Inca Expert Travel Reviews 1,016

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional service and meticulous planning that made their trips seamless and stress-free. Customers consistently praised the knowledgeable, friendly, and accommodating guides who enriched their understanding of local history and culture, often going above and beyond expectations. Many also appreciated the well-chosen hotels, safe transportation, and the overall user experience, noting that every detail, from itinerary flow to transfers, was perfectly coordinated. Reviewers particularly enjoyed their holidays, with many describing their journeys as unforgettable and exceeding all expectations, even when traveling during busy periods like Christmas. The company's ability to customize itineraries and provide excellent local insights into various locations was also a significant factor in their positive experiences.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the meticulous... See more

Holidays

Customers had positive experiences with holidays, often describing their trips as amazing, wonderful, and... See more

Location

Reviewers mention positive feedback about location, with many highlighting that hotels were excellent and... See more

User experience

People report positive experiences with user experience, with many describing it as a first-class, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Inca Expert took care of every single detail, the guides were phenomenal (shout out to Hubert! So knowledgeable and friendly), the timing, recommendations, hotel etc were all 10/10! The also made sure... See more

Company replied

Rated 5 out of 5 stars

It was our first trip in South America and it was an amazing experience. Inca Expert Travel particularly Maria done a fantastic job in planning our trip from beginning to the end. Such knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

Jennifer planned our trip to Rio, Iguazu Falls, Buenos Aires and Lima and it was wonderful! The guides were all knowledgeable and timely. We especially want to give credit to our Rio guide, Antonio,... See more

Company replied

Rated 5 out of 5 stars

We had a great time and Inca Travel thought of everything. I appreciated not only the tours, guides and activity recommendations, but also all the little things like packing help, weather advice, imm... See more

Company replied


Company details

  1. #4 of 201 best companies in Travel Agency
  2. #3 of 25 best companies in Tour Agency
  3. #2 of 80 best companies in Tour Operator

Written by the company

We customize private and unique experiences to Peru and Galapagos. We offer personalized itineraries and 24/7 travel support backed by outstanding client reviews.

Book with Confidence

Written by the company

With Inca Expert Travel, you can plan your dream vacation with peace of mind knowing that we offer the most flexible postponement terms in the market. Trips can be postponed up to 30 days before arrival date for free. Read more here: https://www.incaexpert.com/book-with-confidence/

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Peace of mind on al the moving pieces of a Machu Pichu Trip

A trip to Machu Pichu has a lot of moving parts, planes, trains and automobiles, buses, timed entry tickets and it goes on and on. Inca Expert Travel takes all of those concerns off the table. They know the best hotels for the class of travel you want. They know the reliable, safe drivers to get you around. They know the really pleasant and knowledgeable guides to help you maximize your trip. Everything went extremely smoothly, with nothing but punctual, pleasant people. I highly recommend them.

May 25, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Brett,

Thank you so much for your wonderful feedback!

It means a great deal to hear that your experience was seamless from the moment you arrived until your departure. We know that a trip to Machu Picchu involves many moving parts, so I am delighted that everything came together smoothly and met your expectations.

Thank you again for placing your trust in us. It was a pleasure helping you plan this journey, and we would be honored to assist you with another adventure in the future.

Warmest regards,
Grecia

Rated 5 out of 5 stars

Trust the Experts!

We had a wonderful trip to Peru, thanks to Inca Expert Travel. They planned all our connections, guides, and hotels, and did a great job. Our guides were all excellent and extremely knowledgeable and helpful. Out trip went from Lima to Cusco to Machu Picchu, then back to Cusco and home. There were a lot of moving parts, but everything went smoothly. The hotels were excellent and well situated. We were very happy with Inca Expert Travel.

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Inca Expert Travel is the best!!!

Maria our agent was amazing and we were able to tailor the trip to everything we wanted with her help. The trip was amazing. The guides were great. Especially the pickup at airport. That guide who took us through Cusco churches, salt mines and Morys and transport to Sacred Valley was really knowledgeable & informative . We learned alot about the culture.
Lizzy Wasi and staff were great, the food -especially the vegetable green crème soup was so good, we really loved the town of Urubamba, such friendly people, so much to do there.
The hotel Jaya Machu Picchu Boutique Hotel was really nice and in the heart of the town.
Machu Picchu and Waynapicchu were amazing and so beautiful . Finally marked that off my bucket list
I have such amazing pictures from there.
The train and Ollantaytambo station was very congested, I’m glad we got on the right train, it was slightly confusing and chaotic especially when we got back to the station late on Sunday night, but the lady transport from Inca was there to greet us amidst the chaos, she was a really nice lady and also very knowledgable.
The painted rainbow mountains Vinicunca were amazing. The guide was great, we were glad we did the ATVs, it was a long day, but a once in a lifetime experience.
Unfortunately we had to cancel the Lake Humanity hike due to our muscles being so tight from climbing Waynapicchu. 😞We were very disappointed but grateful that we had that day to explore Cusco which was such a beautiful and interesting city.
The Casa San Blas Boutique Hotel was amazing, the staff, room service , and those hot water bottles for warming beds at night were much appreciated.
I appreciate all the communication and recommendations from this agency. If I could I would’ve stayed another few days to complete everything I wanted to
We definitely would recommend this agency. We had no worries or regrets.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Well planned with great communication…

Well planned with great communication from start to finish. We so appreciate the kindness and thoughtfulness of everyone we came into contact with. Our hotels were lovely with fantastic breakfasts to start our day. Special thank you to Maria our travel planner for listening to our expectations and coordinating a wonderful visit to her beautiful country.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

We had an amazing trip to Peru because it was perfectly planned by Maria and Inca Expert Travel.

