Urban Custom Clothing Ltd Reviews 

18
TrustScore 4.5 out of 5

4.5

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Company details

  1. Embroidery service
  2. Clothing supplier
  3. Clothing wholesaler
  4. Printed clothing store
  5. Safety and work wear

Written by the company

Urban Custom Clothing Ltd is a UK-based family-run business specialising in high-quality workwear, uniforms, and custom clothing for businesses and individuals. We offer professional embroidery and DTF (Direct-to-Film) printing services, helping our customers create durable, professional-looking branded apparel that represents their organisation with pride. We are committed to delivering excellent quality, competitive pricing, and outstanding customer service. Whether you're ordering a single personalised garment or outfitting an entire workforce, we provide flexible solutions, bundle deals, and expert support throughout the process. For businesses that place regular orders, we also offer custom online ordering portals, making it simple for teams to order approved uniforms and workwear quickly and efficiently. As a family business, we value long-term relationships and take pride in providing a personal, reliable service to every customer. At Urban Custom Clothing, customer satisfaction is at the heart of everything we do. We welcome honest feedback from all our customers, as your reviews help us continually improve our products and services. Whether you've purchased custom workwear, embroidered uniforms, or printed clothing, we'd love to hear about your experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.5

All reviews

(18)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Urban Custom Clothing Ltd took my…

Urban Custom Clothing Ltd took my design and turned it into a golf shirt that looked exactly how I had hoped. The quality exceeded my expectations, and even my daughter, who is usually very hard to impress, loved it. The whole process was smooth and professional, and when we're ready to place our full order, we'll definitely be returning to Urban Custom Clothing Ltd.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great product and outstanding customer…

Great product and outstanding customer service. I had a small issue with my order, but the support team resolved it quickly and professionally without any hassle. The embroidered golf towels were excellent quality, and the whole experience exceeded my expectations. I would definitely use them again and highly recommend their products and service.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Urban Custom Clothing Ltd offers a wide…

Urban Custom Clothing Ltd offers a wide range of high-quality garments in various sizes and colours. I found exactly what I needed and had my polo shirts, sweatshirts, and gilets embroidered with my business logo. The proofs were provided for approval before production, my order arrived on time, and the customer service was outstanding. I especially appreciated being able to speak with friendly, helpful team members throughout the process. Thank you to the entire team for a smooth and professional experience.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a shirt for my husband

Ordered a shirt for my husband. He really likes it. It is a good quality T-shirt. I have washed it a couple of times now and it is holding up nicely. The names are all still on the shirt. Process of ordering was easy. They keep you informed on where your shirt is at in production with a cute little story, that I absolutely LOVED. I will order more from this company in the future.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

My first order with Urban Custom…

My first order with Urban Custom Clothing Ltd was a great experience. Setting up the artwork was simple, changes were made quickly, the quality was excellent, delivery was fast, and there was a great choice of colours.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The team at Urban Custom Clothing Ltd…

The team at Urban Custom Clothing Ltd was incredibly helpful throughout my order. I had a very tight deadline, but they communicated clearly, responded quickly to all of my questions, and made the whole process smooth and stress-free. Their professionalism and willingness to help gave me complete confidence from start to finish. The final product was excellent, with high-quality materials and colours that matched my organisation's logo perfectly. Thank you to the team at Urban Custom Clothing Ltd for providing such outstanding service. I would happily recommend them to anyone looking for quality custom clothing and reliable customer support.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Urban Custom Clothing Ltd. I ordered a custom logo, and the team was incredibly helpful from start to finish. They listened to my ideas, answered all of my questions promptly, and made sure every detail was just right. The final logo looked professional and matched exactly what I had envisioned. I really appreciated the clear communication and outstanding customer service throughout the process.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I had quite a few questions before…

I had quite a few questions before placing my order, and the team at Urban Custom Clothing Ltd was incredibly helpful throughout the entire process. They responded quickly to every query, explained everything clearly, and made sure I felt confident before placing my order. Even after ordering, they continued to provide prompt and helpful support whenever I needed assistance. The level of customer service was outstanding, and the customised bags I received were exactly what I was hoping for. I'm extremely happy with both the quality of the products and the overall experience, and I wouldn't hesitate to recommend Urban Custom Clothing Ltd.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my printed Branded…

I absolutely love my printed Branded hoodies from Urban Custom Clothing Ltd. The service was friendly, prompt, and very accommodating. They paid close attention to every detail, and the final design, print quality, and hoodies turned out exactly as I had imagined. I highly recommend them.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Communication was excellent throughout…

Communication was excellent throughout the process, and any changes I requested were made quickly and without any hassle. The final design was delivered on time, and the overall experience was smooth from start to finish. I would definitely recommend Urban Custom Clothing Ltd to anyone looking for high-quality logo design and professional service.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous about ordering my ONE…

I was nervous about ordering my ONE branded t-shirt, but I am very pleased with how it turned out. However, I will probably do it slightly different next time round, but that no fault on Urban Custom Clothing Ltd

16 June 2026
Unprompted review
Rated 4 out of 5 stars

Great experience with Urban Custom

Great experience with Urban Custom Clothing Ltd. Order was for over 50 costom made qudra bags. Kept updated through the production process, made sure i was absolutely happy with the design, fantastic quality and timely delivery. Will use again.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Urban Custom…

Great service from Urban Custom Clothing Ltd - when my order was going to be potentially delayed due to the heat wave -they pulled out all the stops to get my order here in time for my daughter's birthday. Made my little girl very happy.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Urban cistom clothing LTD

Urban cistom clothing LTD! She went above and beyond in her Customer Service Advisor role, with daily updates, great communication around unavailable stock, working to provide quick solutions for which was very much a me problem. A tight turnaround for a large order, she promised to do her best, and she absolutely did. All stock delivered in time for our event, and very much service with a smile. Thanks Jordan, gold star! Returning customer, happy with quality, choice, price and service.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Urban Custom Clothing Ltd delivered…

Urban Custom Clothing Ltd delivered exactly what we were looking for.The uniforms are high quality, fit well, and the logo embroidery is clean and professional. The team kept us updated throughout the orders and everything arrived as promised. Excellent service competitive pricingg and a great overall experience. I would happily order from them againn

1 July 2026
Unprompted review

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