All plans include a 14-day free trial
Find the plan for you
AnnualMonthly
Pro
Starting at
$85
per agent / monthAdvanced features for growing teams and with AI automation at the core.
- Conversation tracking, SLAs and assignments
- Slack Inbox and Broadcasts
- Integrations & API
- Dedicated Slack support channel
- Customer portal
- Knowledgebase sync
- Custom analytics dashboards
- NPS & CSAT surveys
- CRM integrations
- Bi-directional 3rd party ticket sync
- Escalations & approval requests
- Custom status workflows
- Standard MSA
*Minimum 5 seats · Conversation limits apply
Business
AI automation, custom integrations, and a dedicated solutions engineer for scaling teams.
Everything in Pro, plus:
- AI automation builder
- Self-learning documentation
- Dedicated solutions engineer
- Custom RBAC permissions
- Custom integrations
- Single sign-on (SSO)
- HRIS integration & directory sync
- Mass email broadcasts
- Industry-leading SLAs
- Slack enterprise grid
Enterprise
Custom solutions for teams needing compliance, dedicated hosting, & advanced support.
Everything in Business, plus:
- Dedicated hosting
- Data residency
- LDAP integration
- HIPAA & BAAs
- Custom MSA
Frequently asked questions
Answers to common questions
What contract lengths are possible?
Monthly, annual, or multi-year.
How do I know if I need the enterprise plan?
Book a demo with our team and we'll help you figure it out.
How can I try Unthread before buying?
Sign up for a demo and you'll get access to a free trial.
Automate operations right from Slack
- All-in-one platform for every channel
- Get up and running on day one
- Perfect for your entire company