IW

Iwona

Verenigd Koninkrijk

Reviews

Review over HelloFresh UK


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Missing ingredients

Missing ingredients, refunds not enough to cover missing ingredients, repeating recipes, short use by dates, quality of ingredients not great, protein portions too small

10 oktober 2025

Antwoord van HelloFresh UK

Dear Iwona,

Thank you so much for bringing this to our attention! 💚

We're sorry to hear about your experience using our service and we would love the opportunity to make it right.

Please contact our Customer Care team by following this link https://www.hellofresh.co.uk/contact-us or call us on 020 7138 9055. Our team provides round-the-clock support. We are more than happy to look into this and find a resolution.

Thank you for being our customer!

Kind regards,
Mickey
The HelloFresh Team