I had a complicated return, partially my fault which was done without realising. Someone called Chris (I think, terrible memory) rung me to explain the return procedure. His customer service was excep... See more
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Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Bergholt Road, CO11 1QT, Brantham, United Kingdom
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Replied to 100% of negative reviews
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I bought the adidas courtquick padel shoes in white and gold as a gift for the padel player in my life. Padel Shack was one of the few places that had so many colour options for these (four, whereas the main adidas website only had two available at the time). They were also discounted which was greatly appreciated, and there were so many size options, unavailable elsewhere.
Not actually a padel player myself but going off research, I was very grateful for the clear and succinct description explaining the stability, speed and durability of the shoes. All of the photos of the shoes allowed me to see the full design and also the sole of the shoe which is very important for grip on the court.
Free, fast delivery in just 3 days was much appreciated. The padel player I got these for loved the gift! Looking forward to purchasing from here in future.

Reply from Padel Shack
I ordered a racket for my grandchild's 21st. Birthday which was dealt with most efficiently. Kept informed of expected delivery date. Duly delivered on time by Royal Mail.

Reply from Padel Shack
Great prices, super quick delivery and a nice little note to go along side the order. Will definitely use again

Reply from Padel Shack
Everything always out of stock. This is the second time that I have been bought a gift voucher (6b months apart) and every single item of clothing that I liked was out of stock in my size. So this will be the second time that I've had to spend £50 on balls and sweat bands that I don't really need.! Useless.

Reply from Padel Shack
Simple straightforward and reliable! Ordered a gift voucher on line- delivered by email exactly when I requested! Also kept me informed of progress. Would use again.

Reply from Padel Shack
I bought some Padel racquets quite some time ago. I noticed a small issue with the racquet I was not using. Despite the it being over a year, Padel Shack offered me vouchers in compensation of the problem. They called me up personally and made sure that I was happy with the outcome, I was really impressed with the service.

Reply from Padel Shack
Item was well packaged and delivery was very quick

Reply from Padel Shack
Apologies for the late review but I have to say that the Padel Shack really did pull it out of the bag when my original order did not arrive in time for my son's Birthday. When I rang I got through to someone straight away, and once it was confirm that my padel delivery had indeed gone astray, they were very quick to offer a replacement and not only that, but ship it 'next-day' delivery to ensure it arrived in time. Can't thank you enough as the sight of his face when he opened it was wonderful!!

Reply from Padel Shack
I had a complicated return, partially my fault which was done without realising. Someone called Chris (I think, terrible memory) rung me to explain the return procedure. His customer service was exceptional. This company care about their customers and Chris was extremely helpful. I will be returning to their website when it’s my turn to choose a padel racket. I would totally recommend this company!!! Excellent customer service at its highest!!!

Reply from Padel Shack
Excellent service. Very quick delivery. Highly-responsive customer service. Highly recommend!

Reply from Padel Shack
Purchased a racket to give as a gift. Very fast dispatch and delivery. The racket was well packaged to protect it from damage during transit. Good communications from Padel Shack.

Reply from Padel Shack
Fast process ships out almost same day also great deals. They are the place to get all your padel equipment!!

Reply from Padel Shack
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