The boxes of chocolates arrived really promptly and were totally and utterly delicious. Have ordered from Marimba before and they are absolutely wonderful. Will not hesitate to order from them again.... See more
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Review summary
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Reviews shaping this summary
Very quick delivery (APC overnight). I got a range of slabs and a small selector. The banana caramel was one of the most delicious chocs I've ever had! Also, big fans of all of the slabs, particularly... See more
Company replied
Courier delivered to the wrong location, but Marimba were completely on top of it. Prompt and polite communication to let me know what was happening and I was united with my chocolate within 24 hour... See more
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Discovered the shop while on holiday (lovely, friendly service) and was so happy to find that I could order online as well as the chocolates themselves are delicious and it's good to be able to suppor... See more
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Company details
- #3 of 36 best companies in Chocolate shop
- #2 of 23 best companies in Chocolate Artisan
- #2 of 2 best companies in Chocolate Cafe
- #2 of 11 best companies in Chocolate Factory
Written by the company
Marimba World Chocolate is a family-owned business devoted to hand-making amazing chocolate.
Contact info
134 South Street, CM23 3BQ, Bishop's Stortford, United Kingdom
- 01279 714527
- sales@marimbaworld.com
- marimbaworld.com
4.9
Excellent
520 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great tea and posted out promptly.
20 June 2026
Totally delicious
The boxes of chocolates arrived really promptly and were totally and utterly delicious. Have ordered from Marimba before and they are absolutely wonderful. Will not hesitate to order from them again.
9 June 2026
Reply from Marimba World Chocolate
Thank you for the review. We are delighted that you enjoyed the chocolate.
I am assuming this was the tea I…
I am assuming this was the tea I ordered. Very pleased with the tea and postage
2 June 2026
Reply from Marimba World Chocolate
Thank you for the review. We are happy to hear that you enjoyed the Teasup tea.
Reply from Marimba World Chocolate
Thank you for the review. We are glad that you enjoy our Hot Chocolate Melts.
yummy chocolate flakes make the best hot chocolate
These yummy chocolate flakes make the best hot chocolate in the world. Always arrive quickly and well packaged.
18 May 2026
Reply from Marimba World Chocolate
Thank you for taking the time to write us a review. We are delighted that you enjoy our Hot Chocolate Melts.
High praise from up North!
I love the dark drinking chocolate. Was introduced to it years ago and have been a fan ever since. My youngest granddaughter loves to ask me 'what's your favourite drink Grandma?' but before I can answer she does so for me with a giggle 'HOT CHOCOLATE!'. Nothing compares to the rich flavour, not too sweet. The emphasis is on the taste of chocolate, not sugar. A triumph. Now saving up for a velvetiser. Deli at no. 85 (Skelton, North Yorkshire) sells Marimba drinking chocolate and is a regular haunt of our little group of ladies who lunch. We all rate Marimba goodies and drinking chocolate and spread the word given the opportunity. Thank you lovely chocolatey people from a Yorkshire lass (not given to over effusiveness up North as a rule).
Sue x🌈
10 June 2026
Reply from Marimba World Chocolate
Thank you for such a lovely review - this made our day! We are delighted to hear that you enjoy our Hot Chocolate Melts so much.
Fast delivery
Fast delivery!
Absolutley loooooove your ruby hot choc.
Tried others but none compare!!!
1 June 2026
Reply from Marimba World Chocolate
Thank you so much for your review. We are delighted to hear the you enjoy our Ruby Hot Chocolate Melt so much.
Reply from Marimba World Chocolate
Thank you for the review. We are delighted that you enjoyed the Hot Chocolate Melts!
Quick and efficient dealings with…
Quick and efficient dealings with company. I love the tea!!!!!
26 May 2026
Reply from Marimba World Chocolate
Thank you very much for the review. We are delighted to hear that you enjoy our Teasup tea!
Delicious chocs, delivered speedily
Very quick delivery (APC overnight). I got a range of slabs and a small selector. The banana caramel was one of the most delicious chocs I've ever had! Also, big fans of all of the slabs, particularly the mint choc chip. Highly recommend.
11 May 2026
Reply from Marimba World Chocolate
Thank you so much for the review. We are delighted that you enjoyed the chocolate so much, and we agree- the banana caramel is a firm favourite of ours too!
These were brought as a gift and were…
These were brought as a gift and were very well received. Absolutely delicious and quick delivery too.
10 May 2026
Reply from Marimba World Chocolate
Thank you for the review. We are delighted to hear that the chocolate was well received.
The chocolate was delivered quickly.
27 April 2026
Unprompted review
You get what you pay for
Tried the raspberry and cocunut and of course I had to try the black forest buttons .
Quality chocolate
17 April 2026
Reply from Marimba World Chocolate
Thank you for your review. We are glad that you enjoyed our Giant Chocolate Buttons.
Reply from Marimba World Chocolate
Thank you for taking the time to leave us a review.
Wonderful product.Prompt delivery
28 April 2026
Reply from Marimba World Chocolate
Thanks for the review. We are glad that you were happy with your order.
Discovery of new chocolate …
Discovered this chocolate at Jimmys Farm
So impressed ordered £20 worth, obviously to share 😁
Delicious
30 April 2026
Reply from Marimba World Chocolate
Thank you so much for taking the time to leave us a review. We are delighted that you enjoy the chocolate.
Order arrived within 2 days
Order arrived within 2 days, very quick service, thank you.
I tried the chocolate immediately and was delighted with the taste, it was heavenly.
19 April 2026
Reply from Marimba World Chocolate
Thank you so much for the review. We are delighted that you enjoyed the Hot Chocolate Melts!
Very prompt service
Very prompt service. Was delivered the next day but my friend was out.
(I thought it would be 2 or 3 days) lol
Reorganising another day with the courier was very simple.
Will definitely order more chocolates again. Thank you.
22 April 2026
Reply from Marimba World Chocolate
Thank you so much fore the review. We are pleased that you were happy with the order and that you found dealing with the courier simple.
Great chocolate. Extremely poor delivery courier
The products are great the chocolates are beautifully made. The hot chocolate just right not overly sweet. What let the whole experience down is the courier you use. Notification received it was out for delivery 3 days in a row. Finally delivered on day 3 no communication received from courier company. A very poor service from them lets you down significantly
5 April 2026
Reply from Marimba World Chocolate
Thank you so much for your order and your review. We are disheartened to hear of your experience with APC, our chosen courier. Over the years we have used a number of different courier companies and we have found APC to be the most consistently reliable, though obviously there are occasionally issues with their service. We will raise the issue of your delivery with them directly to try and ascertain what exactly went wrong and how it can be avoided in the future.
We are pleased to hear that you enjoy the chocolate and would like to apologise that the courier let us down on this occasion.
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