Planetofsweets Reviews 

482
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Dear Planet of Sweets Team, I recently visited your candy store, and I wanted to share my feedback. Overall, I had a positive experience! Your store has a fantastic selection of candies that I lo... See more

Rated 5 out of 5 stars

I've ordered from planetofsweets.co.uk for a first time and cannot describe how satisfied I'm! Sweets are fresh and delicious taste took me back to my childhood memories. Delivery was eye blink fast.... See more

Rated 5 out of 5 stars

Excellent! I have ordered twice from Planet of Sweets and my second order arrived this week. Absolutely top quality service for both of my orders. Very fast order processing and products are packed... See more

Rated 5 out of 5 stars

A large assortment. Convenient order form. Fast delivery. A nice gift for orders over 1 kg - Tula gingerbread. Good quality. Fresh candies, waffles and gingerbreads. Our only wish is to add zefir and... See more

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4.8

Excellent

TrustScore 5 out of 5

482 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(482)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable service and beautifully packed orders

I’ve ordered from Planet of Sweets several times and they have never let me down. The sweets always arrive on time, very well packed, and in perfect condition. The service is reliable and the communication is great throughout. A really good experience every time — I’ll definitely continue ordering from them. Thank you very much!

21 April 2025
Rated 5 out of 5 stars

Excellent

Excellent! I have ordered twice from Planet of Sweets and my second order arrived this week. Absolutely top quality service for both of my orders. Very fast order processing and products are packed very well. Also, the chocolates are excellent - they taste very good and fresh. I 100% recommend Planet of Sweets.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Because some sweets are liquid.

I have been trying to find Georgian Lemonade (vanilla/cream) flavour everywhere. The brand on this site is excellent and the bottles were delivered really well packaged.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

It must second time ordering and I'm very happy with this order. All sweets are fresh and they are the ones I tried before, so me favourite taste anyway, no complaints here🙂
Very surprised this time with Alyonka bar chocolates added as gift that I didn't expect.
Thank you so much for great service!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

nothing wrong

1 August 2025
Planetofsweets logo

Reply from Planetofsweets

Thank you for your feedback!
Please, could you provide more information what the rate is 1 star if nothing wrong?
Thank you!

Rated 4 out of 5 stars

A good company with the great choice of products

After ordering a few times I know which sweets and chocolates are my favourite ones. So, I was completely satisfied with the taste of everything I received. The only reason I gave 4 stars instead of 5 is that in my second order in row there was a mistake. This time I noticed that I got just a half of weight of one of the chocolates. But, support service in this company works brilliant. They were replying on my emails promptly giving me the options of resolving the issue. And in a couple of days I got missing chocolates with additional chocolate bar for the inconvenience. I liked the new line of jelly sweets, called Neo botanica and would recommend them to the jelly sweets lovers. And obviously I would recommend the company as it offers a wide range of products and sorts out the issues if anything happened with the order.

28 June 2025

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