Pandergear Reviews 

14
TrustScore 4 out of 5

4.2

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Company details

  1. Bags and Luggage Store
  2. Fashion Accessories Store
  3. Outdoor Activity Organiser
  4. Outdoor Sports Store

Written by the company

Welcome to Pandergear! We are a contemporary brand dedicated to creating versatile, high-quality bags designed for the modern lifestyle. From our signature belt bags and crossbody bags to functional backpacks and gym totes, every Pandergear product is crafted with a focus on functionality, durability, and style. At Pandergear, we believe in "carrying with purpose." Our products feature thoughtful details like water-resistant fabrics, RFID protection, and organized compartments to keep your essentials safe and accessible, whether you're commuting, traveling, or hitting the gym. We are also committed to sustainability, incorporating eco-friendly materials into our designs to reduce our environmental footprint. Customer satisfaction is our top priority. We strive to provide excellent service and innovative gear that empowers you to move through your day with ease. Join the Pandergear community today and find the perfect companion for your next adventure!


Contact info

4.2

Great

TrustScore 4 out of 5

14 reviews

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4.2

All reviews

(14)

14 reviews in the last 12 months

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Rated 3 out of 5 stars

I have tried to contact them to return…

I have tried to contact them to return something and no one has responded. Why don't they have a normal automated return process?
*Update: They contacted me back, refunded me (minus $10 fee) and told me to keep the bags. Still a bit of a hassle, but glad it got handled.

June 23, 2026
Rated 4 out of 5 stars

Extension for strap

The service I received when I inquired about an extension for the strap was good. What was disappointing was that they sell their product in Canada, however any of the extension straps available in Canada do NOT fit their buckle even if the same size. The only one that would work had to be ordered from the USA and was shipped via China I believe. So cost in U.S. dollars and delivery was fairly long.

June 11, 2026
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Reply from Pandergear

Hi BB, thank you for your review and for sharing your experience with us. We’re glad to hear that the service you received was good, and we’re sorry for any confusion regarding the strap extender.

Our Pander strap extender was specifically designed for customers who love our bags but need a little extra strap length. As long as the bag is an official Pander bag with a 1.5-inch buckle, the extender should be compatible. The buckle specification is the same across our U.S., Canada, Europe, and other marketplaces when the official Pander product is available.

Please also note that official Pander buckles have a small “PANDER SPORTS” mark on the buckle surface. This can help confirm whether the buckle is from our standard mold and compatible with our extender.

We understand that the international shipping time was longer than expected, and we truly appreciate your patience. Please feel free to contact us with photos of your bag buckle and the extender, and our team will be happy to help verify the fit and assist you further.

Kind regards,
Pander Customer Support

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Rated 5 out of 5 stars
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Reply from Pandergear

Thank you so much, Natasha! We’re very happy to hear that the fit was great and your order arrived quickly.

Your feedback means a lot to us, and it also helps other shoppers feel more confident when choosing Pander. We truly appreciate your support and hope you enjoy using your bag every day.

Best regards,
The Pander Team

Rated 5 out of 5 stars

Love the bag!!

Love the bag!!

May 30, 2026
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Reply from Pandergear

Thank you so much, Jade! We’re so happy to hear that you love the bag.

At Pander, we focus on creating practical, comfortable, and stylish bags for everyday use, travel, and active lifestyles. Your support means a lot to us, and we hope your Pander bag becomes one of your favorite daily essentials.

Best regards,
The Pander Team

Rated 5 out of 5 stars

Quick dispatch and delivery of the…

Quick dispatch and delivery of the ordered products

May 21, 2026
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Reply from Pandergear

Thank you so much, Richard! We’re very happy to hear that your order was dispatched and delivered quickly.

At Pander, we always try to make the shopping experience smooth, from quick processing to practical, well-made everyday bags. We truly appreciate your support and hope you enjoy using your product!

Rated 3 out of 5 stars

Shipping way too long

Shipping way too long, product good

May 15, 2026
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Reply from Pandergear

Thank you for your honest feedback. We’re glad to hear that you liked the product, but we’re sorry that the shipping took longer than expected.

We are always working to improve our delivery experience and provide clearer shipping updates for our customers. Your feedback is very helpful to us. We hope the product continues to serve you well, and we truly appreciate your support of Pander.

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Rated 5 out of 5 stars

Good product for a good price & on time…

Good product for a good price & on time shipping

April 28, 2026
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Reply from Pandergear

Thank you for your review Mary. We are pleased to hear that the shipping time and product pricing met your expectations. We appreciate your support for Pander.

Best regards
The Pander Team

Rated 5 out of 5 stars

cute and functional

cute and functional! works well for dog walks or a quick night out.

April 7, 2026
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Reply from Pandergear

Thank you for your review mc. We are pleased to hear that the bag specifications are suitable for your daily activities and short outings. We appreciate your support for Pander.

Best regards
The Pander Team

Rated 3 out of 5 stars

Purse I purchased online and received…

Purse I purchased online and received several days later had been scrunched a bit in the packing and was smaller than I expected. Photo I saw seemed like a somewhat larger item. Not sure I will use it much.

January 19, 2026
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Reply from Pandergear

Thank you for your feedback. We are sorry to hear that the packaging did not meet your expectations upon arrival. Regarding the size, this model is designed as a compact 1.5 L bag (Bag dimensions: 12.5cm x 5cm x 17.5cm (4.9" x 2" x 6.9")) for carrying basic essentials. We provide these specific dimensions in our product descriptions to help ensure the item fits our customers' needs. We appreciate your input as it helps us improve our service.

Best regards, The Pander Team

Rated 5 out of 5 stars

Really nice product.

January 22, 2026
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Reply from Pandergear

Thank you for your 5-star review. We are glad that you are satisfied with your Pander product. Our team remains committed to providing functional gear for our customers. Enjoy your new bag!

Pander Team

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Great fanny pack.

January 21, 2026
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Reply from Pandergear

Thank you for your review, Jill. We are glad that you received your order quickly and are satisfied with the bag. We strive to provide efficient service and functional products for all our customers.

Best regards, The Pander Team

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