The entire experience was great from online ordering, scheduling and testing. Online order, easy. Couple text messages to schedule the tests day and time, no problem. Simple online signing of co... See more
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See what reviewers are saying
As a cancer survivor, I need to be extra careful when observing social distancing and general interaction with other people. The nurse from Cell Vault couldn't have been more professional and conscien... See more
I scheduled a covid test and after waiting for thirty minutes beyond my scheduled appointment time, I reached out to the scheduler who advised me that they cancelled my test and should be receiving a... See more
Very efficient and professional! I had a nurse named Jordan who came to do the test. She was so nice and professional and it was all very comfortable and felt very safe. I have a pretty bad autoim... See more
Company details
Information provided by various external sources
At Cell Vault, we're redefining the consumer's role in a new generation of therapeutics: immunotherapy. Rather than forcing patients to be at the whim of their illness, we allow them to take control of their future. By banking their T-cells while healthy, we provide consumers the opportunity to ensure access to immunotherapies, should they ever need them. During the pandemic, Cell Vault is working diligently with key laboratory and healthcare partners to enable greater access to COVID-19 IgM/IgG Rapid Antibody Testing across the US.
Contact info
United States
- info@cellvault.com
- cellvault.com
You should know
4.3
Excellent
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very professional and knowledgeable…
Very professional and knowledgeable thank you!
February 18, 2021
Unprompted review
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Great service and on time delivery of…
Great service and on time delivery of the information.
July 13, 2020
Unprompted review
Cancelled my appointment the day before…
Cancelled my appointment the day before and told me I would get a refund and did not refund me now I have to file with AMEX to try and get my money back scam.
July 11, 2020
Unprompted review
Cancelled my testing and never gave me a refund
I scheduled a covid test and after waiting for thirty minutes beyond my scheduled appointment time, I reached out to the scheduler who advised me that they cancelled my test and should be receiving a refund. We are now about a week later and I still dont have my refund.
July 9, 2020
Unprompted review
My order was canceled and I don’t know…
My order was canceled and I don’t know why? Im waiting for the refund
July 7, 2020
Unprompted review
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Cancelled our appointment just 2 hours…
Cancelled our appointment just 2 hours before the scheduled time, offering no explanations or alternative.
July 7, 2020
Unprompted review
Professional and friendly
July 6, 2020
Unprompted review
I booked My appointment a week out
I booked My appointment a week out. I got A text 2 hours before the time of my appointment the day of testing with a cancellation. No explanation and no rescheduling. Very unprofessional and very disappointed. Would not recommend this service.
July 6, 2020
Unprompted review
It was quick and easy
It was quick and easy, Chris was professional and especially good with my kids who were terrified. We were all clear! And we got the results in 10 min.
July 6, 2020
Unprompted review
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Cancelled my appointment with just a…
Cancelled my appointment with just a hours notice. Still waiting for my refund. If you cancel on me, that should happen right away.
July 6, 2020
Unprompted review
Not trusty.....
I didn’t receive the service, which I paid for, and I am still waiting for the refund....
Awful company...,
July 5, 2020
Unprompted review
Amazing service
Amazing service. From booking to day of year, everything was professional and reliable. The process was smooth and I would strongly recommend to anyone!
July 4, 2020
Unprompted review
Nurse did not show up
Nurse did not show up. I emailed after waiting 20 minutes and they told me they had texted me yesterday morning cancelling due to updated regulations preventing in home testing. I didn't receive any text, very unprofessional and very disappointing.
July 4, 2020
Unprompted review
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The nurse cancelled the appointment few…
The nurse cancelled the appointment few hours before the appointment time, stating that some FDA ruled required them to cancel the appointment. Very disappointed.
July 3, 2020
Unprompted review
Cancelled appointment the day before
Cancelled appointment the day before, allegedly due to FDA restrictions; however, no restrictions were found online on FDA website or yours that would prevent the appointments.
July 3, 2020
Unprompted review
great experience.
July 2, 2020
Unprompted review
Efficient process
We had the nurses come to my office and the process was very efficient and well organized.
July 2, 2020
Unprompted review
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Easy, fast and professional
Great, easy, no fuss, kind and informed and professional service and health provider. would recommend
July 1, 2020
Unprompted review
Everything was great from making the…
Everything was great from making the appointment online to having the test done.
Great service!
July 1, 2020
Unprompted review
The assigned provider was great!
Heather was great, the process was easy and simple.
June 30, 2020
Unprompted review
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