Honestly the product is awesome, I wish you guys had a once off option for people like me who dont use your product on a daily biases. I only wanted to edit one thing. and i know i wont be using t... See more
Company replied
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Review summary
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Reviews shaping this summary
5 stars for the customer Service. The agent was calm and direct when handling my concern. Laid down the policy etc. I tried this under trial period for a project. Sadly, they did not meet my expec... See more
Company replied
On April 28th I subscribed without realizing it, which I regret. Your colleague patiently and comprehensively helped me cancel my subscription and submit a refund form. Please cancel my subscriptio... See more
Company replied
Very kind assistant. At my request, he canceled the payment for my current subscription, which was rejected due to insufficient funds on the payment method. He also canceled my subscription, as I hadn... See more
Company replied
Company details
About PDFAid
Written by the company
📑Meet PDFAid, your easy-to-use, all-in-one PDF solution
From basic edits and annotations to adding e-signatures or watermarks, convert files between PDF and popular formats (Word, Excel, JPG, and more) effortlessly, and reduce large PDFs to shareable sizes without losing quality📚
We’re all about helping you get the job done quickly while keeping your documents secure 🔒
☑️ Just open PDFAid and get it.
Need help? Our support team is available 24/7 and happy to assist.
Feel free to reach out at
+1 (888) 857-5569 or
support@pdfaid.com – we’re here for you whenever you need us 📧🤝
📞 Need assistance?
Written by the company
- We’re just one message away!
- Contact us at support@pdfaid.com or 1 (888) 857-5569.
Contact info
United States
- (888) 857-5569
- support@pdfaid.com
- pdfaid.com
📄 Clean, simple, and fast PDF editing
4.2
Great
11k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response.
26 June 2026
Reply from PDFAid
Hello Natt,
Thank you for your feedback! We're glad to hear our team was able to assist you promptly. It’s great to know the experience felt smooth and straightforward, and we truly appreciate you taking a moment to share your kind words with us.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Quick and extremely helpful
Quick to answer, quick to listen and provide answers and resolved my issue in a very human way. Managed to receive my refund back which is really something that I needed and did not count with.
25 June 2026
Reply from PDFAid
Hello Rodrigo,
Thank you for your feedback! We're glad our team could help you get the answers you needed and handle your request with care. It means a lot to know the experience felt supportive and human, especially when timing mattered to you.
Best,
Sophie, PDFAid Support
+44 808 501 2541 support@pdfaid.com
I've asked for an immediate support and…
I've asked for an immediate support and I've received a fast reply! Thanks
25 June 2026
Reply from PDFAid
Hello Armando,
Thank you for your feedback! We’re delighted to hear our team was able to respond quickly when you needed support. It’s great to know the experience felt smooth and helpful, and we truly appreciate you taking the time to share it.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Got money back very fast
Didnt know i was subscribed and saw that money was taken from my paypal so i talked to an agent who very quick helped me get my money back.
25 June 2026
Reply from PDFAid
Hello,
Thank you for your feedback! We’re glad our agent could assist quickly and help resolve your PayPal subscription concern. It’s great to know the process felt smooth, and we appreciate you sharing your experience with our service.
Best,
Sophie, PDFAid Support
+44 808 501 2541 support@pdfaid.com
Reply from PDFAid
Hello,
Thank you for your feedback! We're glad to hear our service delivered a quick and helpful response. Your kind words mean a lot to our team, and we're happy the support experience met your expectations. We appreciate you taking a moment to share this with us.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I was really pleased with the…
I was really pleased with the counselor's friendliness and the quick handling of the matter.
25 June 2026
Reply from PDFAid
Hello,
Thank you for your feedback! We’re glad to hear you had a smooth experience and that our team made the process feel clear, helpful, and efficient. Your kind words mean a lot and motivate us to keep providing friendly, timely support.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Customer service was really valuable…
Customer service was really valuable with my concerns and was able to help with my needs.
25 June 2026
Reply from PDFAid
Hello,
Thank you for reaching out to PDFAid!
Thank you for your kind words. We’re very glad to hear that our customer service team was able to address your concerns and help with your needs. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
If you have any additional questions or need further assistance, please don't hesitate to reach out. We're happy to help!
