Health Tech Academy Reviews 

396
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, supportive nature, and expertise, making the learning journey smooth and easy to understand. Many appreciate the flexibility of the self-paced programs, which allows them to balance their studies with work or other responsibilities. The online platform is often described as easy to navigate, with engaging and clear lessons that prepare students well for their chosen careers. However, some people mentioned difficulties with customer service, noting that calls and emails often go unanswered, leading to frustration. A few other people also felt that the company does not provide adequate assistance with clinical placements, leaving students to find these on their own.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting remarkable instructors and helpful advisors who... See more

User experience

Customers had positive experiences with user experience, particularly appreciating the program's flexibility... See more

Customer service

People report ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing significant disappointment regarding... See more

Customer communications

Clients share negative opinions on contact, with many reviewers expressing frustration over a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience is great because I will be able to complete the program 100% online which will allow me to continue to work my full-time job. Thank you so.

Rated 4 out of 5 stars

My experience so far has been great. The only downfall is that I am a visual person so I like to have things in my hand that I study so I need a book. LaKeisha Palmer is a great coach when I have ques... See more

Rated 4 out of 5 stars

I had a great experience with the Sterile Processing Tech course at Health Tech Academy. What I like the most about the program is it being self paced so there's no overload of material rather you wo... See more

Rated 4 out of 5 stars

I feel like personally HTA is a helpful option for someone who doesn't have time to go back to school and requires flexibility. Online programs in general are kind of a teach yourself thing so having... See more


Company details

  1. #120 of 142 best companies in Educational Institution

Written by the company

Programs Built for Better Career Pathways, working in healthcare today requires a unique mix of skills. Healthcare professionals need to master the knowledge required for their role, and accurately perform clinical duties, all while providing patients with the high level of service they’ve come to expect. We design our programs to teach you exactly what you need to take on an entry-level healthcare role. When you complete your program, you can be confident that you’re prepared to be successful, and you’ve got our support to help you land your next job.


Contact info

4.0

Great

TrustScore 4 out of 5

396 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(396)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Unstable academic experience


I wanted to say positive things about this academy, but I can't recommend it based on my experience. The institute falls short in its academic standards and the level of support it provides its students.
Don't be misled by the promises of a faster path into the workforce or guaranteed job placement. In my experience, those claims don't reflect reality unless you're already working in the medical field.
Communication from the advising staff was often inconsistent, and follow-up was unreliable. The program felt highly disorganized, making it difficult to get the guidance and support students should expect.
Overall, I believe prospective students would be better served by attending a more established, accredited institution that provides stronger technical education and better student support.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Lakeshia Palmer

Lakeshia Palmer, she was so helpful and encouraging. Very knowledgeable and patient. She very much appreciated for making my progress very successful ...
Ms.Lynda

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

LaKeisha

LaKeisha, has been walking with me on this journey since the first time I've spoken to hear on my first coaching session. And she has guided my steps all the way through. I hope we can finish this process as strong as we started.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

A 5-Star Experience with Coach LaKeisha

Working with Coach LaKeisha has been an incredible experience. From my very first session, I could tell how much she genuinely cares about her students and wants each of us to succeed. She always goes above and beyond to make sure we understand the material and never makes anyone feel like they're asking too many questions.

One of the things I appreciate most is that I've always felt comfortable asking questions without feeling rushed or judged. She takes the time to explain everything clearly and patiently until it makes sense. Every session has been engaging, supportive, and something I genuinely look forward to.
What stands out the most to me is her passion for teaching. You can see how much she loves what she does because she brings that same energy, encouragement, and dedication to every session. I'm truly grateful for everything she's done to help me learn and grow. Thank you, Coach LaKeisha, for making this such a positive and rewarding experience!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great School

It has been really great ny coach LaKeisha has been never but awesome with everything i would recommend the school and her as a coach.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Surgical Tech Program

I really appreciate the ability to go at my own pace with the course as a student in the Surgical Technologist Program, with having a full time job i was able to really study when i could with my own set schedule. The coaches were amazing with helping me along the way with any questions and even guidance with what to expect starting out! Special shout out to Robin, Malika and Anthony for their help when I needed it.

June 25, 2026
Unprompted review
Rated 4 out of 5 stars

My experience

I feel like personally HTA is a helpful option for someone who doesn't have time to go back to school and requires flexibility. Online programs in general are kind of a teach yourself thing so having discipline and motivation are important. The staff at HTA are very helpful. When I first enrolled I did kinda feel as though it was impossible to get ahold of anyone ,but it has gotten a lot better. I believe this program is new and still growing but I definitely endorse it to be a good school with remarkable instructors and helpful advisors. Now the down side is with this school you wont receive help with finding clinical placement this is something you have to do on your own. It is very frustrating so before you apply i would advise you to look into hospitals/ASCs around you, ask around and see what kinda options you have as far as clinical rotations go. Im enrolled in the Surgical Tech Program and I am in the process of starting my second externship. As long as you stay on top of your education and advocate for yourself you will do great. I'm not done with my education journey but I am glad I choose HTA I have learned a lot.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent staff and program

Excellent staff. Very welcoming and they answer all questions. The online program is easy to navigate. Mrs. Robin Crims's coaching sessions were eye opening. Her sessions filled in all the gaps and brought better understanding on what i've already learned in this program. I have a better understanding of my role and what is expected of me in the OR. There's enough study resources to prepare for the exam and guide me throughout my first entry job in surgery.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ms.Lakiesha Palmer

What made this experience great is that Ms.Palmer was very kind, generous, and informative. I love how she gave me so much insight and feedback for every question I had. Ms.Palmer actually broaden my perspective on future career roles in spd based on the knowledge she shared. I love a coach that’s willing to go above and beyond. I’m grateful.

June 16, 2026
Unprompted review

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