Sideshow Reviews 

9,760
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,986 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent detail of the products, often describing them as works of art and perfect additions to their collections. Many people appreciate the outstanding customer service, noting the helpfulness of representatives and timely communication regarding orders. Reviewers frequently highlight the fast delivery and the meticulous packaging that ensures items arrive in perfect condition. However, some customers expressed dissatisfaction with long delays for pre-ordered items, which sometimes led to a negative experience. A few people also mentioned issues with separate shipments for items ordered together, resulting in multiple shipping costs and delivery days. Additionally, some reviewers were unhappy with unexpected import taxes when ordering to the UK and instances where the advertised product backdrop differed from what was received.

What people talk about most

Product

People report positive experiences with product quality, often describing items as museum-quality,... See more

Quality

Customers consistently report positive experiences with product quality, frequently describing items as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and timely... See more

Order

Users describe positive interactions with order, highlighting easy ordering processes, quick arrivals, and... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had several "if you dont jump on it now, theyre gone" momentarily lately...which is almost disappointing me out of the 1/6 hobby...but the wait list converted on the Battle damaged Vader. So it w... See more

Rated 5 out of 5 stars

Sideshow Collectibles is my number one place for getting 6th scale figures! Have been a customer for 10+ years and never had a problem! Their customer service is outstanding and their communication ab... See more

Rated 5 out of 5 stars

I love Sideshow products. Every piece is a work of art. Sometimes products get delayed and I understand that. I had just inquired as to a delayed delivery date for the much-anticipated Chewbacca with... See more

Rated 5 out of 5 stars

Versions of the Catspaw Enterprise have been released in the past, and somehow I've always missed out - so I was very happy to find this. They've done a fine job, and mine has zero defects. Very reaso... See more


Company details

  1. #25 of 44 best companies in Collectibles Store
  2. #1 of 2 best companies in Comic Book Store
  3. #1 of 2 best companies in Figurine Shop
  4. #1 of 2 best companies in Gallery
  5. #2 of 4 best companies in Model Shop

Written by the company

Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.

New Customers Save $25!

Written by the company

Visit https://side.show/trustpilot to claim your code!
New customers can score $25 OFF your in-stock purchase of $250 or more! Offer only while supplies last, and terms and conditions apply. Happy Collecting! Must visit the URL https://side.show/trustpilot to claim your code.

Satisfaction Guaranteed!

30 Day Return Policy

Our goal at Sideshow is to ensure that our collectors are 100% satisfied with every purchase. As such, all of our direct customers are covered by a 30 Day Exchange/Return window. This warranty starts the moment your purchase arrives on your doorstep.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(9,760)

3,051 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Love This!!!

This is my first Sideshow purchase. I am an avid Jurassic Park fan and will be purchasing other additional dioramas from Sideshow. This piece is such high quality and great attention to detail. I have no complaints at all. Really happy they have payment plans.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

In town you're the law, out here it's me.

I recently just received my Rambo collectible from Sideshow Collectibles. I'm very happy with my purchase. He's dressed in his camo jacket, blue jeans, and brown boot's. He comes with multiple accessories like his knife, duffel bag, hand cuffs etc. I truly recommend this very cool collectible. Thanks Sideshow Collectibles.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Keep up the amazing experiences

Really appreciate the installment plan for pre-order figures as well as the rewards system. Sideshow does a great job communicating delays, has a great customer service. Will continue to be a customer in the future.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Sideshow is a great company

Honestly I have never had a bad experience with sideshow. I have always received my items, they have always been packaged well, and I have never been disappointed with any item I have purchased throughout the years. Really great company.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I love Sideshow!

I love Sideshow! Been buying from them for years (unfortunately.... bc they have to much stuff i want). Customer service is the best i have ever encountered in any area of business. They get back to you quickly and have a solution in 24-48 hours. Great company.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best

Sideshow has done a tremendous job with Matt Murdoch. Looks identical to Charlie Cox and the suit is superb. Nice touch adding the helm with a broken horn!

I had ordered this when pre-order first became available and Sideshow kept me informed all along, added tracking details and updates throughout.

Highly recommended for all DD advocates.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great as always!

Great as always! Excellent selection, pricing, rewards and shipping. I've depended on Sideshow for years and they've never let me down!

July 10, 2026
Unprompted review
Rated 2 out of 5 stars

Did not advise the change of carriers…

Did not advise the change of carriers from UPS to FEDEX and the box with a $400+ figures was exposed to inclement weather like it was a $12 pack of socks from Amazon. I almost had a heart attack when I saw the box in front of the house.

July 3, 2026
Rated 4 out of 5 stars

Vi package arrival

Ability to paying in incriminates was extremely helpful and the package arrived in quick time and with no damage whatsoever, only issue was in shipping payment as part of the main payment I then had to pay a second shipping fee.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

The figure was amazing I loved it and…

The figure was amazing I loved it and it’s my first Star Wars figure and it was worth the money and the wait. good thing they have payment plans that helped me out and will totally order more figures especially guardians of the galaxy vol 3. PLZ MAKE MORE OF THE STAR LORD VOL 3.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Fantastic Company, that stands by there products. If something comes in damaged they either give you a discount, replacement, or full cash return. Shop with out Question! A+++

July 3, 2026
Rated 5 out of 5 stars

Sideshow is amazing

Sideshow is amazing, the items they have for sale, the workmanship, and the payment plans all go into making this company the only one I buy statues or replicas from.

July 3, 2026
Rated 4 out of 5 stars

Good customer service

When they have a problem or to find out more details about your order, their customer service will generally answer back within 48hrs. And their LIVE chat can be helpful too. The wait times for the finished 6th scale can take a long time though! Like a full year at least.

February 26, 2026

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