Complete and utter scam. I order a dog DNA kit and returned the sample over a year ago. All the follow up emails are the same pathetic response - checking. When asking for a refund, it is not permitte... See more
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My DNA sample was delivered almost two months ago. I was told the analysis would take 2–3 days. I received no results, no real explanation, only endless automated copy-paste replies. They fir... See more
After several emails between ourselves and this company for not supplying results,they finally provided results which were vitally identical to one another. They however did not actually identify our... See more
Company replied
At best a scam, at worst a data farm. Received results very late after multiple requests by email and on the phone, on a simple one pager and send via email, unencrypted, unprotected !!! After I compl... See more
Company details
- #1 of 1 best companies in Paternity Testing Service
- #3 of 3 best companies in Chemistry Lab
- #5 of 5 best companies in Genealogist
- #10 of 10 best companies in Laboratory
- #5 of 5 best companies in Medical Laboratory
Contact info
74 E Glenwood Ave #334, 19977, Smyrna, United States
- contact@quickdna.com
- quickdna.com
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Replied to 46% of negative reviews
Typically replies within 1 month
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Complete and utter scam
Complete and utter scam. I order a dog DNA kit and returned the sample over a year ago. All the follow up emails are the same pathetic response - checking. When asking for a refund, it is not permitted. Do not purchase anything from this website
Real Talk
That is so very true and it is happen everywhere and in al states and I love it
Yet to receive the result
QuickDNA surpassed my expectations
QuickDNA surpassed my expectations. the results of my DNA test were not only fast but also exceptionally detailedm This significantly contributed to improving my understanding of my genetic background. a big thank you to the whole team! have a good day.
Wish there was an option for negative 5…
Wish there was an option for negative 5 stars I still have not received my dna testing kit nor have I been refunded my money honestly disgusting that they think this is something to joke about let alone take one's hard earned cash!!!!
FRAUD
FRAUD! BIG SCAMMERS!
After many emails and after many months I finally received DNA results: a blank page! How can these scammers still be allowed to tricking everyone and making easy money?
They replied that they sent the results and that the problem was with my printer!
These people should go to jail for these kind of practises! SCAMMERS!!!
scammers
scammers, received the wrong test and was never compensated.
they promise a lot via email but dont do anything.
never order here!
Fraud
Fraud. If I could give 0 stars I would.
I did actually receive a test set which I used and sent back but I never received any results and they don´t reply to emails.
Use another company for your DNA tests.
They are a confirmed FRAUD.
They are a confirmed FRAUD.
I ordered a paternity test (order #QDPT4903WP), and they completely failed to deliver the services they advertise. The return envelope that was supposed to be included was missing, they refused to issue a refund, and they wouldn’t even provide a simple prepaid label so I could send the samples back.
This company claims to be headquartered in the United States — which is false. The kit was shipped from the Czech Republic, and I was instructed to send my samples to Vietnam, to an address that appears to be linked not to a laboratory, but to bicycle shops and repair businesses.
I went as far as filing a complaint with the Department of Justice in Delaware, the state where they allegedly have their headquarters — and the response was telling.
They confirmed that the company has no presence there, making it impossible to pursue the matter through the appropriate legal channels.
Would you trust life-changing decisions to a company with this level of inconsistency and deception?
Don’t.
It seems to be a scam to me..don't buy from this company
It seems to be a scam to me. I paid for a test, sent the samples, they received nearly 2 months ago now. I keep getting the same responses back but no results. They say a 72 hour turn around, ah but that's not once receives, that's once registed on their system. They received my sample on 29th January, still not registered on their system. Don't buy from this company it's probably a scam or at best certainly not efficient!
They never sent back any result. Total SCAM
They never sent back any result. It is a total SCAM.
At best a scam, at worst a data farm
At best a scam, at worst a data farm. Received results very late after multiple requests by email and on the phone, on a simple one pager and send via email, unencrypted, unprotected !!! After I complained several time. The results did not look professional and let me doubt this was my test results to begin with. I have formulated a request for data deletion, has never been answered. They are slow, service client is a catastrophe and services are doubtful. Fishy, scamy, all the -y apply. Stay away from this and any DNA services not under EU jurisdiction.
Wrong test was sent
Wrong test was sent. Only automated answers. Very bad experience.
I didn't receive a complete set
I didn't receive a complete set, had to send numerous messages, and finally got a response. I was supposed to receive a new return envelope, but it never arrived.
My request to cancel or exchange the product went unanswered. I actually bought this set for nothing. I never got to test it!
No Test, No Refund, Only LIES
Paid for a DNA test, but the service was never delivered. I never received any DNA results. The only thing sent was a test vial, with no analysis and no follow-up.
Since 15-11-2025 I have been trying to resolve this. After 34+ emails, the company repeatedly claims that:
new packages were sent (they were not), and
a refund form was emailed to me (it never arrived).
Email communication clearly works — they contact me without issue and even include graphical content — yet the alleged refund form is never actually received. Alternative delivery methods were refused, making the refund process impossible to complete in practice.
Bottom line: service not rendered, refund structurally blocked. Proceed with caution.
I had gotten myself an ancestry DNA kit…
I had gotten myself an ancestry DNA kit from Quick DNA, and the kit itself came quite fast and was also quite easy to use. The directions were clear, and in addition, I was happy that the results came back within the timeframe promised and were quite detailed and gave an insight not only into my ethnic background but also some healthrelated traits. The online platform where you could see the report was so simple and straightforward that it made the whole experience more like a modern and convenient thing.
On the other hand, there were quite a few things that were quite disappointing. It took so many emails just to get a reply from the customer support, and when they finally did answer, the responses were very generic and not helpful at all. Another thing I also realized was that the whole process of returning the sample was a little bit confusing, and the website information about shipping and guarantees was not always clear. To summarize, the test itself is quite fascinating and the price is reasonable, but the issues with communication and support make me reluctant to give them a rating higher than three stars.
Definitely a scam
I ordered and paid in advance for a paternity test. The kit received was amateurish and did not correspond to pictures on web site. I was instructed to send sample to Vietnam. No envelope to send test tubes onwards was supplied. After not receiving any answer for weeks I began corresponding with them and I keep receiving standard replies ‘….we are working on it…’ After 6 months of trying I gave up. Definitely a scam.
Cannot get a response
Cannot get a response from the company. I have sent the samples few weeks ago. I have been sending emails and trying to contact someone over website chat and haven’t been getting any response. I am starting to think this was a total fraud..
HiI am also concerned about the lack of information regarding my order's follow-up.
Hi, on January 1, 2026, I placed a request for a test using ADN number QDFR6861WP.
I haven't heard anything new from you, so please let me know.
My DNA sample was delivered almost two…
My DNA sample was delivered almost two months ago. I was told the analysis would take 2–3 days.
I received no results, no real explanation, only endless automated copy-paste replies.
They first confirmed receipt of my sample, then later claimed they are “awaiting its return to the laboratory” - which makes absolutely no sense.
No human support, no accountability, no timeline.
At this point, this feels less like a delay and more like a scam.
Avoid.
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