Aileen Goodrum

United Kingdom

Reviews

Review of Patches

Review of Tuvilo

Review of Ninapedersen


Rated 1 out of 5 stars

Even more angry with this company

Even more angry with this company. They promised a 20% refund said it would take 14 working days to show in my account that was last month and still no joy

28 May 2025
Unprompted review

Reply from Ninapedersen

Hi Aileen!

We're sorry to hear this and truly appreciate you bringing it to our attention. This isn’t the experience we want for our customers. Please reach out to us at support@ninapedersen.com to discuss this matter — we're here to help!

Nina Pedersen

Review of Ninapedersen


Rated 1 out of 5 stars

Would give a Minus 20 if I could

Would give a Minus 10 if I could, they are one big con.
This is an update--
I would now give a minus 20
I tried the patchesfor a week but the glue they use caused my skin to get a rash. After contacting the company I was told " no refunds if product not damaged"
I would love to be able to warn people b4 they buy that this is a big rip off.

27 May 2025
Unprompted review

Reply from Ninapedersen

Hi Aileen!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ninapedersen.com — we’re here to help!

Nina Pedersen

Review of Grand UK Holidays - Coach Tours


Rated 5 out of 5 stars

Brilliant

The whole tour was brilliant from start to finish. Our driver Steve couldn't do enough to help us. He took the time to ask us if we were comfortable.
I have epilepsy and he made sure I was okay.
The guide Ann was so knowledgeable. She looked after us so well.
The hotels were fantastic especially the Abbey hotel in Donegal the breakfast was superb, the evening meal was 3 courses and the staff were excellent.
The tours were wonderful.

23 June 2024

Reply from Grand UK Holidays - Coach Tours

Hello Aileen,

Thank you so much for taking the time to leave us a review, we are so pleased to hear that you had an excellent holiday with us and we're delighted to hear that you were well looked after by our team. We hope to see you again soon.

Review of BetterMe


Rated 4 out of 5 stars

I am so unhappy with this company on 2…

I am so unhappy with this company on 2 fronts.
1) I saw it advertised on Instagram and like a fool I went onto its website/page filled out the forms with all my details and I do mean all for Just the introductory course for 28days but before I finished the transaction I left it. I did not agree to do it but not only did it take the money for the introductory course it also charged me for a coach the total being over £70. I emailed straight away and they replied saying I won't be charged for any further subscriptions ( for one part of the course ) but nothing about refunding my money. And
2) Even though they replied to my email ( the sameone given on the account) When I tried to access the account it said the account does not exist so I am being charged for something that on paper does not exist.
This is an update.
1) they are going to refund the money that has been taken from my account.
16/4/24 update.
I would like to thank Betterme for the the way they have delt with my problem they have refunded the monies taken from my account and have replied by email to my concerns.
On that basis I am changing by star rating.

6 April 2024
Unprompted review

Reply from BetterMe

Hello Aileen!
Thank you for sharing the details of the situation.
Please note that we cannot bill you until you confirm the order from your side. The final price is visible on the checkout page, as well as any other details about your subscription package.

Update:
It was a pleasure to help you, and we are grateful for your patience and cooperation in resolving your request.
We've provided you with all the info related to your case and kindly ask you to check it precisely.
If you have any further questions - please let us know.

Kind regards, Team BetterMe

Review of The Knitting Network


Rated 5 out of 5 stars

The wool

The needle, buttons and patterns are always good quality but the wool is absolutely brilliant it always knits to pattern,is of fantastic quality and is reasonably priced

28 August 2023

Review of Yodel by InPost


Rated 2 out of 5 stars

Left outside wrong house

Left outside wrong house. Number 7

31 August 2023

Reply from Yodel by InPost

Hi there, I understand that your parcel was delivered to the wrong address. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Yodel by InPost

Review of The Knitting Network

Review of Evri

Review of Quiz

Review of TalkTalk


Rated 1 out of 5 stars

Where do I start

Where do I start. We tried to switch from talk talk to bt on the 23/12/21. Things have just gone from bad to worse. Talk talk cancelled the disconnection of their service subsequently we were unaware that we were still connected to talk talk and also our chosen supplier bt.
We only discovered this when we recieved a monthly phone bill.
So far I have spent in total 8 hours trying to sort this out. Just when I think it's been sorted out they miss hear and think we want stay with them. So they cancel the cancellation.
I would never recommend this company to anyone.

28 January 2022
Unprompted review

Reply from TalkTalk

Sorry to hear this Aileen, I understand how frustrating this must be. If you contact our contracts team on - 03451720046, or through live chat: https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529 , they can get this looked into and corrected for you.

Amii - TalkTalk

Review of Thorntons


Rated 1 out of 5 stars

I am absolutely 💯 % digested at the…

I am absolutely 💯 % digested at the customer service I recieved when I contacted them with regards to a complaint that I made. I feel that I got the brush off.

24 January 2022
Unprompted review

Reply from Thorntons

Dear Aileen,
I am sorry to hear that you have been disappointed on this occasion and can advise that your complaint has been escalated and you should now have a reply from the Manager.
Kind Regards,
Karen @ Thorntons

Review of Sarabec Ltd


Rated 5 out of 5 stars

Very helpful

Very helpful, friendly,patient and understanding.
They took time with me and listened to me as I explained my husbands needs then they suggested what was needed.

5 January 2022

Reply from Sarabec Ltd

Thanks for such a brilliant review, Regards the Sarabec Team.

Review of Viewsbank

Review of The Knitting Network

Review of Shell Energy for Home Customers


Rated 1 out of 5 stars

I had to contact first utility a for a …

I had to contact first utility a for a second time recently and my initial feeling with regards to their customer service has not improved. They don't seem at all interested in anything I tried to say perhaps it's because I won't be a customer. Whatever the reasons I will not be recommending them to anyone.

4 September 2017
Unprompted review

Reply from Shell Energy for Home Customers

I'm very sorry to read this, Aileen. That's not the service level we aim to be providing. Please drop me an email at trustpilot@first-utility.com with your full name, email address and postal address if there's anything I can help. ^Julia

Review of Shell Energy for Home Customers


Rated 1 out of 5 stars

Having only just moved into my new home …

Having only just moved into my new home I was :
1) disappointed to learn that I would be charged approximately 50p a day standing charge when the property was empty from the date I signed the tenancy 8/8/17 till the 14/8/17.
2) with the attitude of the customer service rep who I spoke too, to be honest he helped me stick with my decision to switch to EDF.

21 August 2017
Unprompted review