The transition from Creatopy to The Brief has been frustrating at best. This is a program that I use every day. For a week it was very glitchy and I was having a hard time getting anything done because I kept getting randomly logged out. Now that the transition is complete, I have had the worst part navigating the new program.

The Brief heavily advertises the AI features despite the fact that they don't even work well. It pushes it so heavily, the navigation of the site completely went downhill. The navigation in the brand folders is not user-friendly and almost hides the folders of designs that I've already made. Along with the templates that I created in Creatopy before the rebrand, I can't use them. When I tried to talk to support about it, all that they'd offer was an ai bot that just kept telling me everything was fine on their end, and then an hour later I finally talked to a real person that admitted it was something wrong on their end, but the problem has yet to be fixed.

Long story short: The AI feature is subpar at best, The navigation is completely frustrating to work out, the overall quality has gone down, and the only reason we are still using it is the multiple years worth of designs we have saved here.