Moonkie Reviews 4,030

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,280 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, finding them safe, practical, and well-made for babies and toddlers. Many appreciate the aesthetic appeal and versatility of the items, often purchasing multiple products and recommending them as excellent gifts. The customer service is frequently highlighted as exceptional, with people noting prompt, kind, and helpful responses to inquiries and issues. However, some people mentioned dissatisfaction with delivery services, citing damaged packaging, delayed shipments, or issues with tracking and incorrect deliveries. A few other people also felt that the product sizes were smaller than expected or had minor quality control issues like visible glue or loose threads.

What people talk about most

Product

People report positive experiences with product quality, often describing items as lovely, well-made, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as having amazing, excellent,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast shipping... See more

Order

Customers consistently note ambiguous experiences with order, with some praising easy ordering, prompt... See more

Customer service

Users describe positive interactions with customer service, highlighting the amazing quality and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a second Bunny Baby Lovey for my granddaughter, in case her original gets mis-placed. She is only 5 months old & absolutely loves it. The quality, colours & textures are amazing. The deliv... See more

Rated 5 out of 5 stars

The box arrived badly damaged in transit. The toy is ok, but clearly was not packaged well. It is a present for my granddaughter. Sorry only two stars due to poor packaging. Update at 8 June,2... See more

Company replied

Rated 5 out of 5 stars

I was sending the gift for my friend. I read many comments about the parcels coming with delays and usually takes very long. I decided to try anyway. The parcel arrived in less then 10 days to London,... See more

Rated 5 out of 5 stars

It took a while for my order to ship, but once it shipped, shipping was very fast. Also, I did not receive a shipment confirmation from Moonkie until the day of delivery which was a little weird. I or... See more



Company details

  1. #5 of 15 best companies in Baby Store
  2. #8 of 13 best companies in Children's Store
  3. #6 of 23 best companies in Children's Toys Store
  4. #42 of 116 best companies in Gift Shop
  5. #3 of 7 best companies in Toy Manufacturer

About Moonkie

Written by the company

Moonkie is a trusted baby and toddler brand devoted to making parenting simpler and more enjoyable.🫡We offer a thoughtfully curated range of products, from feeding essentials to sensory toys, all designed with safety, quality, and style in mind. 🏆Our award-winning creations are crafted using eco-friendly materials, adhering to the highest safety standards. ✅At Moonkie, we blend functionality, fun, and innovation to support families in creating cherished moments with their little ones. Discover the joy of parenting with Moonkie!🌙
EXPLORE NOW

What Parents Love About Moonkie?

Written by the company

🤱🏻Safe Materials, Happy Babies: The Moonkie Promise
Our premium food-grade silicone is free from BPA, phthalates, lead, and latex, ensuring the highest level of safety for your baby.
🍃ClimatePartner Certified: Our Commitment to Sustainability
Make every choice count—for your little one and the planet! Moonkie partners with ClimatePartner to ensure every product is 100% carbon neutral, contributing to a sustainable future.🌎
✍🏻Exclusive Designs: Patented & One-of-a-Kind
At Moonkie, we proudly protect our globally filed intellectual property, registered with the United States Patent and Trademark Office, showcasing our dedication to innovation and creativity.✨
✔️Safety Guaranteed: Compliant with EU & US Standards
Your baby’s safety is our top priority! 💪🏻All Moonkie products undergo rigorous health, safety, and environmental checks to exceed global standards, ensuring peace of mind for parents everywhere.

Moonkie:🎖The Award-Winning Excellent You Can Trust

Loved by Moms and Trusted by Experts💖

Loved by Moms and Trusted by Experts💖
Moonkie is honored to have received multiple prestigious awards for exceptional quality, innovative design, and unwavering commitment to excellence🏆. Our products are not only approved by moms but also trusted by experts, making us a brand you can rely on for your little one’s needs.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 4 out of 5 stars

Quality was great

Quality was great, 2 option straw great! I would have preferred a cap instead of am attached cap (toddler chews on it). And cap is a little hard to take off.

June 15, 2026
Moonkie logo

Reply from Moonkie

Dear Customer,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you were pleased with the quality of the product and found the two straw options useful.

We also appreciate your comments regarding the cap design. Customer feedback like yours is incredibly valuable and helps us continue improving our products and user experience. We will be sure to share your suggestions with our product development team for future consideration.

Thank you again for your support and for choosing Moonkie.

Warm regards,
Moonkie Customer Support Team

Rated 5 out of 5 stars

I bought two of the adorable bunny…

I bought two of the adorable bunny Loveys for my twin granddaughters, who will be born in September. They are absolutely adorable! I’m sure my daughter will be delighted when she receives them at the shower.

June 13, 2026
Rated 3 out of 5 stars

Its ok

Its ok, can be messy.

June 6, 2026
Moonkie logo

Reply from Moonkie

Dear Customer,

Thank you for taking the time to share your feedback with us.

We are very sorry to hear that your experience was not completely satisfactory, and we sincerely apologize for any inconvenience caused.

Our customer support team has already reached out to you to better understand the issue and assist you further. We kindly ask you to check your inbox, including your spam or junk folder, and get back to us at your convenience so we can work toward a satisfactory solution.

Your feedback is very important to us, and we truly appreciate the opportunity to improve both our products and customer experience.

Warm regards,
Moonkie Customer Support Team

Rated 5 out of 5 stars

60ml cups

I required small cups for top ups for my baby due to bottle refusal. These 60ml cups are the perfect size. Silicone and can be sterilised. Nice colours and are good quality. Fast delivery.

June 12, 2026
Rated 5 out of 5 stars

Perfect backpack for a toddler

My toddler granddaughter loves her dinosaur backpack! Shipping was fast—it arrived in Idaho from Asia in just 10 days and right before our trip. Excellent product and service. Highly recommend!

June 9, 2026
Rated 5 out of 5 stars

Delivery address was corrected quickly by email

I made the mistake of putting the wrong delivery address for the gift I was sending to someone. I was able to get it corrected through email and it was still delivered in a timely manner. The recipient was pleasantly surprised by how cute the baby gift was.

June 11, 2026

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