Very nice experience during the ISTA installation process which was done remotely by one of their experts. The process was a total success and was finalized yesterday with the ICOM Next firmware updat... See more
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Diag Tools offers a comprehensive range of automotive diagnostic tools and software, meticulously designed to cater to a variety of car brands. From diagnostics to maintenance, our solutions ensure peak performance for your vehicle. Join countless satisfied customers who rely on us for top-quality automotive solutions. Trust our expertise – your car deserves the best.
Contact info
14 Grove Road, E85 3CP, London, United Kingdom
- +44 7729 555830
- contact@diag-tools.com
- diag-tools.com
No history of asking for reviews
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Replied to 40% of negative reviews
Typically replies within 24 hours
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I received the cable
I received the cable, past when the person who was helping said I would receive it. I feel this company needs to provide clearer details on how long shipping takes and not say 2 days when it took close to 20 days. I am satisfied otherwise.
Downloaded BMW Tools with NCS Expert…
Downloaded BMW Tools with NCS Expert and had Diag Tools remote in and install on my laptop. They gave me the interface to allow the remote work and I communicated with the technician on What’s App to answer his questions for the setup. It took a while but it was worth my time trying to load everything correctly. The remote work was a free service and it was done well after normal working hours. Connected to my 2006 E90 and everything works well. Only issue is everything is in German on NSC Expert, butt AI can guide me through it fine.
I couldn’t get the software to start
I couldn’t get the software to start. He answered fast, and remotely fixed it thru Ultraviewer. He fixed the problem in 10 minutes. Nothing to complain about🙌🏻 Again thank you so much guys!
Thank you for the ISTA/ESYS installation
fast and easy
This is a legit company with excellent…
This is a legit company with excellent customer service! I highly recommend!
Would not have been able to do it…
Would not have been able to do it without their help.
Excellent Service and Support
I recently purchased a service from them. They helped me remotely install the software, and voila, it works great.
Satisfied 100%
just unbelievable service at every…
just unbelievable service at every request
Excellent Diagnostic Setup & Professional Service
I had a great experience purchasing diagnostic tools for my workshop. Xentry, ISTA, and ODIS were all installed perfectly and worked straight out of the box without any issues. The setup was smooth, everything was properly configured, and the support throughout the process was excellent.
The ENET cable was also shipped quickly and works flawlessly. Communication was professional, reliable, and very helpful from start to finish.
Everything is working exactly as promised — highly recommended for anyone looking for professional diagnostic solutions for their workshop. Will definitely use again!
Excellent Service and Support for Audi Diagnostic Scanner
I recently bought a diagnostic scanner for my Audi from Diag Tools and had a great experience from start to finish. They installed all the software for me, tested the cable, and made sure everything was working properly before delivery. Setup was smooth and hassle-free, and their support was excellent throughout the process. Very knowledgeable, professional, and helpful team. Highly recommend Diag Tools to anyone looking for reliable diagnostic equipment and great customer service.

Reply from Diag Tools
Paid for PSDZDATA + E-sys
Paid for PSDZDATA, ISTA+, and E-SYS, but E-SYS was not functioning correctly. Support did not provide a working solution. Currently waiting for a proper resolution/refund. Disappointing experience so far.

Reply from Diag Tools

Reply from Diag Tools
Got ista,esys and a lot of remote help…
Got ista,esys and a lot of remote help almost instantly on whatsapp.
I recommend using them, super folks.
Great service and communication
Quick and easy to work with. Once purchased they were able to log in and load all programs!Will use again in the future for different platforms/diagnostic equipment
Flawless setup for my Supra – Techstream and ISTA Supra working perfectly!
I recently used Diag Tools to get Techstream and ISTA installed for my Supra, and I couldn't be happier with the service. Dealing with the software requirements for the A90/A91 can be a headache, but they handled the entire installation professionally and quickly. Everything is up and running exactly as it should be. If you need reliable diagnostic software and a hassle-free install, I highly recommend them!
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