Aceable Insurance Reviews 10,719

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the courses easy to follow and understand, making complex topics less confusing and the overall user experience smooth and efficient. Many appreciate the convenience of online access to materials and exams, which allows them to study at their own pace and balance other responsibilities. The staff is often praised for being helpful, professional, and engaging, even in online settings. However, some people mentioned that the product's content did not always align with the state exam questions, leading to feelings of being underprepared. A few other people also felt that the initial online setup process was challenging, and some desired more video content over extensive reading.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the ease of use and navigation... See more

Service

People report positive experiences with service, highlighting it as a great program that provides knowledge... See more

Product

Reviewers mention ambiguous feedback about the product, with many finding the courses informative, helpful,... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness and professionalism.... See more

Website

Users describe positive interactions with the website, consistently praising its user-friendliness and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is such an easy class to follow! Im currently taking the pre-licensing insurance classes, and the video is also extremely helpful to go along with the written I definetely recommend doing both th... See more

Rated 5 out of 5 stars

Really appreciated that all course material could be read and studied online. Also liked that exam was also online. This allowed the course to be completed more quickly and efficiently. Three hour Et... See more

Rated 5 out of 5 stars

The platform really works with someone who is currently working a full-time job and juggling other responsibilities too. I have not taken my state exam yet, but even without recapping before taking th... See more

Rated 5 out of 5 stars

ACEABLE Insurance is very affordable and offers several courses as a continuing education provider The coursework is comprehensive, and the final exam reflects the content studied. Producers ha... See more


Company details

  1. #1 of 2 best companies in Insurance School
  2. #10 of 57 best companies in Career and Education Provider
  3. #20 of 137 best companies in Educational Institution
  4. #3 of 10 best companies in Study at Home School
  5. #2 of 5 best companies in Training School
  6. #2 of 3 best companies in Vocational School

Written by the company

Aceable Insurance revolutionizes insurance education through mobile-first technology and expert instruction. We offer comprehensive insurance pre-licensing courses and continuing education (CE) programs for professionals in California, Illinois, and Texas, with expansion coming soon to Alabama, Arizona, Georgia, Indiana, Maryland, Michigan, Missouri, New Jersey, Ohio, Tennessee, Virginia, and Wisconsin. Trusted Foundation, Modern Innovation Built on the proven expertise of Real Estate Institute (established 1992) and Bookmark Education, we combine over 30 years of professional education experience with cutting-edge learning technology. Real Estate Institute has successfully trained over 195,000 professionals and has been a leader in Illinois insurance continuing education since 1996. Comprehensive Course Offerings Our state exam preparation courses are specifically designed to meet each state's licensing requirements, ensuring students feel confident on exam day. We offer both Property & Casualty insurance and Life & Health insurance pre-licensing and CE programs, all optimized for mobile learning so you can study anywhere, anytime. Why Students Choose Aceable Insurance Our engaging course content, user-friendly mobile platform, interactive study tools, and flexible scheduling make insurance education convenient and effective. Students consistently rate us highly for excellent customer support and proven exam pass rates. We eliminate the frustration of boring, outdated coursework with modern, accessible education that fits your busy professional lifestyle. Whether you're launching your insurance career or maintaining professional credentials, Aceable Insurance delivers the education experience you need to succeed in today's competitive insurance industry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Rated 2 out of 5 stars

This is a ton of reading and reading…

This is a ton of reading and reading and reading and is hard to remember it all.

June 13, 2026
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Reply from Aceable Insurance

Thank you for taking the time to share your feedback, Megan. We understand that there is a lot of information to review, and it can feel overwhelming to absorb and retain everything at once. Our goal is to provide comprehensive instruction that helps students feel confident and prepared, and we appreciate hearing where the experience may feel challenging. We would love to hear more about your experience, and if you have any suggestions for improvement, please reach out to us at social@aceable.com.

Rated 1 out of 5 stars

Do not recommend

This review is for the Casualty and Property Insurance class. When I took the state exam, I was unprepared. The questions on the state exam were not of the same information that was provided on the Aceable class. Also, they advertise that they have a ‘pass guarantee’. I requested a refund due to failing my state exam, after taking the mock exam on Aceable and continually passing it, and was told since I finished the class I didn’t qualify for a refund——why would I not finish the class before taking the state exam.

Do not recommend.

June 10, 2026
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Reply from Aceable Insurance

Hi Courtney! Thank you for your feedback. We are sorry to hear that you felt unprepared for the state exam, especially after successfully completing the course and passing the practice exams. We understand how disappointing and frustrating that experience can be.

We also want to clarify the refund concern. We absolutely honor our pass guarantee policy when the eligibility requirements are met. If you have not already done so, please reach out to us at insurancehelp@aceable.com and include a copy of your failed score sheet so our team can review your account and ensure you receive any refund you may qualify for under the policy.

