Pleased with the updates I received regarding delivery times etc. Most of your drivers either knock on the door or ring the bell, it would be great if they all did.
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Arrived on correct day, but as before, came earlier in the day than originally scheduled and with very little notice.
Kev is a credit to Evri! Paul before him also! It is rare to have such amazing couriers, rarer still to have had two regulars, and one follow the other. Often it’s very hit or miss on whether you have... See more
Company replied
I seem to be getting alot more of the information, as from saying we are expecting your parcel all the way to when I hear that it's out for Delivery . I am happy with this as I know all about... See more
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Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
United Kingdom
- https://www.evri.com/help-and-support/help-centre#/
- www.evri.com
Download the Evri app
4.1
Great
6M reviews
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Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Worst courier ever
Worst courier ever. Always late, always delivering to the wrong place.
24 June 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Diabolical
Diabolical. Item posted in England, 98 miles from my location. Received evri 13/06/2026 Today 24/06/2026 still waiting for delivery.
24 June 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Always a good service from Colin
11 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Awesome people delivery top notch
The experience was great because the company was welcoming and supportive. The training was well organized, informative, and helped me build confidence in my role. Everyone was approachable and willing to help when needed.
24 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
I don’t know which language Evri…
I don’t know which language Evri currier and management speak. As you closed your lane due to high level of compalaints.
Evri should take this seriously i just found 3 pacrela in the building ground floor where it clearly says don’t leave parcel here its Tennyson lodge Maidstone.
I have the photo this could be high and expensive products of some one. Does Evri give introduction to their cureir that you need delivere to home.
25 June 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Item ripped open and an item missing
21 June 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Good quality clothing at reasonable prices
Easy to order, delivered when stated and handed directly to my husband.
The clothes are off good quality as usual, although the trousers I ordered are fractionally long so I may take them back to a store.
The swimsuit was on offer but as it's the same as I wear regularly I knew it would fit.
23 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Well received
21 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Very plaesed
20 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Absolutely appalling company
Absolutely appalling company. Delivery date 21 June- nothing arrived. Then no updates and still no delivery Monday to Thursday.
Why are companies, this time M&S, using them??? Cost but no quality of service.
They should be out of business 😡😡😡😡😡
21 June 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Evri have become the new Royal Mail…
Evri have become the new Royal Mail joke of an absolute mess. Since OCTOBER when my regular delivery chap is off it is an utter shambles. And I mean beyond unreasonable. Parcels don’t get collected on time and notifications come so late in the day that they are now not coming you sit in ALL day waiting and parcels don’t get delivered on time. Days running it’s a sorry we can’t collect when I’ve PAID for it. Same with deliveries. It’s now so bad EVRI alone is reason enough these companies should be regulated. It’s that bad & has been going on for so many months I am writing to every single company I buy from who use evri to complain directly to them. Into the 10th month of this absolute farce and I’m sick of it. No doubt I will get the obligatory message back to this saying pls contact customer service. Who send an email with nice words and promises they DONT keep! Employ some delivery drivers! That’s your solution. Employ people who can actually deliver/collect parcels or stop calling yourself a delivery service!!!!!! 😡
25 June 2026
Unprompted review
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky
Parcel delivered on time given friendly…
Parcel delivered on time given friendly service thank you
24 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Delivery was as told,no problem.
23 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Delivered with care and great service…
Delivered with care and great service from the delivery driver. Always goes above and beyond.
24 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Fast delivery,item left safely very…
Fast delivery,item left safely very pleasant and helpful driver .
Great service
24 June 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
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