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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, often describing them as cheap, not fit for purpose, and completely different from what was advertised. People frequently reported issues with orders, including items never arriving or receiving incorrect products. The quality of the items was a major concern, with many feeling there was a significant discrepancy between the advertising and the actual product. Reviewers also struggled to obtain refunds, often being offered only partial amounts or no refund at all, and found it nearly impossible to contact the company due to a lack of accessible phone numbers or unresponsive email addresses.

What people talk about most

Product

Clients share negative opinions on product, with many reviewers reporting that the items received were not as... See more

Order

Users describe negative interactions with order, with many reporting that items they ordered and paid for,... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting difficulties in... See more

Quality

Customers expressed significant dissatisfaction with product quality, frequently reporting that items were... See more

Customer communications

Reviewers consistently express frustration with the inability to contact the company, citing issues such as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If you are dumb enough to buy anything off social media sites, then you were asking to be scammed! They sell you these cheap products as made in Vietnam or India, telling you that it's the latest gadg... See more

Rated 1 out of 5 stars

This company are 100% SCAMMERS… THE PRODUCT WAS SUPPOSED TO BE A SET OF PREMIUM DENTURES. Advert said: "no glue required, installs in one second Perfect Smile Dentures". this product would be rejec... See more

Rated 1 out of 5 stars

Wouldn’t even give this Company a 1 Star. Purchased a set of Premium dentures, the advert said: “No glue required, installs in one second, PERFECT SMILE DENTURES”. This product is not fit for p... See more

Rated 1 out of 5 stars

Tuvilo.com electrical cutter pliers TESTER ??? lies lies lies THESE ARE NOT USED BY ALL GERMAN ELECTRICIANS lies lies scam scam on YouTube £33 Are you Mad ! these are a few pounds dollars euros on Al... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Saw the camera at Youtube ads

Saw the camera at Youtube ads, then orderred the no wifi camera, it's delivery after 2 weeks but unable to connect in US wifi with 5G, this camera only supported 2.4G and contact customer service several times and never get response, it is a scam product, don't buy!! waste now.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a functional gas powered model…

Ordered a functional gas powered model v8 engine, paid 80 bucks. 6 weeks later i contacted customer service asking where it was, they responded it had been delivered and signed for. I replied with no and i wanted proof of signature. Two days later a plastic battery operated model v8 with leds for spark plugs. Definitely not what was advertised.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Last time I will be robbed by these…

Last time I will be robbed by these kind of scams. Claimed no monthly charges involved now cameras have arrived I find the charges are close to $50 a month. 🤦‍♀️stupid me trusting these Chinese companies who prey on westerners stupidity 🤦‍♀️

30 May 2026
Unprompted review
Rated 1 out of 5 stars

Fake product

Fake product !

I ordered 2 CCTV cameras from Tuvilo (Order TUV37395). Both products were faulty and not working as advertised. Despite multiple emails and evidence provided, the company kept delaying the issue and repeatedly pressured me to accept only a partial refund instead of following proper UK consumer refund laws. Very disappointing customer service and unresolved issue. Buyers should be careful before purchasing.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

worst buy ever don't trust these people…

worst buy ever don't trust these people I ordered got sent back they did give refund I ordered the teeth again wish I didn't got 2 plastic stripstwo put in front no dentures false advertisment don't believe anything they say we should all get together and file class actionl I will try to contact all who had bad experience with them lets start petition to get them out of business and stop scamming people iwilldo more investigation eerite the papers put out press release towarn every one then maybe we can win contact or be on the lookout for my email all who have been scammed and or not refunded all therte money back lets stiock togethere against them my company is Jugo vision media LLC and we will do all we can to spread the word stay tuned more to come!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

For once

For once, I ordered this crap of a CCTV camera from tuvilo without reading the review..and I paid £29 for the item that NEVER arrived...why do people like this cxxxxt still exist?? Keep away from this scummy,, scammy low people like Tuvilo

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Thank you for the reviews & advice.

Thank you so much for everyone that left reviews about this company. I now check every company I’m interested in buying from on Trust Pilot. These reviews have saved a lot of money over the years.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

TUVILO review

TUVILO review. Phew! Nearly bought a camera from this advertiser but checked Trustpilot first. Glad I did and am very grateful to everyone involved. Credit to you all. Thank you.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Tuvilo.com should have received "0" ⭐

Tuvilo.com received "1" ⭐ because there's no option for "0". This is 💯% scamming. The cameras I ordered and paid for, are totally not the cheap ones I received more than 3 weeks later. Tuvilo should be banned from all social media for false advertising. They are also still trying to get my credit card information on the premise that it is only used "verification" and will not be charged. One charging cable sent to me doesn't even work. Both cameras can't connect, so I can't even use them. I was scammed with cheap imitation of what was actually marketed. I will never buy anything from Tuvilo.com again, and will never recommend them.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

My camera eventually connected after a…

My camera eventually connected after a lot o effort. It is only then that is is showing a subscription service, when the advert said no fees for life. Of course the camera won't switch on with a cloud subscription. Looking at the reviews about refunds I guess I've lost money again. Don't buy it.

The cube now won't connect at all and their email box is permanently full. I will be warning people against this cube every time an advert appears. I suggest others do the same.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

i ordered two cameras, no WIFI required

i ordered two security cameras that don't require WIFI; i got two cameras that requires WIFI, and they feel and look like they are cheap copycats of the ones they have on their commercial. I emailed them about a return; they never replied. now i know why this company has such poor reviews. don't buy from them

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I never received my cameras a total of…

I never received my cameras a total of three,I tryed emailing tuvilo but there is no such email address for this company,I lost 60.00 thinking it was legitimate because YouTube was backing them by putting them out on there commercials,I would never order anything thing from them again,I’am just wondering how much YouTube earned from the scam they have on there platforms they have two different websites that are selling the same thing I got ripped off,I would never order anything off of YouTube.they will take your money dont order from tuvilo,or lose your money.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. Even after charging bit extra for safe delivery, the order was never delivered. I have sent them several emails but they simply reply in foreign language, looks like Chinese. They won’t respond in English and won’t do anything about the problem. I also found this Salmon product is being sold for less than half the price of what they charged me, from other places, after checking on google.
It seems this is a scamming company.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Bought 2 cameras that don't work

Bought 2 cameras that don't work
Can't get in contact with the company
No return product address
Absolut scam
What a load of junk this company should be banned from advertising
If any one from this company does bother to read this please get in touch with me
But I'm not going to hold my breath

11 April 2026
Unprompted review

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