dogado Reviews 3,619

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

The technical support staff are patient and respond very quickly; communication is smooth, and she is able to communicate with me in English, that is really nice.

Rated 5 out of 5 stars

The website on biocommunication research was really outdated. No hope for an update, because of old tools and construction pathways. DOGADO Support (Andre Reinhardt) updated in very short time excelle... See more

Rated 5 out of 5 stars

Fast resolution of my request. Anna and Lukas were able to release my domain names to speed up the transfer. Although it's German company english customers don't need to worry - support is happy to he... See more

Rated 5 out of 5 stars

A very kind and caring company who respond immediately to any problems. WhizzKids United has been a grateful beneficiary of their support for over 10 years.

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Internet Provider

Written by the company

Dein Web-Projekt. Wir an deiner Seite. Mehr als Hosting: Echter Service und Tools für Domains, Websites, Digitales Büro und Online Werbung. Unser Service-Versprechen macht uns einzigartig.❤️ Mit „Echter Service” stehen wir als verlässlicher Partner an deiner Seite. 👏🏼

Echte Beratung von echten Menschen

Written by the company

ISO-zertifizierte Webhosting-Plattform

Deutsche Sicherheits- und Datenschutz-Standards

Deutsche Sicherheits- und Datenschutz-Standards
Mehrfach ausgezeichnet

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

quick response

The technical support staff are patient and respond very quickly; communication is smooth, and she is able to communicate with me in English, that is really nice.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Unable to send proper bill

Due to constant incorrect Bills, I cancelled both my Domain and Hosting with Dogado in 2025. Now I am getting payment reminders for Services that I no longer use.

To be fair to Dogado, they have replied to me quickly and resolved the billing issue.

2 March 2026
Unprompted review
dogado logo

Reply from dogado

Hi Christoph

Thank you for your review and for speaking so openly about your experience.

You are absolutely right to raise this concern. Due to an error in the original cancellation confirmation, an incorrect contract end date was communicated. As a result, an invoice and subsequent payment reminders were issued incorrectly. We sincerely apologize for this mistake.

We have now fully reviewed the matter, canceled the invoice in question, and corrected/deleted the affected service. There are, of course, no outstanding charges for you.

We also regret that you felt leaving a public review was the only way to receive a response. This does not reflect our service standards. Your feedback helps us continue to improve our internal processes.

In addition to posting a public review, you are always welcome to contact our complaints management team directly at cm@dogado.de. We will ensure your concern is handled promptly and personally.

Thank you again for bringing this to our attention.

kind regards
David Saretzki

Rated 5 out of 5 stars

Highly Professional, Friendly, and Efficient Assistance

I recently had an intensive support case involving Dogado’s hosting services along with external registrars, SSL certificates, and DNS records. Throughout the process, the support representative I spoke with was exceptionally helpful, patient, and friendly. Despite the technical complexity, he guided me clearly and efficiently until everything was resolved. It’s rare to find such professional and attentive assistance—Dogado truly stands out for their customer support quality. Highly recommended!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Great Value!

After a poor experience with a previous hosting provider where I was for 10+ years, I switched to Dogado! The migration process was smooth, thanks to their outstanding support team who did the transfer of my emails/inboxes (~50). Additionally, they provided useful tips for moving my 10+ WordPress websites, and even helped fix a few minor issues along the way. On top of all that, the price is significantly lower than what I was paying before. I’m genuinely impressed with the service and highly recommend Dogado for anyone looking for a reliable and customer-friendly hosting provider.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Expertise and Support!!

The website on biocommunication research was really outdated. No hope for an update, because of old tools and construction pathways. DOGADO Support (Andre Reinhardt) updated in very short time excellently. We are Very Very Happy, because we did not expect a solution. Excellent expertise here. We can really recommend this!!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Domain transfer

Fast resolution of my request. Anna and Lukas were able to release my domain names to speed up the transfer. Although it's German company english customers don't need to worry - support is happy to help in english if necessary.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, super quick response and resolution,can absolutely recommend, also suitable for non-techies.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

Email server unusable due to many emails being filted due to phishing concerns

I really tried, but this host has some serious Email issues. Do not use their Email server. They filter out so many emails pretending they are phishing emails. This emails DO NOT end up in you spam and are just in quarantine until you kindly ask them to release them. However you can only ask if you know that an email you are awaiting is blocked. The support will tell you to enter the domain in the white pages and this should be possible however the white pages are just programmed to accept emails not domains... Overall very frustrating for a company to not receive emails from even their bank.

15 July 2024
Unprompted review
dogado logo

Reply from dogado

Hello Hans,

thank you for your feedback. We are sorry for the inconvenience caused by our email filtering. Our aim is to ensure a high level of security, as there are a lot of phishing emails in circulation, especially in relation to banking sites. However, we understand that this can lead to individual problems. We are therefore constantly working to improve the detection of our filters. After you contacted our support team, the problem with the delivery of your bank emails was also resolved.

You have since revoked the contract. I therefore wish you all the best for the future.

Kind regards
Stefan Jagst

Rated 5 out of 5 stars

Thank you for the fast and competent service!!!

Thank you for the fast and competent service. I called and within minutes I was contected with a super consultant... friendly, helpful and competent. I was wary but one call and I am a fan of dogado. It was a great choise to host our website .... Thanks for your help

26 February 2024
Unprompted review
Rated 5 out of 5 stars

super

kind and fast communication, technically skilled and on point

schnelle und nette Kommunikation, technisch versiert und treffsicher

1 February 2024
Unprompted review

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