Zodiac Casino Reviews 

6,851
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 924 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpful, understanding, and professional support agents who provide prompt assistance. Many also enjoy the wide variety of games available, along with the generous bonuses and loyalty points offered. The overall service is often described as reliable and trustworthy, with many users having no thoughts of going elsewhere. However, some people mentioned issues with payment processing, noting that withdrawals can take several days to arrive. A few other people also felt that VIP points were suspended without clear reasons, and some experienced buffering or slow site performance.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the great games, new offers, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the quick, amazing, and prompt... See more

Service

People report positive experiences with service, often highlighting the helpful and quick responses from... See more

User experience

Customers consistently note positive experiences with user experience, with many finding the games fun and... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers expressing frustration over withdrawal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You have the resources and community to make peoples lives much better. Maybe deep down we all want support and without it we get sick. And gamble on our values. And loose. I wish players to be love... See more

Company replied

Rated 4 out of 5 stars

Prompt professional service. Any issues are addressed and resolved even if it takes a couple of tries.

Company replied

Rated 4 out of 5 stars

Zodiac is a good casino it’s always up to date with slots games I like the reward points

Company replied

Rated 5 out of 5 stars

Speedy response and thorough checking for an extra bonus I was eligible for. Thank you . Although I have never received over 15 % on a bonus top . For as much as I play it would be nice to sometimes r... See more

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino

About Zodiac Casino

Written by the company

Zodiac.Casino is a premier online casino that offers players an unparalleled gaming experience.

With a focus on providing a safe and secure environment using latest encryption and security protocols, Zodiac.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.

Zodiac casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.

With fast payouts, amazing loyalty bonuses, and 24/7 customer support, Zodiac.Casino is the ideal choice for anyone looking for a superior Online Casino experience.

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4.4

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(6,851)

870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, helpful.

9 July 2026
Zodiac Casino logo

Reply from Zodiac Casino

We're thrilled to hear that you found our service fast and helpful! We strive to provide the best experience for our players at Zodiac Casino.

Rated 3 out of 5 stars

Zodiac is ok

Zodiac is ok. Its possible to win. But if you ever win you should take your money and never play again. This Casino seems to play with your money. Once you win a decent win everything in the system changes, treasure rewards are weak and they stop paying completely until they take alll the money you won back. It's also pretty much impossible to ever win anything off bonuses or treasure Rewards, they are only there to suck people in. Gold surge is a frikin joke. Never got anything but thunderball numbers from it..

8 July 2026
Unprompted review
Zodiac Casino logo

Reply from Zodiac Casino

Thank you for sharing your experience with Zodiac.

Zodiac is built to deliver fair gameplay, with all game results determined only at the moment each bet is placed. While luck can shift from session to session, many players do enjoy regular wins, from smaller cashouts to major jackpots, and all slots feature strong RTP alongside the Highest Win Rate Guarantee.

Treasure Rewards, bonuses, and Gold Surge are designed as added value to gameplay, and your feedback is valuable as the team continues improving these features. For personalized support, please reach out anytime to the friendly 24/7 team at support@crhelpdesk.com.

Rated 1 out of 5 stars

Deceptive rewards program

This casino uses deceptive marketing in my opinion. Their rewards riches entice you to make a deposit to maintain rewards, however it is never that simple. I am thankful that they are no longer a company that I trust, I have a feeling I will have much more money in my pocket!
Have a look at the “positive” reviews here - then read the uninvited ones - the others are bought by way of freebies I suspect.
Of all the gambling experiences, this one is the worst in terms of actual cash outs. If you happen to build up some winnings, be careful, the rate at which they take all that and more back is astonishing!

7 July 2026
Unprompted review
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Reply from Zodiac Casino

Thank you for your review. We stand by the integrity of our platform and the genuine nature of all feedback we receive. Our Rewards Riches program rewards player activity with exclusive bonuses and promotions, and our winners' stories reflect real player experiences. We offer fast withdrawal options and a Highest Win Rate Guarantee across all games. We'd welcome the chance to address your concerns directly, please reach out to support@crhelpdesk.com.

Rated 1 out of 5 stars

Very disappointed

I have been a loyal playing customer for a long time and all of a sudden my account got suspended for not spending money from bonuses, it’s has been suspended for over 3 months now and even though I have deposited money several times it’s still suspended, I can’t use my vip credits that I EARNED from depositing and playing but I’m told I can keep depositing and playing!!!!! Well I’m not spending no more money on a casino app that won’t let me use my vip credits that I earned from playing and depositing, this is absolutely ridiculous, if they don’t like people playing from bonus credits then DON’T OFFER BONUS CREDITS🤬🤬🤬🤬🤬

7 July 2026
Unprompted review
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Reply from Zodiac Casino

Thank you for sharing your experience. We can't access or discuss account details here, but our team can help directly. We remain committed to maintaining the highest standards of fairness and integrity across everything we offer. Our friendly support team is available around the clock and would be glad to look into this for you. Please reach out at support@crhelpdesk.com.

Rated 5 out of 5 stars

Quick and you Made my day i really…

Quick and you Made my day i really appreciate the Bonus . Fingers Cross. Lick

8 July 2026
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Reply from Zodiac Casino

We're thrilled to hear that we made your day! Thanks for choosing Zodiac Casino, we appreciate your positive feedback.

Rated 5 out of 5 stars

Love all the fun slots games

Love all the fun slots games

6 July 2026
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Reply from Zodiac Casino

We're so glad you're enjoying our slot games! We strive to provide a fun and exciting experience for all our players.

