Steven Andrews

Hi Steven.

Thanks for taking the time to give us some feedback.

We’re sorry to hear about your disappoint with the arrival of your order.  This
was really disappointing to hear, and we’d love the opportunity to discuss this
further.
I’ve gone ahead and dropped you a message via email with a subject line of ‘Your
Recent Trustpilot Review’. 

If you can reply to this our team would love to get to the bottom of this issue
and help you further. 

The situation you’ve described is not the type of service to expect when
shopping at Flannels.
 

Kind Regards
Amber 
Customer Service Advisor

Hi Steven, we are so pleased we could help you with your queries in a prompt manner. You know where we are should you need anything else. Thanks, Danielle