Cherryz Reviews 1,240

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I miss cherryz so much it was an amazing company fabulous customer service great prices brilliant range of products please come back

Rated 2 out of 5 stars

Probaly won’t use again. Delivery was quick but cleaning fluid had leaked onto other items in box not much but it was not separated from food items or bagged separately. 2 missing items from or... See more

Rated 5 out of 5 stars

Good value for money, large range of items available at good prices, in comparisons with well known stores. My only quip is that one the toilet cleaner I ordered was 12+ months out of date, but I'... See more

Rated 5 out of 5 stars

Just found out they’re closing! 😫 So gutted - only ever had a problem once and it was dealt with and I was refunded immediately! Always given plenty of notice if an item out of stock - which was rar... See more

Company details

  1. Discount Store

About Cherryz

Written by the company

Save money on everyday essentials like groceries, household & personal care items and discover new things every week. As seen on TV 📺

At Cherryz, it’s our mission to make grocery shopping fun:

💰Low prices on big brands
🆕Cool new products every week
📦Delivered straight to your door as soon as the next day
🆓Try our Delivery Pass for unlimited standard deliveries

Download the app and start saving now!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Regular shopper at Cherryz

Regular shopper at Cherryz. There are tons of good deals & they undercut Tesco on most if not all cleaning products. Good discounts for free delivery as well which is always a bonus, saves me a job going to the shop. Delivery always fast! I have had a few issues with some of my orders bursting (washing up liquid) or broken parcels in transit which Cherryz are always very understanding of and do kindly refund.

29 January 2023
Unprompted review
Rated 5 out of 5 stars

Just found out they’re closing

Just found out they’re closing! 😫 So gutted - only ever had a problem once and it was dealt with and I was refunded immediately! Always given plenty of notice if an item out of stock - which was rare - and always delivered on time by EvRi - so I’m really gutted 😭 hoping there is something similar out there (besides the obvious SHOPS!! But having it all in once place made it so much easier!!)
All the best 🥰🥰

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Cherryz was a favourite, so sorry to see it go. )o;

Cherryz was one of my favourite shopping sites. Wide selection of everyday items at competitive prices, great customer service, and Evri for me are always excellent. I'm so disappointed it has just announced that it has ceased trading. I'm hoping I can find a replacement (other than visiting the shops in person, which just don't have the same selection in one handy place). Thank you Cherryz, and my best wishes to all staff for the future. I for one will miss you!

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Not reliable

Being using every month.Driver tried to deliver once emailed to check where order was to get replied sorry damaged in transit.If hadnot chased no one would have said

25 January 2023
Unprompted review
Rated 2 out of 5 stars

Cherryz dispatched my items quickly but never received due to Evri

Cherryz dispatched my items quick enough, however, they were never received due to the fact they use Evri as their courier. Evri is reason enough never to use Cherryz again. They failed to deliver on two given dates, despite the fact that I paid for next day delivery so I could ensure it was a day I was working from home. The first time they even lied and said they attempted delivery, the second time they never even bothered to lie and just said it's delayed. I want a full refund now as items were needed and I have now gone elsewhere. Will stick to Home Bargains in future.

24 January 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Perfect company if you like bleach flavoured food. They don't separate harsh chemicals from food. Everything is in the same box. They might be cheap, but is it worth risking your health? Don't think so.

14 January 2023
Unprompted review
Rated 2 out of 5 stars

Evri needs to go.

I do really love this company for the products as I can’t get out much to store like b&m etc.. however this second occasion of something negative happening I made a order on 3rd evri delayed for whatever reason. they offered a replacement of the order which was great Evri got the new replacement order on 11th delayed on 12th so I emailed customer service on the 15th one customer agent told me to get back in touch within 2 days if still not delivered which I did and explained I was gonna place another order of the stuff I needed and new stuff.
I paid for a pass for the year which I’ve now cancelled as Evri is such hit and miss and really dampens the experience.

If you do love affordable products it’s great but Evri massively let it down

18 January 2023
Unprompted review
Rated 2 out of 5 stars

Probaly won’t use again

Probaly won’t use again.

Delivery was quick but cleaning fluid had leaked onto other items in box not much but it was not separated from food items or bagged separately.
2 missing items from order then I received a email hours after delivery saying out of stock so days after despatch!
Refund for items is less than purchase price not sure why.

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic website

Found this website whilst looking for my hubby's shaving creams etc, great website, fantastic prices, and fast delivery. I have told everyone I know......

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Love shopping on cherryz

Love shopping on cherryz. Lots of choices all amazing value and delivery is soo fast i couldn't recommend trying shopping cherryz more!

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Impressed

The website was easy to navigate. Everything I ordered was in the box. It was superbly packaged inside the box.
Very impressed! Ordered on the Tuesday and it arrived the Thursday.

10 January 2023
Unprompted review
Rated 2 out of 5 stars

Order placed 4/1/23

Order placed 4/1/23, order received by EVRI 6/1/23, still not received 14/1/23.

I can't give a review of the quality of content as I still haven't received it, but I'm not impressed at this stage with your delivery arrangements.

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service and products

Great customer service and the product range and prices really good and fair. I had an issue with one of my orders and they sorted it out straight away and was delivered the next day, can’t fault them.

13 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look