pinsandaces.com Reviews 97

Allie was very quick to respond. I had submitted a survey to give some feedback and get 30% off as a bonus.
She replied very quickly but i had already purchased a couple of shirts from another popular site at 25% off.
Thanks,
Joe

I have not received a bad polo from P&A’s. They are such an up and coming brand. I love all of their products.

Quick and easy response. Got problem solved immediately. Thanks!

They answered my question,

The person I spoke to was very helpful and accommodating. He understood the issue and addressed it. Thank you for a positive experience.

I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9 had been delivered on 4/1. Quite impossible and confusing.
The staff at Pins and Aces looked into the problem and reassured me that my order was on its way to the proper address.

Smart fast answers to my questions. Information was accurate. Realistic conversation

There was an issue with shipping so I asked a question. Response was same day (Sunday) with a detailed reason for the mixup with an apology.

dc

Thomas went above and beyond. Y’all have a customer for life. I’ve already told everyone how great of an experience I’ve had using y’all, thank you.

The customer service/support is always my basis. Once I got past your bot, Allie was a great help. She was prompt, informative, empathetic, detailed, AND solved the problem. 5 stars + for that. Looking forward to receiving my goodies as expected.

Incredible team. Incredible merch quality. If usps didn’t have their hiccup with tracking numbers this would’ve been the easiest order.

when i experienced something wrong with shipping, they responded quickly with great customer service and assured id get my package. When it did come the quality was great. id buy a cover from them again in the future.

My question was quickly answered. The response I received was polite and helpful.

Prompt response. Clear communication. Worked to understand and resolve issue quickly.

The quick response to my email and detailed explanation for why I was having a problem with my package being shipped really helped me out.

The team at Pins and Aces are fantastic. They’re responsive and accommodating. The gear is top quality and looks fantastic. If you haven’t checked out the bags or polos - you’re really missing out.

USPS had some issues with tracking numbers showing my order was delivered 3 months before I even placed my order!!! The staff found what was wrong with the order and communicated quickly to let me know.

Easy of ordering, timeliness of shipping and a high quality, attractive product is what will motivate me to refer friends in our golf circle to purchase your product!

Wonderful customer service and the quality of product is amazing!!!