Rated 4 out of 5 stars

Bigger winnings

I do find winnings are bigger with casino rewards, compared to other sites like Betty n others, but usually have to bet bigger amounts. The daily rewards can be decent, and seem better promos like double points only if play on 2 or more of casino rewards platforms. I’m hoping loyalty and VIP players like myself playing on and off for 10+ years will get more VIP rewards with few better options, like the offers starting executive dining out it’s be great to get extra offers in the mail/email as when years ago I would!
I can state they have a great selection of games and is a lot of Fun, and withdrawals are usually within 3 to 5 days.

6 July 2025
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Reply from Zodiac Casino

We're thrilled to hear that you're finding success with Zodiac Casino! We hope your winning streak continues.

Rated 5 out of 5 stars

I got a bonus based on my play

I got a bonus based on my play

5 July 2026
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Reply from Zodiac Casino

We're thrilled to hear you enjoyed your bonus! Keep playing and there might be more surprises in store for you.

Rated 1 out of 5 stars

Zodiac Casino is not a trusted casino

Zodiac Casino is not a trusted casino, they are not paying your withdrawals. They said it is bring processed but snd you will be waiting for days and no money being transferred in your bank account. I tried emailing them on the SupportCR Help Desk and no response until now. This is the onl y the online casino i played that did not pay my money.

30 June 2026
Unprompted review
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Reply from Zodiac Casino

Thank you for sharing your experience with us. We understand waiting on a withdrawal can feel frustrating, and we'd like to help get this sorted for you.

Payouts are handled securely and as quickly as possible, though turnaround times can vary depending on the withdrawal method chosen. We can't access or discuss account details here, but our team can help directly. Please reach out to support@crhelpdesk.com and our 24/7 support team will look into your withdrawal status and assist you right away.

Rated 1 out of 5 stars

terrible site

terrible site. extremely long withdrawal processing times. live chat have extremely limited powers and are unable to help or do anything. only pragmatic games and some bottom of the barrel providers.

overall a really poor site. no welcome bonus no reason to play here

made a withdrawal and self ecluded to how to poor it is here.

spoke to live chat this casino is terrible still waiting.

day 1: still processing
day 2: still processing
day 3: still processing. cleared towards end of day 3.

closed account site is terrible. no intention to improve or develop the casino further.

4 July 2026
Unprompted review
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Reply from Zodiac Casino

Thank you for sharing your thoughts with us. We understand waiting on a withdrawal can feel frustrating, and we appreciate your patience while your payout is processed securely. Processing times can vary depending on the withdrawal method chosen, and our team is always working to streamline payouts while maintaining strict security standards .

We'd love the chance to show you more of what we offer. Our game library includes a wide variety of cutting-edge titles with exciting themes, progressive jackpots, and innovative bonus features, with new slots launching every few days . We also run daily bonuses and a multi-tiered loyalty program designed to reward our players .

We can't access or discuss account details here, but our team can help directly. Please reach out to support@crhelpdesk.com and our 24/7 support team will be happy to assist you with your withdrawal and any other questions.

Rated 5 out of 5 stars

Thanks guys $160

Thanks guys $160

4 July 2026
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Reply from Zodiac Casino

Congratulations on your win! We're delighted for you and hope your good luck continues at Zodiac Casino.

Rated 5 out of 5 stars

Playing at Zodiac has.allways been a…

Playing at Zodiac has.allways been a pleasure. I would recommend this casino to.anyone looking. Support staff are great and very helpful.

3 July 2026
Zodiac Casino logo

Reply from Zodiac Casino

We're so glad to hear that you're having a great time at Zodiac Casino! We look forward to continuing to provide you with an enjoyable gaming experience.

Rated 5 out of 5 stars

Some of the hot games you have…

Some of the hot games you have suggested have been great to play.

2 July 2026
Zodiac Casino logo

Reply from Zodiac Casino

We're thrilled to hear you're enjoying our hot games! Keep the fun going and good luck!

Rated 1 out of 5 stars

can’t even get on the site

It’s been over an hour and I can’t log on. it keeps buffering and when it’s finally done, it sends me to a chat with customer service, who asks me the same questions. Then send me to redo my password and then it’s still buffering… I give this two thumbs down don’t waste your time

3 July 2026
Unprompted review
Zodiac Casino logo

Reply from Zodiac Casino

Thanks for letting us know. This is a known and temporary issue, please try again now. Otherwise, our support team can look into what's happening with your login and get things working smoothly again. Reach out anytime at support@crhelpdesk.com and they'll take good care of you.

Rated 4 out of 5 stars

Helpful

It was alright, grateful for the gift

2 July 2026
Zodiac Casino logo

Reply from Zodiac Casino

Thanks for your feedback! We're glad you appreciated the gift and hope you continue to enjoy your time at Zodiac Casino.

Rated 5 out of 5 stars

Bonus spins

Bonus spins

3 July 2026
Zodiac Casino logo

Reply from Zodiac Casino

We're thrilled you're enjoying the bonus spins! Keep spinning and winning at Zodiac Casino!

Rated 5 out of 5 stars

Quick and positive result

Quick and positive result. Thanks zodiac

1 July 2026
Zodiac Casino logo

Reply from Zodiac Casino

We're so glad you had a quick and positive result with us! Thanks for choosing Zodiac Casino, we appreciate your support.

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