We appreciate you bringing this to our attention and would welcome the opportunity to take another look at your situation and assist further.

Rated 1 out of 5 stars
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Reply from Aceable Insurance

Hi Danny, we're sorry to hear you've encountered this issue. Thank you for taking the time to let us know. We'd like to learn more and get our team involved to investigate further. Please email us at social@aceable.com, and we'll be happy to assist.

Rated 2 out of 5 stars

Paid and took ethic class-can’t reach them

They have yet after a month, sent my ethics proof to NIPR Illinois. Phone system isn’t working properly. No one writes back to an email. I’ll have to dispute the charge. Thats the only way to get service from a human these days. This company was cheap but never again.

April 30, 2026
Unprompted review
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Reply from Aceable Insurance

We’re very sorry to hear about your experience and understand how frustrating this must be, Char. Especially after waiting so long for your ethics completion to be reported.

We take reporting concerns seriously and would like the opportunity to investigate what happened. Please reach out to us at social@aceable.com with your account details so our team can review the status of your completion and assist you directly.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The course was very detailed

The course was very detailed. I like the tests after every topics, keeping things refresh. The videos at the end are excellent.

June 15, 2026
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Reply from Aceable Insurance

We are so glad you found the course detailed and appreciated the topic tests. We are happy to hear that you felt the videos were excellent, Fritz!

Rated 5 out of 5 stars

Great experience

Great experience! Our Instructor, Michael J. Roeser, was superb, knowledgeable, and very experienced. He kept our sessions informative, interesting and even fun! Totally recommend these courses!

June 4, 2026
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Reply from Aceable Insurance

We are so happy to hear you had such a great experience with us! We appreciate you sharing your positive feedback, Ricardo! This just made our day!

Rated 3 out of 5 stars

Although it might’ve given you…

Although it might’ve given you information that is useful for your job it does not give you information useful to pass the test with Pearsonvue

May 30, 2026
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Reply from Aceable Insurance

Thank you for your feedback, Stacey. We’re sorry to hear you didn’t feel adequately prepared for the Pearson VUE exam.

Our goal is to provide students with the knowledge and resources needed to succeed, so we take concerns like this seriously. We’d love to learn more about what topics you felt were missing or where the course fell short of your expectations.

Please reach out to us at social@aceable.com so we can review your experience and continue improving our exam preparation materials.

Rated 5 out of 5 stars

The course was very intense and loaded

The course was very intense and loaded. It gave me the knowledge about insurance industry and very much appreciated.

May 19, 2026
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Reply from Aceable Insurance

We're glad to hear you found the course informative and beneficial for understanding the insurance industry. We appreciate your positive feedback so much, Wilkes!

Rated 5 out of 5 stars

My experience has been awsome and the…

My experience has been awsome and the staff has went above and beyond with my needs. Thank you aceable

May 9, 2026
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Reply from Aceable Insurance

We're so glad to hear you had such a positive experience! Thank you for your very kind words!

Rated 5 out of 5 stars

I love this course

I love this course; I'm learning a lot, and in a really easy way. ❤️🙏

May 7, 2026
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Reply from Aceable Insurance

We're so happy you're learning a lot and finding the course easy! Thank you for your amazing words!

Rated 5 out of 5 stars

Easy to register and easy to navigate…

Easy to register and easy to navigate through the course

May 5, 2026
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Reply from Aceable Insurance

We're glad you found registration and navigation easy. Thank you for your feedback! Keep being Aceable!

Rated 5 out of 5 stars

The course was really good and I passed with flying colors!

The course was really good, easy to follow and I passed with flying colors!!!!! Highly recommend!!!!!!

May 6, 2026
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Reply from Aceable Insurance

We're so happy you found the course easy to follow and achieved such great results! Congratulations, Dianne! Thank you for your recommendation.

Rated 5 out of 5 stars

It was informative and interesting

It was informative and interesting, kept my attention.

May 5, 2026
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Reply from Aceable Insurance

We are so pleased you found it informative and engaging. Thank you for your kind words, Gregory. Keep being Aceable!

Rated 1 out of 5 stars

Took your test passing with 90s can’t…

Took your test passing with 90s can’t pass the exam
Than I see all the corrections you added o the bottom of the videos so obviously I gave wrong answers u gave me

May 12, 2026
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Reply from Aceable Insurance

We’re sorry to hear about your experience, Michelle. We absolutely understand how frustrating that must feel after putting in the time to study and score well in the course.

We also appreciate you pointing out the corrections noted in the videos. We take feedback like this seriously and would truly like to review the content you’re referencing. Please reach out to us at social@aceable.com so our team can look into this further and support you moving forward.

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