673 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting items are comfortable, beautiful, and often unique, with many receiving compliments on their outfits. The staff, particularly the stylists, are highlighted for their helpfulness, kindness, and ability to understand and cater to individual styles and preferences, making the process easy and enjoyable. Many appreciate the convenience and the ability to discover new styles without the hassle of traditional shopping, often finding pieces that fit perfectly and align with their lifestyle. However, some people mentioned that the pricing can be a bit high for certain items, and occasionally, the quality of some clothing pieces did not meet their expectations. There were also instances where stylists did not fully grasp customer preferences, sending items that were not suitable or ignoring specific requests, leading to disappointment with the selections.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and fit of the items... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the good quality of the... See more

Staff

Customers consistently note positive experiences with staff, praising stylists for making great suggestions,... See more

User experience

Consumers find the user experience to be positive, often describing it as a no-stress and convenient shopping... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the prices good, reasonable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I I’ve how easy this app makes clothes shopping. Especially mix and matching clothes, the only reason I’m giving it 4stars is because I do find it alittle expensive, but if you can budget it than go f... See more

Company replied

Rated 4 out of 5 stars

I have been receiving Stitch Fix every 2-3 months for approximately 4 years. During the first year, I received blouses, shoes, pants, etc. that were unique with beautiful detail for a somewhat high... See more

Company replied

Rated 5 out of 5 stars

Stitch Fix has great consumer service, they easily extend my return windows. Clothes are beautiful and they have recently expanded their sizes to include petite. All the stylists I've worked with have... See more

Rated 5 out of 5 stars

Stitch Fix provides a unique service that I have used as needed over the past several years. Having the right fashion consultant helps the process considerably. Highly recommend to anyone short on t... See more

Company replied


Company details

  1. #68 of 116 best companies in Fashion Accessories Store
  2. #148 of 292 best companies in Clothing Store

Contact info

4.2

Great

TrustScore 4 out of 5

37K reviews

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Rated 3 out of 5 stars

A little pricey for the quality

My choices were good. I liked a lot of items but I did feel like the quality is a bit cheap and like fast fashion. The sizing was mostly consistent except for one shirt that fit me well was a small and another that is too tight is a medium. Usually I wear a medium. My blue pants that I really like faded a lot after only one wash which was pretty upsetting.

June 13, 2026
Rated 1 out of 5 stars

While all the clothing fit

While all the clothing fit - there was very little that I liked. I was expecting clothes that I could wear into my office. I only received 1 pair of shorts, no pants. Don't feel like they got my styling directions correct.

June 19, 2026
Rated 5 out of 5 stars

It was fun getting a box after taking a…

It was fun getting a box after taking a long rime off. The box turned out to be different than what I was expecting but the stylist did adhere to one request of a complete outfit, I liked everything but had to change the,frequency b/c it cost lot more than I was planning on spending

June 20, 2026
Rated 5 out of 5 stars

You guys nailed it for me!

You guys nailed it for me!! I loved all of the outfits. I honestly hate clothing shopping in stores. This was such a great first experience for me. My husband noticed an outfit that I wore and commented how nice I looked! Even he liked all of the clothing I received and was happy I did something for myself!

June 20, 2026
Rated 5 out of 5 stars

This process of filling my closet after…

This process of filling my closet after losing close to 80 pounds is just amazing no wasting time at the stores getting frustrated anymore!! I love it ❤️I order and it arrives in a few days!!! I have cleaned out my entire closet and am starting to shop for the fall season back to school as a teacher assistant!!

June 13, 2026
Rated 2 out of 5 stars

Didn’t Reflect My Preferences and Felt Overpriced

Most of the pieces I received didn’t work for me. Several items didn’t match my fit preferences, especially around coverage and overall comfort, and some styles highlighted areas I wanted to conceal. My feedback wasn’t fully taken into consideration, as I received pieces similar to ones I’ve already said don’t suit me (like sleeveless). Many of the items felt overpriced for the quality. Overall, the selections felt misaligned with my style, needs, and budget, which made the experience disappointing.

June 20, 2026

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