We had an amazing trip to Peru because Maria had everything organized perfectly! All of our guides and drivers were fantastic! We never waited for our anyone and all our tickets were pre-purchased to ensure quick entries to all the sites. Our hotels were beautiful and everyone was very helpful during our time there. I would highly recommend Maria and her team - they planned the perfect trip for us.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company!

Great Company!! Very responsive in planning the itinerary and making sure we were able to explore Peru and the Galapagos as we wanted to do. All connections and accommodations were great (and we requested economy accommodations). I was a bit worried about the tourist bus trip from Puno to Cusco (scheduled for whole day) but it turned out to be one of the best days on the trip as we got to see a side of Peru that most tourists don't. The countryside is amazing. Highly recommend.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I would give more than 5 stars if I…

I would give more than 5 stars if I could! We did a 10 day trip for 4 to Lima, the Amazon, Sacred Valley, Machu Picchu and Cuzco. The communication prior to the trip was fantastic (thanks, Max). When I asked a question it was answered quickly and comprehensively. Our guides throughout the trip were fantastic -- knowledgeable, friendly, and accommodating. The accommodations were great. Little details -- like being met at the LIM airport to shepherd us through checkin for our flight to Puerto Maldonado -- made us feel so totally comfortable. I will recommend Inca Travel Experts in a heartbeat!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Inca Expert…

Amazing experience with Inca Expert Travel for our Peru trip! From Lima to Cusco, Machu Picchu and Rainbow Mountain, everything was very well organized. The service was excellent throughout the trip and the team was always available whenever we needed help or had questions.

We did have a few hiccups during the trip, but they handled everything efficiently and made sure our vacation stayed stress-free. Their quick responses and support really made a difference. Value for money.

The hikes, views, guides, transportation and overall planning were fantastic. Truly a memorable bucket-list adventure with so many beautiful experiences. Highly recommend Inca Expert Travel for anyone planning Peru! Special thx to Debbie & Andres.

May 17, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Jigna,

We are delighted to hear that you had such an amazing experience exploring Peru with us. It means a lot to know that you found the trip well organized and that our team was able to provide the support and assistance you needed throughout your journey.

Your kind words about the guides, transportation, hikes, and overall planning truly mean a great deal to us.

Thank you for trusting Inca Expert Travel with your bucket-list adventure.

We hope to welcome you back to South America for another unforgettable adventure in the future!

Warm regards,
Debbie

Rated 5 out of 5 stars

Inca Experts was Inca-credible!

Inca Experts was Inca-credible!

We (2 couples ages 59-65) used Inca Expert Travel to plan and coordinate our first trip to South America. Although both couples had traveled extensively through Europe and some to Asia, we were cautious about traveling to Peru. Melany from Inca Expert did an exceptional job with planning, communication, customization, and execution of our trip.

We wanted to see Machu Picchu and Lake Titicaca and then customized our trip by adding an extra day in the Sacred Valley. Melany from Inca Expert provided timely communication to all of us during the trip planning and resolved a small hiccup late on a Sunday evening.

Transportation throughout the trip was exceptional. There was always someone at each destination to guide us to our hotel or next destination. Drivers were always on time, attentive, and the vans were spotless.

Inca Expert arranged for two private guides for tours around Cusco (Thanks Ruth!) and Machu Picchu (Thanks Peter!). Both were extremely knowledgeable, great photographers (we took a lot of group photos), and took the time to answer our questions.

The hotels provided by Inca Expert were top notch. We upgraded our hotel in the Sacred Valley (Sol y Luna) and it was like we were staying in a botanic garden. Bottled and/or filtered water was provided at every hotel eliminating any worries we had about sickness during our travel.

We cannot recommend Inca Expert any higher. They made our bucket list adventure a trip to remember.

May 14, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Irv,

Thank you so much for your wonderful words and for trusting Inca Expert with such a special journey!

It was truly a pleasure assisting you, and we’re delighted to hear Peru became such a memorable adventure for all of you.

I look forward to helping you plan your next adventure whenever you’re ready.

Kind regards,
Melany

Rated 5 out of 5 stars

Machu Picchu and Uyuni Salt Flat

Our 1 week trip to both Machu Picchu, Peru and Uyuni Salt Flat, Bolivia was one of the best life time experiences! We really appreciate all the knowledgeable guides and safe drivers. All hotels are also exceptional. There are some glitches about pick -up time a few times, but we could communicate with local representatives right away. We really appreciate Anna and Melany for planning our wonderful trip!

