Service at the store was very good
Both, service at the store in Munich and delivery were very good. Actually the woman at the store was very very helpful, she spent a long time with me helping me to decide, and even played with my child while I was busy. The only thing that didn't like me much was the time for delivery, the seller said it would be 2 weeks, but was nearly 4.
22 January 2026
Reply from SOFACOMPANY Deutschland
Dear customer,
Thank you for your positive feedback! We are happy to hear that you enjoyed your visit at our store in Munich. We apologize for the delivery delay, that is not up to our standard.
We wish you a great time with your ERNEST sofa!
Best,
Carole from SOFACOMPANY
