I would give no stars if I could
I would give no stars if I could! Never received my treadmill! Couldn’t get in touch with courier! Couldn’t get in touch with Deerrun! Eventually did - still awaiting refund after lots of delayed email responses!
UPDATE - Even when they responded to my review on here there were no contact details! This company is shockingly bad! Bb
Reply from DeerRun UK
We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how disappointing this must be. Please rest assured that we will do everything possible to help resolve the situation.
To move forward quickly and verify your order details, could you please provide:
1. Order Number
2. Email address used when the order was placed
I will immediately escalate your case to our After-Sales team. They will review the records and work with you to find a satisfactory solution as soon as possible.
Thank you for your patience and cooperation—we are committed to making this right.