TopStack Resume Reviews 2,521

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to understand individual needs, often exceeding expectations in crafting career documents. The service provided is frequently highlighted as excellent, with many appreciating the efficiency, quick turnaround times, and the high quality of the resumes and cover letters produced. Reviewers often note the timely responses and the smooth user experience, which made the process of updating their career documents straightforward and stress-free. However, some customers also noted dissatisfaction with the service, citing issues with the quality of the initial drafts, requiring multiple edits, and a lack of detail in incorporating their skills. A few other people also felt that the application submission process was slow, and some experienced difficulties with multiple advisor reassignments, leading to a loss of momentum and overall disappointment.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting many individuals for their exceptional service.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quickness, efficiency, and... See more

User experience

Users describe positive interactions with the user experience, with many reviewers expressing satisfaction... See more

Response time

Customers consistently note positive experiences with response times, frequently highlighting the promptness... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of work and final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband suggested that I get a resume writer to review my resume because my contract suddenly ended. I was hesitant at first. However, this was the best decision I could have ever made for myself.... See more

Company replied

Rated 5 out of 5 stars

I'm trying to initiate a complete career change and had no idea how to highlight my past career expierence into my resume to get into a new field. I came back to TopStack after Eileen put together a f... See more

Rated 5 out of 5 stars

James listened to my needs and reviewed my information. He produced a useful CV, Cover Letter and Linkedin Profile - by section. I paid for expedited support and James certainly provided that. I am... See more

Rated 5 out of 5 stars

I redid my resume multiple times in the last 6 years, and never got even close to the resume or cover letter quality Y*S**kia K**g provided. It was definitely worth the money, and I will probably requ... See more


Company details

  1. Resume Service
  2. Career Coach
  3. Career Guidance Service
  4. Employment Consultant

Written by the company

TopStack Resume is one of the fastest growing career services companies, serving clients in all U.S. states and Canada. It provides resume writing, cover letter writing, and LinkedIn profile updates through TopStack Resume; and it provides career consulting services through TopStack Careers. We are headquartered in Cary, North Carolina, with professional writers and consultants working in various locations across the United States. Our services are geared towards helping our clients succeed during transitional periods in their professional careers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Robin Lenhart was great

Robin Lenhart was great. She was patient. She gave me great professional guidance. She wrote me a great cover letter as well . Im getting recruiters and employers sending me invites to discuss employment opportunities.
Thank you for employing talent like Robin she made my experience 5 star .
Thank you Robin

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support

I worked with Dianna and I received excellent support in the process of updating my resume and profile. The process helped me better organize my experience, strengthen my wording, and present myself in a more professional manner. I appreciate her guidance and feel much more confident moving forward in my job search!

June 17, 2026
Unprompted review
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Rated 2 out of 5 stars

There was a shift in my writers…

There was a shift in my writers willingness to help once I paid and didn't leave a tip. My resume needed to be cleaned up but only took one change was punctuation errors on my writer. Tipping for professional services seems out of hand.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I have no complaints

I have no complaints. My feedback was taken into consideration. My resume writer included everything I wanted and more. It was completed in a timely manner and any errors I found were quickly corrected.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job by TopStack Resume

I used TopStack Resume to update my resume, cover letter, and LinkedIn profile. My writer Derek Lee did an amazing job. He brought everything up to date so I could stand out to employers. Now I feel confident and I’m able to compete in today’s job market.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

My personal recruiter assigned to me made all the difference between endless applications and landing a great job!

My personal recruiter assigned to me was fantastic! He really helped me navigate the job searches using my own criteria. And then every position I wished to apply for he prepared my resume and cover letter tailored to each one. When I was selected for interviews my recruiter prepared 14-18 pages of information about the company, questions I should prepare for, as well as questions for me to ask the interviewers. Without any doubt this service made a difference in my job searches using and helped me land the job I was looking for!

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Ashley Wright

Your writer, once assigned, reached out to me in a timely fashion and quickly provided a first draft which was a significant improvement on the original resume I sent.