Best regards,
PDFAid Support Team
Reply from PDFAid
สวัสดี May,
ขอบคุณสำหรับความคิดเห็นของคุณ! เรายินดีที่ได้ช่วยดูแลคำขอเกี่ยวกับการสมัครสมาชิกของคุณ และดีใจที่ประสบการณ์ครั้งนี้เป็นไปอย่างราบรื่นสำหรับคุณ
ด้วยความนับถือ,
Sophie, ฝ่ายสนับสนุน PDFAid
support@pdfaid.com หรือ +1 888 857 5569
Helpful text from representative
The person who responded was able to explain the situation and I was satisfied that I understood the process. I may use the service again sometime.
25 June 2026
Reply from PDFAid
Hello Linda,
Thank you for your feedback! We’re glad our representative could explain the process clearly and help you feel comfortable with the service. We truly appreciate your kind words and would be happy to assist you again anytime.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello,
Thank you for your feedback! We understand that a charge you do not recognize can be concerning, especially when you believe the payment method was not used by you. Our pricing and subscription terms are shown clearly during sign-up, and our support team can help review what happened. Please contact us using the details below and share your order reference so our experts can assist you.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Fast response and service
25 June 2026
Reply from PDFAid
Hello Tal,
Thank you for your feedback! We're glad to hear our service was quick and helpful for you. It’s great to know the team could provide the support you needed, and we truly appreciate you choosing us for your PDF task.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello,
Thank you for your feedback! We're glad our team could provide quick, efficient help with your subscription question. It’s great to know the support felt smooth and timely, and your kind words mean a lot to everyone behind our service.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello,
Thank you for your feedback! We’re glad to hear our service felt simple to use and that the assistant was responsive when you needed help. We appreciate you choosing us and hope your next experience is just as smooth.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello Francesca,
Thank you for your feedback! We're glad our chat team could be there when you needed help and that your experience with our service was smooth. Your kind words mean a lot to us, and we appreciate you choosing our service.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello Gabriel,
Thank you for your feedback! We’re glad our service helped you get things done quickly and smoothly. It’s great to know the experience felt efficient and useful, and your kind words mean a lot to our team.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Complete scam
Complete scam, they let you edit for hours, then hit you with a paywall on download, very shady. I recommend iLovePDF, they do the same service for free
25 June 2026
Unprompted review
Reply from PDFAid
Hello Saleh,
Thank you for your feedback! We understand it is frustrating to spend time working on a document and then find that saving the finished file requires a paid option. Our pricing and plan details are shown before purchase, and we’re happy to clarify how access works. This is not the impression we want our service to leave. Please contact our support team, and our experts will gladly assist you with your situation.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
I was very satisfied with the fast and…
I was very satisfied with the fast and accurate support I received. The representative was kind, professional, and answered all of my questions clearly. I was truly impressed by the excellent customer service. Thank you so much for your help!
25 June 2026
Reply from PDFAid
Hello,
Thank you for your feedback! We're happy to hear our service was quick, clear, and helpful. It means a lot that the representative's courteous approach and expertise made your experience so positive. We truly appreciate you choosing us!
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Hello,
Thank you for your feedback! We're glad to hear you had a positive experience with our service. Your support means a lot to our team, and we’re happy we could provide the assistance you were looking for.
Best,
Sophie, PDFAid Support
support@pdfaid.com or +1 888 857 5569
Reply from PDFAid
Bonjour Serdal,
Merci pour votre retour ! Nous comprenons que votre expérience avec notre service vous ait laissé une très mauvaise impression. Nos tarifs et conditions d’abonnement sont affichés lors de l’inscription, et nous pouvons vous aider à les vérifier. Contactez notre équipe support aux coordonnées ci-dessous, nos experts vous accompagneront pour clarifier la situation.
Cordialement,
Sophie, assistance PDFAid
support@pdfaid.com ou +44 808 501 2541
Reply from PDFAid
Hello,
Thank you for reaching out to PDFAid!
We’re glad to hear that the assistant helped resolve your issue. Thank you for the update.
If anything else comes up, please send us the details.
If you have any additional questions or need further assistance, please don't hesitate to reach out. We're happy to help!
Best regards,
PDFAid Support Team
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