GG

GG

United Kingdom

Reviews

Review of Samsung UK


Rated 2 out of 5 stars

Seems OK - jury still out and a few niggles

Seems a good product. Still getting used to the new layout but more accessible than our old American Fridge. Ice takes up too much room in the freezer, though - literally half the top drawer. We may end up turning it off for the extra capacity. There were no pictures on the website of the freezer - was showing a different model on the product Web page which I queried but they weren't able to help which is a bit poor given it's a big purchase. So it was a bit of a gamble but on balance I think we'll be happy with it. Took off another 2 stars for delivery because they were OK but a bit uncommunicative, had to borrow tools from us to install (?!) and I discovered they had dumped a load of polystyrene packaging in our garden waste bin on their way out!

2 February 2026

Reply from Samsung UK

We’re sorry to hear about the frustrating experience you had with the delivery and installation of your American‑style fridge freezer, GG.

We prioritise providing our customers with a safe and secure delivery experience. This means our courier partner, AIT, is tasked with ensuring your appliance is delivered and installed professionally. We completely understand how disappointing it must have been for you, especially given the crew needed to borrow tools to safely bring the appliance into your property, along with the lack of communication you encountered.

We’re pleased to hear that your fridge freezer has now been installed and is working without issue. If you’d like assistance with the freezer compartment or the ice maker, feel free to contact our Support Team. They’ll be more than happy to provide usability tips and guidance on how to switch off the ice maker if needed.

You can find our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^JM at Samsung Support

Review of Docks Beers


Rated 5 out of 5 stars

Great gift idea for a beer lover

Great gift for a colleague's leaving present. Love the toolbox packaging and the names of the beers were very appropriate. Others wanted to know where I found such a great gift and the recipient was delighted. I hope they taste as good as they look!

17 November 2025

Review of Linjer


Rated 5 out of 5 stars

Stunning wedding earrings and great customer service

I bought these earrings as a special gift for my daughter to wear for her wedding. They looked absolutely stunning on her - we had looked at so many and most were either too small or too chunky, and there were not many in solid gold for this price point. These fitted the bill perfectly. Good quality, sophisticated and a real statement. She was thrilled with them and they complemented her look perfectly. The customer service from the team was also outstanding- I cannot praise them highly enough for their kindness, understanding and speed of reply. A great experience from start to finish and I highly recommend this company for their beautiful designs and attention to the customer.

20 August 2025
Unprompted review

Reply from Linjer

Hi there,
Thank you so much for sharing this wonderful review! We’re truly honored that your daughter wore our earrings on such a special day, and we’re delighted to hear they were the perfect match for her wedding look. It means so much to know that both the jewelry and our customer service made your experience a memorable one. Your recommendation is deeply appreciated, and we’d love to serve you again in the future.

Review of DPD UK

Review of Freedom Destinations


Rated 5 out of 5 stars

Superb, bespoke and professional service

Lauren was incredibly helpful, efficient, flexible and knowledgable. She really listened, got back to me very quickly and organised the whole trip exactly as we wanted - nothing was too much trouble and she made the whole experience a joy. I was attracted by the very comprehensive and enticing details on the website and then when I called this excellent impression was back up by superb service. Not only that, but I had been going around in circles trying to book it all myself and she was able to offer a better deal than I could find searching the internet for each element. This gave me real confidence that this company are professional, don't overcharge and really prove their worth over the DIY approach. We are so looking forward to the holiday and happy it has been well organised by professionals who know their subject and have visited the destination personally.

12 September 2024
Unprompted review

Reply from Freedom Destinations

Wow! What a fantastic review. Thank you. It is fantastic to hear that Lauren has been looking after you so well and that she has managed to book your perfect holiday itinerary, for the perfect price! We shall share your kind comments with Lauren, and the rest of the team involved as we know they will appreciate them.

Review of Stubble & Co


Rated 5 out of 5 stars

I bought the roll top rucksack for my…

I bought the roll top rucksack for my son and he absolutely loves it. Unfortunately there was an issue with the zip, but Liv in Customer Services was amazingly helpful, empathetic and super-responsive. The bag was replaced within a day, once I had sent pictures of the fault. We are so pleased with the excellent customer serivce and the bag itself which is stylish, capacious and well designed. Great company and will defintiely purchase again.

23 February 2024
Unprompted review

Review of Emma Bridgewater


Rated 4 out of 5 stars

Reply from Emma Bridgewater

Good Afternoon,

Thank you for reviewing our service. Our customer experience is very important to us.

Kind Regards
Emma Bridgewater Team

Review of Luxair Cooker Hoods Ltd


Rated 4 out of 5 stars

So far so good...

Easy ordering and good updates on the delivery in real time. Surprised that poor Lee had to deliver this large item on his own, and just very lucky my husband happened to be in to help. I wouldn't have managed it if it was just me and Lee. Haven't unpacked it yet so fingers crossed it's all there and undamaged.

11 December 2023
Unprompted review

Reply from Luxair Cooker Hoods Ltd

Hi Gabrielle,

Thank you for your review, we are pleased to hear you are happy with your experience from ordering to delivery!

We do provide our drivers with all necessary equipment in the vans for delivering the larger items.

We will make sure your kind comments are passed on and thank you again for taking the time to leave a review.

Kind Regards,
Luxair Cooker Hoods Ltd.

Review of DPD UK


Rated 2 out of 5 stars

I said to deliver to a neighbour…

I said to deliver to a neighbour because I knew I woudl be out, but the box was left dumped outside my door. Luckily it wasn't raining but it is a very large box and I have had things stolen from the doorstep before.

25 October 2023

Review of Monica Vinader


Rated 5 out of 5 stars

Lovely jewellery and great customer service

I love the ethos of Monica Vinander, using recycled materials as much as possible. My family wanted to buy me a special necklace for my birthday and after looking around I chose this company for quality assurance and great design.The customer services agent I spoke to was extremely helpful and friendly and made the whole experience very enjoyable. I love the flexibility of the designs, being able to add different charms to the earrings and necklaces to personalise them. Would thoroughly recommend.

11 January 2023

Reply from Monica Vinader

Dear Mary, ​ Thanks for taking the time to write us such a wonderful five star review! - we are pleased to hear you had a positive experience shopping with us x Kind Regards, Harley The MV Team

Review of Sportsdirect.com

Review of Telecare24


Rated 5 out of 5 stars

Good peace of mind

Very fast delivery, incredibly easy to set up and the test worked well. The operator was kind, helpful and spoke clearly. It gave me a lot of confidence that this was the right solution for my Mum to give us all peace of mind.

27 December 2021

Reply from Telecare24

Hi Mary!

I'm so pleased to hear you found the alarm easy to set up and place a test call :) It's wonderful to know it has given you a lot of confidence and peace of mind for your Mum.

Warm regards,
Vikky