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Difmark.com Reviews 

13,748
•
TrustScore 4 out of 5

4.2

Internet Shop
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Review summary

Created with AI, based on recent reviews

Looking at 4,296 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service and the helpful, professional staff, noting clear and friendly communication throughout their interactions. Many people are satisfied with their purchases, highlighting the quick and easy user experience, with codes and keys often received instantly and working without issues. However, some customers also noted issues with product descriptions, particularly concerning shared accounts, which led to dissatisfaction when the product was not as expected. A few other people also felt that customer service could be slow to resolve these specific product-related problems, sometimes requiring multiple attempts to address the issue.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting issues such as not receiving the game... See more

Service

Clients share positive opinions on service, consistently highlighting its helpfulness, efficiency, and good... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, with many reviewers reporting quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I discovered this website in 2020 and have used it ever since to find new PS4 games or Steam keys. Everything went smoothly until one incident: a seller named “PLAYTOWN” offered me the game (Drago... See more

Company replied

Rated 4 out of 5 stars

i have bought a lot of times in difmark its trustable sometimes they may reply late i reccoment CodesMarket they are excellent and reply in a few minutes and there prices are really good

Company replied

Rated 4 out of 5 stars

Pretty good, got the game the service was simple and easy to understand, and did take a little while but that’s okay it was worth it, and pretty cheap.

Company replied

Rated 4 out of 5 stars

I bought Gran turismo 7 sold by Global Games (it was a shared account but I didnt see that ,they helped me resolve the issue ) I'd say responsive customer service and willing to help ,but as a lesson... See more

Company replied

Company details

  1. Internet Shop

Written by the company

🌟 Difmark.com – a rapidly growing digital marketplace where gamers can buy and sell all kinds of digital goods. 🎮 With over 100,000 products from trusted sellers worldwide, you’ll find everything at unbeatable prices, all with instant delivery and detailed activation guides for every purchase. 💳 Flexible payment options to suit your needs: from Visa/Mastercard, Google/Apple Pay, to popular alternatives like Paysafe, Neosurf, WeChat, BLIK, iDEAL, Pix, and Klarna – covering 300+ banking channels globally. 🔐 Security and privacy are at the core of our platform. We ensure a safe and seamless experience for both buyers and sellers. Our dedicated support team is always ready to assist with technical issues, recommendations, or any questions, ensuring your satisfaction and making your digital shopping journey smooth and enjoyable. Discover a new way to trade in the digital world – hassle-free and secure!

Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(13,748)

5,048 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased an Xbox account through…

I purchased an Xbox account through Difmark, but before using it I discovered that it was not a full-access account. To receive verification codes, I was instructed to use a third-party website provided by the seller rather than having direct control of the email and security settings.

I did not log in, activate, or use the account because I did not feel comfortable with this access method. I requested a refund immediately, but the seller refused on the basis that the account details had already been delivered. I have contacted Difmark support and am currently waiting for them to review the case.

I will update this review depending on how Difmark handles the issue.

July 11, 2026
Unprompted review
Difmark.com logo

Reply from Difmark.com

Dear Customer

Thank you for letting us know about the problem in your case.

I am very sorry that your problem with the seller did not get resolved as you wanted.
If you do not reach a resolution with the seller in chat, you can submit a Dispute and in a follow up action escalate your case to Claim. You can do this on our detailed order page.

Our team will process your claim within 3 working days. Based on our rules and regulations will make the right decision.

But please note, if your problem is related to the fact that you did not read the product description or the description of the offer or you bought the product by mistake and after delivery you ask for a refund, your Claim will be rejected.
But if the seller has violated the delivery rules or the product is not working, our team will respond to your Claim and finalise it in your favour.

Thank you for review, we try to be better for you

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Rated 5 out of 5 stars

FAST

FAST, good store. I bought from Easy-Key. Very fast response. 5/5

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick and efficient
They didn't have the game I was looking for and offered me an alternative

July 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Ingannevole

Order number: [3371779]. Scam. I bought a game but they provided an illegal shared Nintendo account, which is against Nintendo TOS and risks banning my console. Support in chat is completely ignoring my refund requests. Avoid this website!"

July 10, 2026
Unprompted review
Difmark.com logo

Reply from Difmark.com

Dear Customer

Thank you for letting us know about the problem in your case.

I am very sorry that your problem with the seller did not get resolved as you wanted.
If you do not reach a resolution with the seller in chat, you can submit a Dispute and in a follow up action escalate your case to Claim. You can do this on our detailed order page.

Our team will process your claim within 3 working days. Based on our rules and regulations will make the right decision.

But please note, if your problem is related to the fact that you did not read the product description or the description of the offer or you bought the product by mistake and after delivery you ask for a refund, your Claim will be rejected.
But if the seller has violated the delivery rules or the product is not working, our team will respond to your Claim and finalise it in your favour.

Thank you for review, we try to be better for you

Rated 1 out of 5 stars

Possibly the worst company I have ever…

Possibly the worst company I have ever bought something off, firstly the seller sold me something that was completely unsafe for security reasons, asked for a refund as I hadn’t received the product and told no. I then opened a dispute due to this which difmark decided to close without helping me or even informing me they were closing it. I have now had to get in contact with my bank to raise a dispute to retrieve my money back. Unhelpful money grabbing SCAMMERS!!

July 10, 2026
Unprompted review
Difmark.com logo

Reply from Difmark.com

Dear Customer,

Thank you for bringing your concerns to our attention on Trustpilot.

We deeply regret that your experience with the seller did not meet your expectations. Ensuring a positive resolution for every customer is our priority, and we are here to help.

Unfortunately, the information provided in your review does not match any orders in our system, making it challenging for us to locate your case.

To assist you effectively, we kindly ask you to contact our support team via ticket system on our website.
When you do, please mention that you are reaching out regarding your Trustpilot review—this will allow us to prioritize your inquiry and investigate the matter thoroughly.

Your feedback is invaluable in helping us improve both our processes and communication. We truly appreciate your understanding and look forward to resolving this for you promptly.

Thank you for giving us the chance to address your concerns.

Rated 5 out of 5 stars

Another successful purcharse

Once again, I had my order delivered without any problems. I really recommend Difmark and BinStore seller from who I buyed 2 times already.

July 9, 2026
Unprompted review
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Rated 1 out of 5 stars

what bunch of clowns

what bunch of clowns
I try to buy but never receive the email to get the code to confirm my email.

July 9, 2026
Unprompted review
Difmark.com logo

Reply from Difmark.com

Dear Customer,

Thank you for bringing your concerns to our attention on Trustpilot.

We deeply regret that your experience with the seller did not meet your expectations. Ensuring a positive resolution for every customer is our priority, and we are here to help.

Unfortunately, the information provided in your review does not match any orders in our system, making it challenging for us to locate your case.

To assist you effectively, we kindly ask you to contact our support team via ticket system on our website or send massage.
When you do, please mention that you are reaching out regarding your Trustpilot review—this will allow us to prioritize your inquiry and investigate the matter thoroughly.

Your feedback is invaluable in helping us improve both our processes and communication. We truly appreciate your understanding and look forward to resolving this for you promptly.

Thank you for giving us the chance to address your concerns.

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Rated 5 out of 5 stars

My favorite gray market

My favorite gray market, they don't have that weird-predatory subscription auto-checker on like other sites.
Always fast, and always reliable. Even when the code doesn't work which has happened they always make it right.

July 9, 2026
Unprompted review

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