Ordered chairs on line…not delivered and paid
Ordered chairs on line…. HB took money.. gave delivery date.. waited all day no delivery, after five phone calls told no stock…. They’ll refund, will take seven days… but told to reorder and pay again!!! Cannot complain to a person..lost work day, no decency of a call, have my money no chairs! VERY UNHAPPY
SEE RESPONSE…. No compensation they were out of stock! Not good enough
November 11, 2024
Unprompted review
Reply from Homebase
Hi Eaton,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. A member of the escalations team will be in touch with you directly to support further.
Thanks,
Team Homebase