Dutch Vet Reviews 4,571

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,702 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the service for being convenient and stress-free, allowing them to avoid the difficulties of traditional vet visits. The staff, including the veterinarians, are consistently described as caring, knowledgeable, professional, and easy to communicate with. Reviewers appreciate the excellent customer service and the affordability of the care, which helps them manage pet expenses. The user experience is often highlighted as efficient, with easy appointment scheduling and thorough answers to questions. However, some customers also noted issues with prescription fulfillment, citing long waiting times for medications and difficulties with local pharmacy pick-up. A few other people also felt that the pricing for some pharmacy items was significantly higher compared to other sources and expressed concerns about the company's responsiveness to urgent requests.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the convenience, speed, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the veterinarians for being... See more

Price

Users describe positive interactions with price, often highlighting the affordability of services compared to... See more

User experience

People report positive experiences with the user experience, finding it convenient and easy to use. Customers... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting responsive, attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr. Martin was great Vet! She listened to everything I said and gave a real opinion of her own not some text book answer quick to put the dog on steroids like my Vet experiences in the past. She was i... See more

Company replied

Rated 5 out of 5 stars

Dutch Vet service is amazing! One membership covers upto 5 pets which is wonderful because we have multiple kitties. Their customer service is excellent along with Vet service. Every Vet we have seen... See more

Company replied

Rated 5 out of 5 stars

I am very glad to have added Dutch to our wellness for our fur babies. Alot of the time we avoid the vet because of cost , and our cats especially get all stressed going and when they just need flea m... See more

Company replied

Rated 5 out of 5 stars

This was our 1st visit: the vet was very professional, yet kind, compassionate, & respectful. Our visit ran 11 minutes over, so 10 minutes is an unrealistic appointment length, at least for some issue... See more

Company replied


Company details

  1. Veterinarian
  2. Animal Hospital
  3. Emergency Veterinarian Service
  4. Pet Insurance Company
  5. Veterinary Pharmacy

About Dutch Vet

Written by the company

Human with dog on lap engaging in a video call with vet on a mobile phone.
At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

The doctor was very attentive to detail…

The doctor was very attentive to detail and took the time to thoroughly discuss all of my questions and concerns. The explanations were clear, and the treatment and prescription recommendations were provided in great detail. Responses were always quick, and everyone was incredibly friendly and professional. I truly appreciated the excellent care and attention given to my cat. Thank you!

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

From the comfort of home!

We had our visit from the comfort -of our own home I didn't have to worry about stressing out my baby kitty by conning her into getting into a carrier and then taking her to unknown place with other animals that are also scared just a horrible experience going to the vet for both of us. And the visit was with a truly kind veterinarian, I think a lot of people know what I mean when I say that a lot of vets these days really are just going through the motions. It's like they don't have any feeling for animals, for any feelings at all! ....it shows. And the last thing a fur baby needs when they're that stressed out already is to deal with an unkind, unfeeling human poking and potting them. I'll never go to the vets clinic again-well there are few exceptions (knocks on wood)- not if we can help it. Thank you Dutvh!

April 15, 2026
Unprompted review
Rated 3 out of 5 stars

The veterinarians are wonderful!

The veterinarians are wonderful. I have seen a few of them and they are all great.
They recently updated the website but its still difficult to make an appointment.
It would also be nice to have a section telling you which medication and when you ordered it along with the option to order a 1, 3 or 6 month supply (flea prevention). You have to call or email them if you are having trouble.
With that said, if you don't want to take your pets in to the office then Dutch will work.
Oh, Dutch allow's up to 5 pets per membership!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Dutch for my dog…

I have been using Dutch for my dog Selah Vee for about a year now and they have always been on top of her care! The first doctor we saw went above and beyond for Selah when she was so sick last summer. I HIGHLY recommend!!! Always always always five stars! ✨🌟💫🌟✨

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great service

This is a great service for busy families whose pets need minor treatments. I have three dogs and was able to have them all prescribed at the same time which saved me a lot of hassle and money.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

New customer and loved it

First time every using an online service like this. I love how I could fit my appointment easily into my schedule. My vet was extremely knowledgeable and created a solid plan for my cat's health. I am looking forward to using this service again.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

I needed Itranfungol for three cats

I needed Itranfungol for three cats. Only one bottle was sent, I needed two, to complete one week. I called and was told the bottle would be sent out on a Friday-and arrive on Monday- and interrupting my first week already by a day. But instead, it was sent out on Monday, arriving on Wednesday. Instead of 2 bottles, again, I received 1 bottle. Absolutely useless! Doesn't matter how often I call and email. No repone to emails

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Didn’t know much about online…

Didn’t know much about online veterinary services, but he’s going to try it. And I am so grateful. I did the best veterinarians for all of my three dogs, veterinarians that keep checking up, after the consultation

June 24, 2025
Unprompted review
Dutch Vet logo

Reply from Dutch Vet

We are so glad to hear that our online veterinary services have been a positive experience for you and your three dogs. Thank you for your kind words!

Rated 4 out of 5 stars

The vet was amazing!

The vet was amazing! My only complaint is, I expected a quicker appt and realized only after I signed up that it was going to take about 5 days to see the vet. There was a weekend involved but I expected to get an appt bedore the weekend as they advertise quick appts. I hope that gets better in the future.

June 22, 2026
Unprompted review
Dutch Vet logo

Reply from Dutch Vet

We appreciate you sharing your experience. We understand your expectation for a quicker appointment and regret that the scheduling did not meet your needs. We are actively working to improve our appointment availability.

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