June 7, 2026
Unprompted review
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Reply from TopStack Resume

Hi Kevin,

It is always rewarding to hear when someone can see a meaningful difference right from the first draft.

I am glad your writer got things moving quickly and was able to build on what you already had in a way that added value.

Thank you for sharing your experience, and best of luck with your search!

The TopStack Team

Rated 3 out of 5 stars

I signed up for the service thinking…

I signed up for the service thinking that I was going to get a great resume the first time for $329.

I then go ahead with the next program discounted to $574. At this time my resume is rewritten to which I am totally satisfied. This brings the question of why did I pay $329 for the first resume to then have it rewritten in the $574 price. The second writer asked the same question.

It truly feels like a bait and switch to me. I'm not one to post negative comments but I have no choice at this time but to discontinue the program with this company feeling taken advantage of as the response I got back from Pamela Santos is "Unfortunately, we are unable to offer any additional promotions or discounts at this time."

I truly had hopes that I had found the right company especially when working with the second writer.

Marvin Ray

They did come back with a better proposal. I will now see how this works out.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Eileen wrote a fantastic resume for me…

Eileen wrote a fantastic resume for me and delivered it on time :)

June 4, 2026
Unprompted review
TopStack Resume logo

Reply from TopStack Resume

Hi Patricia,

Short and sweet, we love it. 😊

I am glad Eileen was able to deliver a resume you are happy with and get it to you on time.

Thanks for taking a moment to share your experience, and best of luck with your job search.

The TopStack Team

Rated 5 out of 5 stars

Time to update my old CV with a new…

Time to update my old CV with a new version, read the reviews ( I know I could get an AI version cheap- but wanted a human one). So pleased with the result, thank you, Daniel H., for your speedy response would recommend.

June 4, 2026
Unprompted review
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Reply from TopStack Resume

Hi Sean ,

We especially appreciate you sharing this. There are a lot of options available today, and we are glad you chose to work with one of our writers.

It sounds like Daniel helped make the process easy and delivered exactly what you were looking for. Updating a CV after some time away from it can feel like a big task, so it is great to hear you are pleased with the result.

Thank you for the recommendation, and we wish you all the best in your search.

The TopStack Team

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Rated 5 out of 5 stars

Very happy with my results!

I was assigned Brandy almost immediately after requesting TopStack Resume services, and she was excellent! She communicated clearly and often, and did an outstanding job on my CV. I would highly recommend TopStack, I am very happy with their work.
Jen M

June 2, 2026
Unprompted review
TopStack Resume logo

Reply from TopStack Resume

Hi Jen,

Thank you for taking the time to share this. It is wonderful to hear that Brandy jumped in quickly and made such a positive impression from the start.

Clear communication and a strong final product are exactly what we strive for, and I am glad you felt well taken care of throughout the process.

We appreciate the recommendation and are so happy you are pleased with the outcome.

The TopStack Team

Rated 5 out of 5 stars

Superb Jay was professional and helpful…

Superb Jay was professional and helpful the whole way through cannot recommend enough.

May 30, 2026
Unprompted review
TopStack Resume logo

Reply from TopStack Resume

So glad to hear you had such a positive experience working with Jay. Having someone who is both professional and supportive throughout the process can make all the difference.

Thank you for the recommendation and for taking the time to share your feedback. We wish you all the best in your job search and beyond.

The TopStack Team

Rated 1 out of 5 stars

Fraud/ not worth it!!!

I would give them 0 stars if I could. They promote their services being completed by a professional writer only to get a product that was revised by AI that you could have done yourself.

May 22, 2026
Unprompted review
TopStack Resume logo

Reply from TopStack Resume

Hi Roselda,

I am sorry you walked away feeling disappointed and misled. That is obviously not how we want anyone to feel after working with us.

Our clients do work directly with real writers throughout the process. Like many companies today, we have explored ways technology can assist parts of the writing and editing process when it is genuinely helpful, but our service is still centered around human writers, collaboration, and professional guidance.

I understand there are strong feelings and concerns around AI right now, and I appreciate you sharing your perspective. Feedback like this is important as we continue improving how we communicate our process and services.

— TopStack Resume

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