April 11, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Makiko,

Thank you so much for your kind review! It was truly a pleasure helping you plan this adventure. I'm so happy to hear that you enjoyed Machu Picchu, Uyuni, and all the services along the way.

Thank you as well for your patience with the pickup-time issues. We really appreciate your understanding.

Wishing you many more wonderful travels ahead, and I hope to help you again in the future!

Warm regards,
Melany

Rated 5 out of 5 stars

Amazing Experience

All of the tours were wonderful, everyone was professional and kind.

The trip overall felt very safe, thought out and exciting. It was the experience of a lifetime. It was a pleasure working with Grecia.

May 5, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Jacob,

Thank you so much for your kind words. It was a pleasure helping you plan this adventure, and I am delighted that it became such a memorable and once-in-a-lifetime experience for you. I will also be sure to share your compliments with our local partners and guides, who work hard to provide exceptional service.

Thank you again for trusting me with your trip. I hope the wonderful memories stay with you for many years to come, and I would be delighted to assist you with any future travels.

Best wishes,
Grecia

Rated 5 out of 5 stars

Our favorite trip!

The attention to detail was outstanding. The guides managed everything, from getting us to the boat to flights and trains. The catamaran was very luxurious, the food was fantastic, and the staff was extremely attentive. The naturalist guides Alex and Maria were very knowledgeable and passionate about our environment. Our land guides Henry (Cusco and the Sacred Valley) and Darsey (Machu Picchu) were fascinating, showing complete dedication to the land they love. Our travel agent Leila was a pleasure to work with. She handled all concerns and ensured our vacation went smoothly.

April 20, 2026
Unprompted review
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Reply from Inca Expert Travel

Hello LuAnn, 

Thank you so much for your review. It was a pleasure helping you on this journey. I am so happy to know that you had a wonderful time and that this has been your favorite trip!

I look forward to helping you with future adventures in South America.

Warmly,
Leila

Rated 5 out of 5 stars

Thank you to Inca Expert Travel!

Maria, our travel coordinator, did an excellent job developing a travel plan for us for our trip to Cusco, the Sacred Valley and Machu Picchu. She tailored our trip/tour so that we could include communities we were particularly interested in seeing, including Chinchero, where traditional weaving techniques have been used for hundreds of years. The entire trip was very well organized. In addition to Maria's excellent travel planning, an absolute highlight of the trip were our fantastic guides - Aracelis in the Sacred Valley and Cusco and Victor at Machu Picchu (additional shout out to our skilled driver Juan Carlos). Aracelis and Victor were hugely knowledgeable on Peruvian history and contemporary life in Peru. We learned so much from both of them and liked them both so much. In addition, every hotel we were booked into was high quality and comfortable. We highly recommend Inca Expert Travel. They truly made this bucket list trip an amazing, memorable experience.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

It started with Grecia and her…

It started with Grecia and her planning. She picked the perfect personal plan for us. The guides she selected were very knowledgeable and professional. I only wish they did Europe.

Jay Wright

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience with Inca…

We had a wonderful experience with Inca Expert Travel on our visit to Cusco, Sacred Valley, Pisac, Maras, Moray, Chinchero and Machu Picchu! Everything was well planed out and organized. All the guides and drivers were professional and very nice. Starting with Giselle by internet who took into consideration all our needs. She communicated very well with us and took care of every detail so our trip would go smoothly.
Our tour guide, Edson was excellent! Very knowledgeable, spoke English very well, was professional and nice to be with. Also, Piero who made sure we got where we needed to be and made sure we had no worries.
All the drivers were excellent, reliable and safe to travel with. I highly recommend Inca Expert Travel!!

April 23, 2026
Unprompted review
Rated 4 out of 5 stars

It was an amazing journey!!!

It was an amazing journey!!!
The hotels, the guides and the tours were perfectly selected!! The emergency contact in each city answered immediately and were really helpful .
Galapagos adventure will be a lifetime experience, but our cabin was on the lower deck and the motor noise was unbearable; we weren’t advised on it 😢

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Visiting Peru was a life long dream

Visiting Peru was a life long dream. Thankfully friends recommended Maria and Inca Travel. Maria organized everything. It was truly magic to be met in each new locale and have knowledgeable guides. Never a worry, it all just happened.
Cusco, the Sacred Valley, Machu Picchu and Lima were seen and every moment relished. Memories to be treasured. Thank you Inca Travel and Maria for your expertise. I would not hesitated to recommend them and I have already done so to several friends.

March 30, 2026
Unprompted review
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Reply from Inca Expert Travel

Dear Barbara,

Thank you so much for your kind words! I’m thrilled that you were able to relax and truly relish every moment in Cusco, the Sacred Valley, Machu Picchu, and Lima without a single worry. It was an absolute pleasure organizing these details for you, and I’ll be sure to share your gratitude with our wonderful guides.

I truly appreciate you already recommending us to your friends! Please don't hesitate to reach out when you're ready for your next South American adventure.

Warmly,
Maria

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